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Malwarebytes

now w/ logs : Spyware Doctor cannot remove

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#1
Boz

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Below is my entry (yesterday) b4 including the required logs. Now I am uploading

1- the mbam-log and

2- the Panda log. However the Panda interface was not the same as in the illustration, and now they only allow access to level-1 threats log (included). Level-2 threats showed:

cookie/Adv. Tracking latent
Adware/cws adware latent

but would not allow me to save it.

3- HJT is freezing my computer when I try to install it (tried several times). I also had installed a earlier copy the program on my machine a couple of weeks ago when I started noticing problems. And I could not remove it. It freezes my computer every time I try to remove it. I think (?) this is part of the problem.... please advise.

*************

My Spyware Doctor found some malware (a hijack) while running a 'deep scan', but it could not remove it. The matter has been reported and followed up with their tech support for a couple of weeks... but no results yet.

The malware does not show up in a regular scan. And now when I run a 'deep scan', my computer freezes.

Associated problems:

1- slow startup
2- Spyware Dr. starts even slower
3- Firefox acts funny, slow, and loses one open window from the previous session

Thanks for your help.

Attached Files



#2
1972vet

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