19 replies to this topic

[gkp]

Hi,

How do I manualy update the singnature files of malwarebytes on other system which has no internet connection

rgds,

gkp

[MAM]

Hello, i think that helps, Common Issues, Questions, and their Solutions, Frequently Asked Questions, ---> http://forums.malwar...showtopic=10138

In point 5. ,in Post # 1 found your solution for your issue

MAM

[Firefox]

Manual Update of Definition Database

If you cannot update the database to the latest version within the MBAM window, you may follow the instructions below and update it manually:

ISSUE: I need to get the latest database onto a computer that cannot access the Internet.

SOLUTION: You can manually copy the database from a working computer using a flash drive or CD onto the infected PC. Our database file is stored in the following locations.

• Windows XP and 2000
  
• C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  
• Windows Vista and Windows 7:
  
• C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

You can also download a manual update from HERE -
***NOTE: This manual update will always be way behind in version level compared to updates from within the program.

**NOTE: Please note though that this should be a last resort and if at all possible you should attempt to download updates from within the program.
Once the system is clean and stable again you should update again from within the program.

[MAM]

@ Firefox

I wrote exact the same. Why wrote you him too, that what i am him/her wrote ?

...or i told a story from the Horse

MAM

[Firefox]

@ MAM

Check your PM....


Edited by Firefox

[MAM]

@ Firefox

It´s ok so, i mean that not bad, i wan´t not bother annybody.

PS: I hope that understanding everyone

MAM

[MAM]

Back to Topic !

Could we help, @ gkp ?

MAM

[Mehran Agha]

Firefox, on Aug 31 2010, 07:16 PM, said:

Manual Update of Definition Database

If you cannot update the database to the latest version within the MBAM window, you may follow the instructions below and update it manually:

ISSUE: I need to get the latest database onto a computer that cannot access the Internet.

SOLUTION: You can manually copy the database from a working computer using a flash drive or CD onto the infected PC. Our database file is stored in the following locations.

• Windows XP and 2000
  
• C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  
• Windows Vista and Windows 7:
  
• C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

You can also download a manual update from HERE -
***NOTE: This manual update will always be way behind in version level compared to updates from within the program.

**NOTE: Please note though that this should be a last resort and if at all possible you should attempt to download updates from within the program.
Once the system is clean and stable again you should update again from within the program.

the manual update link does not work, any suggestins?

[MAM]

Hello, by me works the download, please see self....

MAM

[MAM]

And NOW no response from both ?!

MAM

[Firefox]

not sure what you mean about no response...... the link I provided works fine on my end...

[noknojon]

Hi MAM -
You will find that once many people have solved their problem , they do not post back -
We like to know if it helped but many people are just happy with the answer and then go away until they have another problem -
Or sometimes they find another solution on the forum (Un/Re Install or similar fixes) -

Regards -

[sleepyrz]

firefox,

THIS LINK DOES NOT WORK

ive tried at different houses

on different computers

in different neighborhoods

can someone upload it somewhere else please as i cant count on malwarebytes' site

or direct me to a torrent of it

anywhere else but that site that doesnt work

[Firefox]

@ sleepyrz please stay in one topic.....

The instructions below are for updating the database Manually.... the like works fine from all the locations I surf the net here in the USA where I am at..... What is your location? Maybe they have a DNS issue there..... also if you can not download the manual update, then follow the instructions for coping the rules file from one computer to another which is also listed below.

Manual Update of Definition Database

If you cannot update the database to the latest version within the MBAM window, you may follow the instructions below and update it manually:

ISSUE: I need to get the latest database onto a computer that cannot access the Internet.

SOLUTION: You can manually copy the database from a working computer using a flash drive or CD onto the infected PC. Our database file is stored in the following locations.

• Windows XP and 2000
  
• C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  
• Windows Vista and Windows 7:
  
• C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref

You can also download a manual update from HERE -
***NOTE: This manual update will always be way behind in version level compared to updates from within the program.

**NOTE: Please note though that this should be a last resort and if at all possible you should attempt to download updates from within the program.
Once the system is clean and stable again you should update again from within the program.

[Haider]

Hello sleepyrz:

All manual download links provided in this thread are working as of now

[noknojon]

I have just checked the manual update link from Australia -
No problem here -

If you still have problems please follow these steps -

Here are some steps to diagnose update issues:
Step 1
Click on this link and let me know what it says. It should be just a 4-
digit number in the upper-left corner.

Step 2
Please download and run the traceroute utility at this link. It will run a traceroute to our update servers to see if it can find the connection issue, and then it will write it to a log, and open that log in Notepad when it is done. Please either save the log as a Text File and then attach it to a reply, or copy and paste it into a reply, and I will forward it on to our server guy.

Note that it may take several minutes to run, and it may look like it is not doing anything for a few minutes. Normally it takes longer when there are errors that it has to log, but it's rare for it to go more than 10 minutes.

Step 3
Please download TCPView from Microsoft at this link.

This utility will monitor everything that is accessing the Internet or your local network. All you have to do is run TCPView, and then run Malwarebytes' Anti-Malware and start the update. Watch TCPView to see if mbam.exe shows up in the list. It will be pretty obvious, because it highlights it in green.

I need to know what "Remote Address" Malwarebytes' Anti-Malware is trying to connect to. Once it shows up in the list, you can right-click on the line for mbam.exe, and select 'Copy' in order to paste it into a reply. It will tell me what I need to know. Below is an example of what the line you are looking for will look like inside the following code box:

mbam.exe:3656	TCP	vista-x64:52135	cdn-208-111-168-7.ord.llnw.net:http	ESTABLISHED

[noknojon]

This is a typical result from the check ----------

4578 - (This should also be the current update version)

Traceroute Malwarebytes CDN version 1.5
Thu 09/09/2010
15:49:06.03
Phase #1
Tracerouting: data-cdn.mbamupdates.com
Tracing route to data-cdn.mbamupdates.com [117.121.253.254]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms mygateway1.ar7 [192.168.1.1]

2 14 ms 14 ms 14 ms lns2-loopback-0.Melbourne.netspace.net.au [203.17.101.66]

3 16 ms 15 ms 14 ms core1-ks-TenGigE-3-1.Melbourne.netspace.net.au [203.10.110.211]

4 15 ms 15 ms 14 ms te7-3.mel-pipe-bdr1.iinet.net.au [203.215.6.138]

5 28 ms 29 ms 29 ms gi2-1.mel-pipe-bdr2.iinet.net.au [203.215.20.139]

6 28 ms 27 ms 27 ms 203.215.20.106

7 28 ms 28 ms 28 ms p38622.syd.equinix.com [202.167.228.57]

8 26 ms 26 ms 25 ms data [117.121.253.254]
Trace complete.


DNS Info
Server: mygateway1.ar7
Address: 192.168.1.1

Name: data-cdn.mbamupdates.com
Address: 117.121.253.254

============================================================
Phase #2
Tracerouting: llnw.data-cdn.mbamupdates.com
Tracing route to mwbyte.vo.llnwd.net [117.121.253.254]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms mygateway1.ar7 [192.168.1.1]

2 15 ms 14 ms 14 ms lns2 [203.17.101.66]

3 15 ms 16 ms 16 ms core1 [203.10.110.211]

4 15 ms 14 ms 14 ms te7 [203.215.6.138]

5 29 ms 28 ms 29 ms gi2 [203.215.20.139]

6 27 ms 27 ms 28 ms 203.215.20.106

7 28 ms 37 ms 28 ms p38622.syd.equinix.com [202.167.228.57]

8 27 ms 25 ms 26 ms data [117.121.253.254]
Trace complete.
DNS Info
Server: mygateway1.ar7
Address: 192.168.1.1

Name: llnw.data-cdn.mbamupdates.com
Address: 117.121.253.254
============================================================
Phase #3
Tracerouting: edge.data-cdn.mbamupdates.com
Tracing route to gs1.wpc.edgecastcdn.net [68.232.45.133]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms mygateway1.ar7 [192.168.1.1]

2 15 ms 14 ms 14 ms lns2 [203.17.101.66]

3 15 ms 14 ms 14 ms core1 [203.10.110.211]

4 16 ms 15 ms 14 ms te7 [203.215.6.138]

5 26 ms 26 ms 26 ms gi1-0-5.syd-ult-core1.iinet.net.au [203.215.20.102]

6 26 ms 26 ms 26 ms as15133.sydney.pipenetworks.com [218.100.2.36]

7 25 ms 24 ms 25 ms edge.data [68.232.45.133]
Trace complete.

DNS Info
Server: mygateway1.ar7
Address: 192.168.1.1

Name: edge.data-cdn.mbamupdates.com
Address: 68.232.45.133

============================================================

Finished at: 15:49:42.50

[MAM]

Shall i uplaod over the Forum, the manually update ?

MAM

[MAM]

Or is this problem solved now ?

MAM

[MAM]

Sorry, a BIG EDIT

MAM