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> MBAM slowing pc
Scotty
post Jun 21 2008, 08:53 PM
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The past couple of days my pc performance was suddenly deteriating, programs and windows taking forever to open. Naturally, I checked for malware first then I blamed SP3 and removed that and Comodo firewall.
Unfortunately it was MBAM, big improvements being made after removal.

Any ideas to remedy this because I really like the program and heartily recommend it to anyone who listens.


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GT500
post Jun 22 2008, 03:11 AM
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What other security software do you have installed?

Have you tried StartUpLite?


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DaChew
post Jun 22 2008, 04:44 AM
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As an experiment I took an old dell P4 2.4 w/512 megs of ram and a clean install of xp sp3, then applied a standard power user tweak. I then loaded Nort 360, AVG av, spybot teatimer and winpatrol trying to crash the computer, it slowed considerably but not to the point of an average computer with standard crapware. I can't imagine MBAM having a significant impact on anything but an overloaded computer.


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JeanInMontana
post Jun 22 2008, 06:36 AM
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QUOTE (Scotty @ Jun 21 2008, 02:53 PM) *
The past couple of days my pc performance was suddenly deteriating, programs and windows taking forever to open. Naturally, I checked for malware first then I blamed SP3 and removed that and Comodo firewall.
Unfortunately it was MBAM, big improvements being made after removal.

Any ideas to remedy this because I really like the program and heartily recommend it to anyone who listens.



How can you say it was MBAM when you removed two other things? That doesn't pin it down to any one thing at all. Unless your running a paid version of MBAM with full time protection it won't do anything unless you open it and run a scan. How did you check for malware? I'm betting that's what is slowing the PC and if MBAM was in on that it would be because it's fighting the malware, if you have a full version.
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YoKenny1
post Jun 22 2008, 08:54 AM
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QUOTE (JeanInMontana @ Jun 22 2008, 02:36 AM) *
How can you say it was MBAM when you removed two other things? That doesn't pin it down to any one thing at all. Unless your running a paid version of MBAM with full time protection it won't do anything unless you open it and run a scan. How did you check for malware? I'm betting that's what is slowing the PC and if MBAM was in on that it would be because it's fighting the malware, if you have a full version.

MBAM slowed my old 2.4GHZ P4 XP Home system so much that I could go make a cup of coffee and go get the local newspaper downstairs to come back and it would at least be a bit responsive.

Its now history until I can afford a quad core 2GB system.


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Scotty
post Jun 22 2008, 10:16 AM
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Dont get me wrong, Im not knocking the program. Id love to continue using it.

This was a process of elimination. I did check for malware for first, even using Icesword in case of something sinister. Then I removed SP3, with no change. Then I tried removing Comodo fw, still no change. It didnt improve until I removed MBAM, Pro version.

Here's a brief story. I had a similar problem a couple of weeks back, which I put down to my removing a partition and extending the Windows partition. So I formatted and reinstalled for a new start. Then it started again. Im assuming there is something unique happening with my pc and MBAM, as this begins after a few updates.

FYI- pc is XP Pro, Athlon 3200, 1.5gb, 160gb HD. I have Avast, Winpatrol Pro and Comodo.

I have very few programs installed. I dont know if it makes a difference but I did install the Far Eastern language packs.

One last point, but again, I dont know if it makes a difference, before I uninstalled MBAM I got Task Manager open and saw mbamservice was using over 27000kb's of ram, one of the highest usages.


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DaChew
post Jun 22 2008, 10:40 AM
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try shutting down avast and winpatrol, seems like a conflict


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Tarun
post Jun 22 2008, 04:01 PM
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I run MBAM on a machine with 800MHz AMD Athlon, 512MB RAM and IDE hard drives. Machine flies along just fine.


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RubbeR DuckY
post Jun 22 2008, 04:05 PM
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We are re-working the Protection Module as we speak and it should be dramatically faster.


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Carolyn
post Jun 22 2008, 04:08 PM
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QUOTE (JeanInMontana @ Jun 22 2008, 02:36 AM) *
How did you check for malware? I'm betting that's what is slowing the PC and if MBAM was in on that it would be because it's fighting the malware, if you have a full version.


Scotty knows how to "check for malware". If he says his computer is clean, then it almost certainly is.


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JeanInMontana
post Jun 22 2008, 04:49 PM
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QUOTE (Carolyn @ Jun 22 2008, 10:08 AM) *
Scotty knows how to "check for malware". If he says his computer is clean, then it almost certainly is.



That may very well be, but it wasn't what I asked. I asked how he checked.
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DaChew
post Jun 22 2008, 05:04 PM
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computer slowness is a complicated cross disciplinary field

the equation has too many unknowns


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RubbeR DuckY
post Jun 22 2008, 05:09 PM
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Scotty,

Can you please check Event Viewer? I know we will find something there.


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Scotty
post Jun 22 2008, 07:29 PM
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@JeanInMontana
I did HJT first, then ran MBAM (the scanning is fast) ran Avast then ran Icesword for good measure. All clean. I did try running DSS before removing MBAM, it hung after an hour while examining the Registry. (Runs fine now, and clean)

Ive checked Event Viewer and from the 20th MBAMservice features as errors, a lot. Before that, from the 14th, there was just information entries.


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fredvries
post Jun 22 2008, 08:17 PM
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It certainly is the Protection Module that is causing these problems of slowing down computers. Mine slowed down to a point where I decided I needed a System Restore. I did and the problems were resolved. Then I redownloaded MBAM 1.18 and the problems re-appeared. I repeated this process again just to be sure and met with the same results. Next I turned off the Protection Module in MBAM 1.18 and re-booted. Problem solved. Ergo, the problem lies in the Protection Module.


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EliteKiller
post Jun 22 2008, 08:31 PM
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MBAM v1.18 generates the following error when I right-click the tray icon > disable protection, and also when I try to exit the application.



It also appears to increase the time for Avira Premium v8 to load the GUI when launching from the system tray. If MBAM is running in real-time it takes about 10 seconds for Avira to pull up, whereas if MBAM is not running Avira pulls up in 1 second. Other apps also appear to have increased load times with MBAM real-time enabled.

Event viewer > Application shows ~100 errors for MBAM:

QUOTE
The description for Event ID ( 1 ) in Source ( MBAMService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: MBAMService, Error: Scanner::GetMD5 failed.


QUOTE
The description for Event ID ( 1 ) in Source ( MBAMService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: MBAMService, Error: Monitor::GetAndQueueProcInfoFromDriver failed.


Under System > Event ID: 7011:

QUOTE
Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.



AMD X2 3800+ @ 2.7GHz
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RubbeR DuckY
post Jun 22 2008, 08:42 PM
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That is the error I was hoping to see. I will get on that right now.


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Scotty
post Jun 22 2008, 09:24 PM
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QUOTE
The description for Event ID ( 1 ) in Source ( MBAMService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: MBAMService, Error: Monitor::GetAndQueueProcInfoFromDriver failed.


That's mine too.


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Scotty
post Jun 30 2008, 09:51 PM
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Just to let you know, all working fine now. biggrin.gif


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