8 replies to this topic

[FMCC13]

One of our computers here at work (running Vista) receives a message that contains the following:

etrust Realtime Alert

A virus has been detected!

The Win/Hostblock was detected in C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS.0.AVB.

WHAT IS THIS & HOW DO I REMEDY THE ISSUE?

Thanks in advance for your trouble!

FMCC

[name cool]

Probably. These "related issues" malware.
for expert assistance. Should go to the forum Malware Removal - HijackThis Logs And read the instructions at the top.
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M' Anti-M Free use. XP SP 3
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[FMCC13]

name cool, on Dec 8 2010, 09:58 AM, said:

Probably. These "related issues" malware.
for expert assistance. Should go to the forum Malware Removal - HijackThis Logs And read the instructions at the top.
.......................................
M' Anti-M Free use. XP SP 3
:::::::::::::::::::::::::::::::

I failed to mention with my initial post-we have the free edition of Malwarebytes installed, and receive this message when we run a scan.

[name cool]

Try the following.
First. Remove Malwarebytes' Anti-Malware and reboot the system.

If you're using Windows 7 Or Vista.

•Click on the Start button and select Control Panel
•Click on Programs and Features
•Uninstall Malwarebytes' Anti-Malware
•Restart your computer very important !•Download and run mbam-clean.exe from Here

.......................................
M' Anti-M Free use. XP SP 3
:::::::::::::::::::::::::::::::

[FMCC13]

name cool, on Dec 8 2010, 10:15 AM, said:

Try the following.

If you're using Windows 7 Or Vista.

•Click on the Start button and select Control Panel
•Click on Programs and Features
•Uninstall Malwarebytes' Anti-Malware
•Restart your computer very important !•Download and run mbam-clean.exe from Here

.......................................
M' Anti-M Free use. XP SP 3
:::::::::::::::::::::::::::::::

SO, YOU'RE SAYING WE NEED TO UNINSTALL AND THEN REINSTALL THE ENTIRE MALWARBYTES PROGRAM? CAN YOU EXPLAIN WHAT THAT ERROR IS? THANKS!

[name cool]

I have no idea about this error, "but I try to help. There are experts to help you. Must be patient.
Use the utility cleanup . Maybe "solve the problem.
Thanks.
.......................................
M' Anti-M Free use. XP SP 3
:::::::::::::::::::::::::::::::

[Herewegoagain]

is not an error, host files was hijacked .. nothing more, you can delete it.

[FMCC13]

Herewegoagain, on Dec 8 2010, 11:20 AM, said:

is not an error, host files was hijacked .. nothing more, you can delete it.

Great!!! How do I go about doing that? Thanks!!

[Firefox]

Hi, and Welcome to Malwarebytes!

FMCC13, the best thing to do is seek the assistance from one of the experts. If the file was indeed hijacked, we need to find out what process did it. The experts will look over all you log files and help you find the root cause....

Please read the following so that you can begin the cleaning process:

As we don't deal with malware removal in the General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so a qualified helper can help you fix any malware related problems/infections you may have.

• Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
  
• After posting your new post, make sure under options, you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  
• One of the expert helpers there will give you one-on-one assistance when one becomes available.
  
• Please refrain from making any further changes to your computer (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE: Please DO NOT post back to (bump) your topic within the first 48 hours.
Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

• If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
  Or
  
• You may send a Private Message to a Moderator asking for assistance.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or here.


Please be patient, someone will assist you as soon as it is possible.

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