1 reply to this topic

[g-wayne]

JeanInMontana, on Jul 25 2007, 10:16 AM, said:

Try doing a System Restore. HJT will uninstall using Add/Remove Programs cleanly and completely there is no need to use any third party programs. Leave the registry alone if you don't know what your doing.

Hi,
Sorry if I sound confused but I ran the anti-malware mbam, then super anti spyware, then atf cleaner to get rid of a nasty virus/spyware issue. It worked when Norton and McAffee wouldn't. But now I've got the white background over the top of my wallpaper. Properties shows as WINDOWS_privacy_danger_index.html. How do I get my wallpaper back? Thanks a bunch.

[JeanInMontana]

Hi there, g-wayne and welcome to Malwarebytes. No need to apologize for being confused. This stuff is confusing.

Make sure your running as administrator.

Please set your system to show
all files; Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

If you haven't already, please get these programs, update and run a complete scan removing all items found.
Spybot Search & Destroy Be sure to use the immunize feature. But do not enable TeaTimer at this time. Use the tutorial feature in the help tab to see how to go about this.

Please run a full scan of your main drive, usually C with MBAM making sure you check all items found for removal. Please post that log in your next reply.

Then go here and run a scan PandaActive Scan There is a full tutorial on how to to this at the top of this forum.

Post the logs from the Panda and MBAM scans please, along with a log from this program HiJack This!

You will post three logs. 1. MBAM scan. 2. Panda Active Scan. 3. HiJack This scan. You will finish the MBAM first so go ahead and post that log, then move on to Panda and so forth.

I will analyze the logs and give you further instructions. Be sure to set your email to allow mail from Malwarebytes.org and your personal settings to send an email on reply to your topic. This will let you know when there has been an update to your topic and you can come and see what has been said.

Be patient and persistent. These things can take time and many procedures.