2 replies to this topic

[Gongi]

I have downloaded MW and performed a full scan in windows normal mode and in safe mode with no infections found. I have ran AVG scan in safe mode too with no items found.

Why can I ping yahoo.com, browse the internet with safari and firefox but not IE? When trying to open a website with IE, the computer returns "Cannot open the webpage" and recommends checking connections.

Windows XP Home SP2, IE7, broadband connection with CAT5.

[exile360]

Hello and welcome to the forum. It may be obvious to you as I'm not sure how tech saavy you are, but Please open IE and click on the Tools button at the top and make sure there is NOT a check mark next to Work Offline. If there is, click on it to deselect that option and try connecting after closing and then opening your browser. If there was no check mark or unchecking it didn't fix it then open IE again and at the top click on the Tools button, then click Internet Options and click on the tab that says Connections in the little window that pops up click on the button at the bottom that says LAN Settings and check the box that says Automatically Detect Settings if it is not already checked (this is assuming that you don't use a proxy connection where you are, which if you are on a standard home network, then chances are you don't). Restart your browser again and try connecting once more. If neither of those options fixed it for you then please read the information here: http://www.malwareby...?showtopic=2936 and follow the instructions to post in the Malwarebytes HijackThis forum where one of the experts will assist you with determining if your problem is malware related. I hope I have been helpful. Good luck and safe surfing.

[JeanInMontana]

You need to run scans in normal mode to be effective and please post in the forum as exile360 suggested.