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Cannot run/remove/install Malwarebytes??


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#1
Sjefke

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Hello,
I'm from the Netherlands.

When I start up my computer (Windows XP) I see an error massage "in ViewMgr is an error and must be closed", "send report?"

I cannot run systemrecovery in Windows XP????
I cannot run the allready installed version Malwarebytes Anti Malware on my computer.
I cannot uninstall Malwarebytes Anti Malware
I cannot install Malwarebytes Anti Malware
When I surf to google it's redirecting me to another page? (very strange!)
When I type into my browser www.malwarebytes.org I get displayed "page cannot be found"

Everything I also tried in safe modus! (it won't work) :angry:

Please can someone help me!
Thank you very much!
Jan v. B.

#2
ejs244

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I am having this exact same issue. All these issues you are having I have as well. The Malware program always freezes during installation and freezes during uninstall. We must have the same bug. I hope someone can help us out.

#3
ctrlaltdelete

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I did send you both a PM (Personal Message)

#4
DESIRE

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View Postctrlaltdelete, on Dec 7 2008, 07:17 PM, said:

I did send you both a PM (Personal Message)
I am having all those same exact problems also. I don't know what to do. May someone help me?

#5
AdvancedSetup

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Hello and Welcome to Malwarebytes.org

Please read and follow the instructions provided here: I'm infected - What do I do now?
Someone will be happy to assist you further with cleaning your system if required
During this scan and cleanup process you should not install any other software unless requested to do so.

#6
scorp535

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View PostAdvancedSetup, on Jan 14 2009, 08:13 AM, said:

Hello and Welcome to Malwarebytes.org

Please read and follow the instructions provided here: I'm infected - What do I do now?
Someone will be happy to assist you further with cleaning your system if required
During this scan and cleanup process you should not install any other software unless requested to do so.
the problem is when i double-click mbam-setup.exe it won't install the program (not even in safe mode), in fact it doesn't do anything. i changed the name of mbam-setup.exe to something else but still it didn't install. i had malwarebytes on my laptop but i can't start it either nor remove it, nothing seems to work. someone please help.
today in the morning my laptop was infected by spyware guard 2008 and since then nothing works properly, i could only install spyware doctor which detected some stuff and removed them all, also installed registry mechanic that scanned and removed some malware but still i can't do anything again not even in safe mode.





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