2 replies to this topic

[Blessed]

I have recently obtained several spyware on my pc. I currently have on the desktop's backpanel the sign that says that your computer has the win32/privacyremover .M64 spyware. I tried to install antispyware s/w but they don't load. Could you explain how to remove this?
Thank You

[Dakeyras]

Hi Blessed and welcome to Malwarebytes Security Forums .

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of six things:

• I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  
• The fixes are specific to your problem and should only be used for this issue on this machine!.
  
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  
• If you don't know, stop and ask! Don't keep going on.
  
• Please reply to this thread. Do not start a new topic.
  
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.

Next:

Download HijackThis from Here .

• Choose the default location of C:\Program Files\Trend Micro\HijackThis as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!
  
• Click the Install button.
  
• Accept the license agreement .
  
• The program will place a shortcut on your desktop. This will make it easier for you to access the tool when required.
  
• Click Do a system scan and save a log file. A Notepad file will open.
  
• To post the text, first you must highlight the entire text and then press the (Ctrl+C) keys which copies it to your clipboard.
  
• Now paste the log into this thread using the (Ctrl + V) buttons.

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Next:

I would like to view a list of currently installed software applications on you're PC. How to provide as follows:

Run HijackThis and click on Open the Misc Tools section.

• Click Open Uninstall Manager...
  
• Click Save list... and save it to your Desktop.
  
• Copy and paste the file uninstall_list.txt into your next reply.

When completed the above, please post back the following:

• Uninstall list.
  
• HijackThis Log.

Extra note: Please be aware as I am still in training all of my fixes/posts require prior checking by a Expert. So some delays may be inevitable, please be patient and I will reply again asap.

[Dakeyras]

Hi

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.