6 replies to this topic

[recker]

Hi,
could someone please help on why I receive errors
everytime I run malwarebytes (version 1.25), I receive error
'runtime error 9, subscript out of range'.
I am able to update ok but it fails when I try to scan.
I am running Windows Server 2003 R2.

Thanks

[RubbeR DuckY]

Can you please try to reboot and scan again?

[recker]

RubbeR DuckY, on Sep 1 2008, 01:14 AM, said:

Can you please try to reboot and scan again?

I have uninstall and re-installed the program, re-boot several times and still
get the same error.

[RubbeR DuckY]

During what part of the scan does the error occur? During the memory scan, registry scan, etc ...

[recker]

RubbeR DuckY, on Sep 1 2008, 04:08 AM, said:

During what part of the scan does the error occur? During the memory scan, registry scan, etc ...

I perform a quick scan, details are,

Scan in progress
Enumerating registry objects prior to scan
Objects scanned: 1128
Objects infected:10
Time elapsed: 5 seconds

Currently scanning:
c:\windows\system32\shell.dll

Then receive error 'Run-time error '9'. Subscript out of range'

Prior I did have a virus on the system Antivirus 2008 & 2009.
I have used Ad-Aware 2007, XoftSpySE, Spybot Search & Destroy and
Registry Mechanic.

I have scaned several times with these programs and the result is '0' infected files.
When I try to use Malware, I receive the run-time error.

[recker]

I just deleted all files that were created with todays date in the \windows\system32 folder.
I ran Maleware, started and scanned ok, no files infected.

Hopefully this is the problem resolved.

[Bob973]

This seems to be an older thread, but I downloaded the free version just today (1/7/09) onto a laptop , and the install went ok. but first time I went to run I got this same error. The scan starts, does about 1014 objects and then I get the

Run time error '9':
Subscript out of range.

It is version 1.32 and it says the software is up to date.

I have rebooted. And have also rebooted a second time into SAFE MODE. It has happened all 3 times. Same spot - 1014 objects.

Any help on this?