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Malware disabled Malwarebytes' Anti-Malware?


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#1
andrewset

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Hello,

First I had the http://www.bleepingcomputer.com/virus-remo...system-defender virus, which those instructions involving Malwarebytes' Anti-Malware helped me get rid of, but now I have the http://www.bleepingcomputer.com/virus-remo...-antivirus-plus virus, and this time Malwarebytes' Anti-Malware is also disabled, apparently by the virus deleting the needed wbam.exe file from the Malwarebytes' Anti-Malware install directory. I even tried uninstalling Malwarebytes' Anti-Malware and reinstalling, but it never again creates the wbam.exe file, even after I reinstall in a different directory, such as Malwarebytes' Anti-Malware2 or 3. Even the Setup tells me:
"Unable to execute file:
C:\Program Files\Malwarebytes' Anti-Malware2\mbam.exe
CreateProcess failed; code 2.
The system cannot find the file specified.
The instructions for getting rid of this "Antivirus Plus" malware involve the use of Malwarebytes' Anti-Malware, so what should I do?

Thanks!

#2
Firefox

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Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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