11 replies to this topic

[vani]

When I run quick scan it causes BSOD during first 5 minutes of scanning.
After the first run I ran chkdsk on all partitions, but same thing happened during next AM scan.
I'm using Anti-Malware 1.23, NOD 3.0 and Threatfire on Vista Business. I would love to attach the memory.dmp file but in my case it's 180MB in size...

Attached Files

•  eventID_6008.txt   1.1K   145 downloads

[thanatos]

Do you have SP1 installed or not? Cause I use Vista Business SP1 fully patched and have no problems.

Have you tried disabling completely ThreatFire during the scan?

[vani]

thanatos, on Jul 28 2008, 04:44 PM, said:

Do you have SP1 installed or not? Cause I use Vista Business SP1 fully patched and have no problems.

Have you tried disabling completely ThreatFire during the scan?

I'm also runnning SP1, guess it's something else. Will try disabling threatfire.

[RubbeR DuckY]

Can you please ZIP or even better RAR the file and attach it. If it is to big, please e-mail it.

Thanks!

[vani]

RubbeR DuckY, on Jul 28 2008, 07:09 PM, said:

Can you please ZIP or even better RAR the file and attach it. If it is to big, please e-mail it.

Thanks!

The file is 40MB when RARed, where should I send it?

[vani]

thanatos, on Jul 28 2008, 04:44 PM, said:

Do you have SP1 installed or not? Cause I use Vista Business SP1 fully patched and have no problems.

Have you tried disabling completely ThreatFire during the scan?

I have uninstalled threatfire, and the scan went through without a hick.

Thanks.

[RubbeR DuckY]

Please send it to me using the e-mail on the contact page. Or, if you want, upload it to an upload site and I will pull it.

[vani]

RubbeR DuckY, on Jul 28 2008, 07:44 PM, said:

Please send it to me using the e-mail on the contact page. Or, if you want, upload it to an upload site and I will pull it.

Here you go: http://rapidshare.co...MEMORY.rar.html

[RubbeR DuckY]

Thanks a lot, I know it must have been a pain uploading 40 mb.

[Swandog46]

Can you repeat this? Does it occur during any other normal system operations? The memory dump you posted suggests that there was fundamental disk corruption when trying to read the memory pagefile. This suggests to me that there is some kind of hardware problem with your hard disk.

Quote

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.

[...]

ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

[vani]

Swandog46, on Jul 29 2008, 08:18 PM, said:

Can you repeat this? Does it occur during any other normal system operations? The memory dump you posted suggests that there was fundamental disk corruption when trying to read the memory pagefile. This suggests to me that there is some kind of hardware problem with your hard disk.

I have made two changes since the problem: uninstalled Threatfire and disabled Perfectdisk 2008 StealthPatrol automatic defragmenting. Now, I have no problem scanning with Anti Malware. Also, after the first BSOD I've ran two chkdsks on all drives, so it could be any of these things that rid me of the BSOD...

[Swandog46]

OK, thanks for letting us know. I suspect it was the automatic defragmenter, but the chkdsks could have helped too. Either way, I think it's fair to say it wasn't our fault! Thanks again.