12 replies to this topic

[BarrySa]

I spent the weekend trying to figure out how to rid myself of 'System Tools 2011'. And I thought you guys were good! What goes on here, anyways? Someone has figured out to disable your 'skill' in a single app that's located in 'administrator\documents and settings\applications\some weird name\ some wierd name.exe.' It was a simple fix that took some repeated searches in safe mode to find in a Yahoo! posting by several people who've had the same problem.
I'm not very computer savy but then that's why I paid you guys the $. Seems to me you don't have much savy yourselves; letting us poor mortals wallow in 'Malwarebytes won't remove System Tool'.

[Conor55]

If you zip the file and put it in malware/rogues, it will get updated, and it will be gone..

[TeMerc]

 BarrySa, on Jan 18 2011, 10:52 AM, said:

I spent the weekend trying to figure out how to rid myself of 'System Tools 2011'. And I thought you guys were good! What goes on here, anyways? Someone has figured out to disable your 'skill' in a single app that's located in 'administrator\documents and settings\applications\some weird name\ some wierd name.exe.' It was a simple fix that took some repeated searches in safe mode to find in a Yahoo! posting by several people who've had the same problem.
I'm not very computer savy but then that's why I paid you guys the $. Seems to me you don't have much savy yourselves; letting us poor mortals wallow in 'Malwarebytes won't remove System Tool'.

Sorry we missed that, but no security tool can detect and prevent all infections, especially rootkits. We update 4-6 times per day and are always researching and adding new detection and removal routines to the database.

But we do indeed remove variants of that infection. New variants require additional work to be added to the database.

[screen317]

In addition, what you paid for was primarily the Protection Module, and it is likely that it would have prevented the infection from its onset.

[Jaxryley]

 BarrySa, on Jan 19 2011, 01:52 AM, said:

I spent the weekend trying to figure out how to rid myself of 'System Tools 2011'. And I thought you guys were good! What goes on here, anyways? Someone has figured out to disable your 'skill' in a single app that's located in 'administrator\documents and settings\applications\some weird name\ some wierd name.exe.' It was a simple fix that took some repeated searches in safe mode to find in a Yahoo! posting by several people who've had the same problem.
I'm not very computer savy but then that's why I paid you guys the $. Seems to me you don't have much savy yourselves; letting us poor mortals wallow in 'Malwarebytes won't remove System Tool'.

Removal Instructions For System Tool

[Tigzy]

Hello

There are many samples of all rogues. If yours is new, MBAM can't know him. I will not teach you how a virus detection works...
If you're still infected, you can use my tool (link my signature), and then when the process is stopped you can launch MBAM to get rid of all the remaining malicious files and registry keys.

Don't panic, this is just a rogue

[kexul]

Little hard, as the site is in French.



However, useful.

You can also try ESET Online Scanner.

[ShyWriter]

 kexul, on Feb 6 2011, 11:33 AM, said:

Little hard, as the site is in French.

That's why GOOGLE makes BILLIONS.. *grin*



Piece of cake..

~Shy

[Tigzy]

 kexul, on Feb 6 2011, 05:33 PM, said:

Little hard, as the site is in French.



However, useful.

You can also try ESET Online Scanner.

Well, site is in french , but the tool is in english. Just DL it, launch it and you will retrieve your native language
Send me the report, or post it here (don't know if the moderation will agree... well let's see.)

[LDTate]

Not sure why this topic is here:
StartUpLite Support > Unnecessary Startups

Sometimes the 'System Tools 2011' infection is accompanied with a RootKit / MBR infection. I haven't seen any ant-malware tool that will remove it, YET.
Doesn't mean there isn't one out there, I just haven't seen / used one that will.

[Conor55]

 LDTate, on Feb 10 2011, 01:57 PM, said:

Not sure why this topic is here:
StartUpLite Support > Unnecessary Startups

Sometimes the 'System Tools 2011' infection is accompanied with a RootKit / MBR infection. I haven't seen any ant-malware tool that will remove it, YET.
Doesn't mean there isn't one out there, I just haven't seen / used one that will.

Maybe he's talking about System tool being a unnecessary start up.

[LDTate]

 Conor55, on Feb 10 2011, 08:19 AM, said:

Maybe he's talking about System tool being a unnecessary start up.

Well in that case, I'll agree to that.

[Tigzy]

Quote

Maybe he's talking about System tool being a unnecessary start up.

Depends of the point of view I guess... Maybe the Rogue's Designer will not agree ...
Anyway, we should consider it as a troll, cause the author never came back...