Error on installation v1.24 Options

[Jacek]

Hello i am getting error during installation:
C:\program files\malwarebytes' anti-malware\mbamext.dll
unable to register the DLL/OCX: RegSvr32 failed with exit code 0x5.
Click to try again, Ignore to proceed anyway (not recomended), or Abort to cancel installation.

If i ignore then install finishes but i get error on boot: unable to register the DLL/OCX: RegSvr32 failed with exit code 0x5.

if i try to install older version now i get the same errors.

Running on XP Pro SP3 with all updates

Any suggestions?

Thank You

Jacek

[shulamit74]

I tried installing v1.24 when the error first appeared, so I've unistalled it, rebooted my computer and reinstalled it, but the error keeps coming back. I didnt have a previous version

[CharlesG]

I have the very same problem on XP SP2 on one of my machines. On another, also XP SP2, v1.24 installs without a hitch. Here's what I've learned that may be helpful:

1. When the installation halted because it was unable to register mbamext.dll, I told it to ignore the error. It then continued to install flawlessly. It was able to complete a full scan. All that mbamext.dll appears to do -- when it is registered -- is provide a right-click context menu entry for scanning with Malwarebytes.

2. On a forum for a different product with the same problem, the cause for one person was lack of permission to modify the registry key(s) involved. Make sure you are logged in with admin privileges, but even that won't be enough if the registry key(s) permissions have been changed to restrict access. Perhaps someone from Malwarebytes would be kind enough to tell us which keys should be checked -- or better yet, post a reg file and instructions for manually registering mbamext.dll, if that's possible.