14 replies to this topic

[rgsoton]

Hi guys

Wondered if anyone can help. Have checked forums for answer but can't find anything. Recently opened some software I downloaded. As a result when I go to my homepage (google) it takes me to a (fake) "Microsoft Security Center" site telling me to download "Antispyware now". Also have a pop up (that won't go away) telling me "I will dead next month" (bad grammar, eh?). I then downloaded "Spyhunter" only to find that this wasn't good either!

So now (totally paranoid) I have downloaded "Adaware" and scanned but not removed, also run "Superantispyware" and run but not removed the problem either. Currently running "Malwarebytes". Any thoughts?

Edit - Malwarebytes removed popup but not Internet issue . Any help greatfully received.

[AdvancedSetup]

Hello rgsoton and Welcome to Malwarebytes.org

Please read and follow the instructions provided here: Pre- HJT Post Instructions
When ready please post your logs here: Malware Removal - HijackThis Logs

Someone will be happy to assist you further with cleaning your system.

During this scan and cleanup process you should not install any other software unless requested to do so.

[rgsoton]

AdvancedSetup, on Oct 21 2008, 07:44 PM, said:

Hello rgsoton and Welcome to Malwarebytes.org

Please read and follow the instructions provided here: Pre- HJT Post Instructions
When ready please post your logs here: Malware Removal - HijackThis Logs

Someone will be happy to assist you further with cleaning your system.

During this scan and cleanup process you should not install any other software unless requested to do so.

Thanks, will do...tomorrow now!

[rgsoton]

Hi there

I have completed the scan using "Malwarebytes". Unfortunately I did the scanning before I came on here. Anyhow I did one search:

Malwarebytes' Anti-Malware 1.29
Database version: 1300
Windows 5.1.2600 Service Pack 3

21/10/2008 15:46:42
mbam-log-2008-10-21 (15-46-42).txt

Scan type: Full Scan (C:\|)
Objects scanned: 154105
Time elapsed: 1 hour(s), 20 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\explore (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\explore.exe (Backdoor.Bot) -> Delete on reboot.

...and removed the threats. I then rebooted and ran the search again and that log is below:

Malwarebytes' Anti-Malware 1.29
Database version: 1300
Windows 5.1.2600 Service Pack 3

21/10/2008 16:27:37
mbam-log-2008-10-21 (16-27-37).txt

Scan type: Quick Scan
Objects scanned: 61064
Time elapsed: 8 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Sorry, hope I haven't "jumped the gun". Am currently running spybot and then Pandascan. Thanks again for any help.

[rgsoton]

Here is the log from Pandascan...am just going to run "Hijack this"

;*******************************************************************************
********************************************************************************
*
*******************
ANALYSIS: 2008-10-22 15:33:26
PROTECTIONS: 1
MALWARE: 6
SUSPECTS: 0
;*******************************************************************************
********************************************************************************
*
*******************
PROTECTIONS
Description Version Active Updated
;===============================================================================
================================================================================
=
===================
Sophos Antivirus 7.6.0 No No
;===============================================================================
================================================================================
=
===================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
================================================================================
=
===================
00145881 Cookie/NewMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Rob\Cookies\rob@anm.co[2].txt
00148914 Cookie/Tucows TrackingCookie No 0 Yes No C:\Documents and Settings\Rob\Cookies\rob@tucows[1].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Rob\Cookies\rob@com[1].txt
00168111 Cookie/Servlet TrackingCookie No 0 Yes No C:\Documents and Settings\Rob\Cookies\rob@servlet[1].txt
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\Rob\Cookies\rob@go[2].txt
02887528 Cookie/AdvancedCleaner TrackingCookie No 0 Yes No C:\Documents and Settings\Rob\Cookies\rob@advancedcleaner[2].txt
;===============================================================================
================================================================================
=
===================
SUSPECTS
Sent Location b
;===============================================================================
================================================================================
=
===================
;===============================================================================
================================================================================
=
===================
VULNERABILITIES
Id Severity Description b
;===============================================================================
================================================================================
=
===================
;===============================================================================
================================================================================
=
===================

[rgsoton]

This is the Hijack this log. (I didn't know whether to "fix" the items highlighted in the log within HJT?)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:40:19, on 22/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\File Access Manager\fileAccessManager.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\iTunesHelper.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\SUPERAntiSpyware.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\hpu4prop.bin
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVMain.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Rob\My Documents\Rob\General\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://partnerpage.google.com/smallbiz.del...amp;ibd=6080527
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://partnerpage.google.com/smallbiz.del...amp;ibd=6080527
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://partnerpage.google.com/smallbiz.del...amp;ibd=6080527
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 125.67.67.197 www.yahoo.com
O1 - Hosts: 125.67.67.197 www.google.com
O1 - Hosts: 125.67.67.197 www.myspace.com
O1 - Hosts: 125.67.67.197 www.youtube.com
O1 - Hosts: 125.67.67.197 www.facebook.com
O1 - Hosts: 125.67.67.197 www.live.com
O1 - Hosts: 125.67.67.197 www.msn.com
O1 - Hosts: 125.67.67.197 www.wikipedia.org
O1 - Hosts: 125.67.67.197 www.ebay.com
O1 - Hosts: 125.67.67.197 www.aol.com
O1 - Hosts: 125.67.67.197 www.craigslist.org
O1 - Hosts: 125.67.67.197 www.blogger.com
O1 - Hosts: 125.67.67.197 www.go.com
O1 - Hosts: 125.67.67.197 www.amazon.com
O1 - Hosts: 125.67.67.197 www.cnn.com
O1 - Hosts: 125.67.67.197 espn.go.com
O1 - Hosts: 125.67.67.197 www.espn.com
O1 - Hosts: 125.67.67.197 www.photobucket.com
O1 - Hosts: 125.67.67.197 www.microsoft.com
O1 - Hosts: 125.67.67.197 www.comcast.net
O1 - Hosts: 125.67.67.197 www.imdb.com
O1 - Hosts: 125.67.67.197 www.wordpress.com
O1 - Hosts: 125.67.67.197 www.nytimes.com
O1 - Hosts: 125.67.67.197 www.weather.com
O1 - Hosts: 125.67.67.197 www.ask.com
O1 - Hosts: 125.67.67.197 www.aim.com
O1 - Hosts: 125.67.67.197 www.apple.com
O1 - Hosts: 125.67.67.197 www.mapquest.com
O1 - Hosts: 125.67.67.197 www.youporn.com
O1 - Hosts: 125.67.67.197 www.fastclick.com
O1 - Hosts: 125.67.67.197 www.pornhub.com
O1 - Hosts: 125.67.67.197 www.rapidshare.com
O1 - Hosts: 125.67.67.197 www.pogo.com
O1 - Hosts: 125.67.67.197 www.doubleclick.com
O1 - Hosts: 125.67.67.197 www.att.com
O1 - Hosts: 125.67.67.197 www.adobe.com
O1 - Hosts: 125.67.67.197 www.vnn.com
O1 - Hosts: 125.67.67.197 www.sportsline.com
O1 - Hosts: 125.67.67.197 www.netflix.com
O1 - Hosts: 125.67.67.197 www.dell.com
O1 - Hosts: 125.67.67.197 www.google.co.uk
O1 - Hosts: 125.67.67.197 www.bbc.co.uk
O1 - Hosts: 125.67.67.197 www.ebay.co.uk
O1 - Hosts: 125.67.67.197 www.bebo.com
O1 - Hosts: 125.67.67.197 www.amazon.co.uk
O1 - Hosts: 125.67.67.197 www.sky.com
O1 - Hosts: 125.67.67.197 www.virginmedia.com
O1 - Hosts: 125.67.67.197 www.aol.co.uk
O1 - Hosts: 125.67.67.197 www.hsbc.co.uk
O1 - Hosts: 125.67.67.197 www.antispyware.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Genie Backup] "C:\Program Files\File Access Manager\fileAccessManager.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Rob\My Documents\Rob\General\iTunesHelper.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Documents and Settings\Rob\My Documents\Rob\General\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Documents and Settings\Rob\My Documents\Rob\General\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/instal...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1218457708658
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Documents and Settings\Rob\My Documents\Rob\General\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 17050 bytes


Thanks very much

[AdvancedSetup]

Please do not run scanners with other applications open. Close all browsers and applications when you run them.

Start HJT and place a check mark on these items and then click Fix selected
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 125.67.67.197 www.yahoo.com
O1 - Hosts: 125.67.67.197 www.google.com

Select ALL the 01 - Hosts: entries found in the list and remove them.

Then close HJT and start MBAM and go to the UPDATE tab and update the program. Then run a Quick Scan and fix anything found and REBOOT your computer.
After the reboot run HJT and do a Scan and save the log.

Post back both the MBAM log and the HJT log

[rgsoton]

HJT...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:30:38, on 22/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\File Access Manager\fileAccessManager.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\iTunesHelper.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://partnerpage.google.com/smallbiz.del...amp;ibd=6080527
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://partnerpage.google.com/smallbiz.del...amp;ibd=6080527
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Genie Backup] "C:\Program Files\File Access Manager\fileAccessManager.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Rob\My Documents\Rob\General\iTunesHelper.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Documents and Settings\Rob\My Documents\Rob\General\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/instal...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1218457708658
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Documents and Settings\Rob\My Documents\Rob\General\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 14195 bytes

MBAM...

Malwarebytes' Anti-Malware 1.29
Database version: 1306
Windows 5.1.2600 Service Pack 3

22/10/2008 21:24:29
mbam-log-2008-10-22 (21-24-29).txt

Scan type: Quick Scan
Objects scanned: 60840
Time elapsed: 7 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[AdvancedSetup]

Looks good. How is the system running now?

[indent]

Download and install CCleaner

• CCleaner
  [indent]
  
• Double-click on the downloaded file "ccsetup212.exe" and install the application.
  
• Keep the default installation folder "C:\Program Files\CCleaner"
  
• Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  
• Click finish when done and close ALL PROGRAMS
  
• Start the CCleaner program.
  
• Click on Registry and Uncheck Registry Integrity so that it does not run
  
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  
• Click back to Cleaner and click on the Run Cleaner button on the bottom right side of the program.
  
• Click OK to any prompts[/indent]

[/indent]
I would update Spybot-S&D and do a scan and fix anything found.

[indent]Update Java Runtime

You are using an slightly old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 10.

• Go to http://java.sun.com/...loads/index.jsp
  
  
• Go to Java Runtime Environment (JRE) 6 Update 10 about half way down the page and click on the Download button.
  
• In Platform box choose Windows.
  
• Check the box to Accept License Agreement and click Continue.
  
• Click on Windows Offline Installation, click on the link under it which says "jre-6u10-windows-i586-p.exe" and save the downloaded file to your desktop.
  
• Go to Start => Control Panel => Add or Remove Programs
  
• Uninstall all all old versions of Java (Java 3 Runtime Environment, JRE or JSE), etc...
  
• Browse to C:\Program Files\Java and remove the JAVA folder.
  
• Once ALL older versions are removed you will no longer need to remove them in the future. This update includes a new method of updating that will update the files in place. So with the next version 11 update it will actually update 10 instead of a new installation.
  
• Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
  
• Reboot your computer

[/indent]

You're running Adobe Acrobat Reader 8, so you may want to consider upgrading it to version 9

Let me know if the computer is still showing any signs of infection.

[rgsoton]

Wow, thanks a million. Things look like they are as good as new. Really clear instructions. That really helped.

So, for future reference, what process should I use to prevent this from happening again. I will continue to download software...I have AVG. Should I scan the files once downloaded with AVG? Any other preventitive programs I could use that are user friendly and that I can set to run by themselves?

thanks again for all your help

[AdvancedSetup]

I would recommend Avira over AVG. The AVG product used to be pretty good but has gone down hill a bit in recent months.

To confirm the box is clean please run these routines again in this order. You need to disable your current Antivirus to run them and make sure you close all other applications while they're running.

1. Run MBAM, Update, Quick Scan, Fix, Reboot
2. Panda Online Scan with IE
3. Run HJT scan and save log

Then post back all the logs in order. MBAM, PANDA, HJT

You can switch and run the ESET/NOD32 online scan if you want instead of Panda.

After the system is clean we'll discuss prevention more.

[rgsoton]

Thanks will do. the only problem is that I use a company Anti virus softwar (Sophos) which is linked into a network (I think). Therefore I don't (I think) have administrative rights to disable the software. Any thoughts on temporary disabling? Could I uninstall?

[AdvancedSetup]

Well in your shoes you need to be careful. I'm not sure about where you work but some Companies take a dim view of normal users attempting to install and do repairs like this on their systems. Just don't want you getting in trouble.

Yes you probably don't have rights to disable it and I'm surprised though that you have Admin rights on the system to install our software.

Please go ahead and try to run it as is and lets see how it goes. Thanks.

[rgsoton]

MBAM:


Malwarebytes' Anti-Malware 1.30
Database version: 1311
Windows 5.1.2600 Service Pack 3

24/10/2008 08:48:34
mbam-log-2008-10-24 (08-48-34).txt

Scan type: Quick Scan
Objects scanned: 58966
Time elapsed: 7 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Panda:

No infected files found (no option to save a report)

HJT

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:54, on 24/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\File Access Manager\fileAccessManager.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\iTunesHelper.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Documents and Settings\Rob\My Documents\Rob\General\HiJackThis(3).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/e...?channel=uk-smb
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://partnerpage.google.com/smallbiz.del...amp;ibd=6080527
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://partnerpage.google.com/smallbiz.del...amp;ibd=6080527
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Genie Backup] "C:\Program Files\File Access Manager\fileAccessManager.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\Rob\My Documents\Rob\General\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Documents and Settings\Rob\My Documents\Rob\General\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\DOCUME~1\Rob\MYDOCU~1\Rob\General\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/instal...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1218457708658
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Documents and Settings\Rob\My Documents\Rob\General\SASWINLO.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 13756 bytes

The whole work thing is not a problem...I just have to be careful. However certainly couldn't leave the PC in the state it was in. It's the first and last time I put any software on it though!

Thanks again for your rescue of me!

[AdvancedSetup]

[indent]At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.
Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP
This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• Check Turn off System Restore.
  
• Click Apply, and then click OK.
  
• Reboot.

Turn ON System Restore

• On the Desktop, right-click My Computer.
  
• Click Properties.
  
• Click the System Restore tab.
  
• UN-Check *Turn off System Restore*.
  
• Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install hpHosts
Download it from here
hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,
tracking and malicious websites. This prevents your computer from connecting to these untrusted sites
by redirecting them to 127.0.0.1 which is your own local computer.
hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.



Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions


Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help
If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org[/indent]

.