2 replies to this topic

[nvrenuf]

Help Please!

Winspywareprotect is on a HP notebook here (not the computer that I am using now).

The first thing I did was download Malwarebytes and ran a 'quick scan'. I can see the Malwarebytes window that says "scanning has completed successfully" Objects infected: 52 ........BUT, I can not get to it because of the rogue 4 or 5 windows of this winspyprotect thing.

Can anybody please help on what to do next, Please?

Thanks

[nosirrah]

Try closing the rogue windows , minimize and then maximize MBAM , reboot and scan again .

One of those should do the trick .

[nvrenuf]

nosirrah, on Jul 18 2008, 11:22 AM, said:

Try closing the rogue windows , minimize and then maximize MBAM , reboot and scan again .

One of those should do the trick .

All of those windows were uncloseable and appeared each time I rebooted so I chose to use end programs (also had vista antivirus malware among others).

Anyhow, I wanted to let you know that Malwarebytes has solved all problems here. Thank you for the use of this software. I hope that we do not need to use it again though.