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Desktop Shortcuts Not Working after Scan


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#1
LAK

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Ran a scan on XP machine using ver 1.31 and quarantined 172 objects.
Desk top shortcuts are not working and menu items in start button disappeared.
How to restore shortcuts and Program List in start button without restoring all the
quarantined items?

#2
exile360

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Greetings LAK, and welcome. There is probably some leftover malware trying to protect itself by crashing explorer.exe. To get you fixed up please read the instructions here: http://www.malwareby...?showtopic=2936 and post your logs in a new topic here: http://www.malwareby...php?showforum=7 An expert in the forum should be able to get you up and running again.

Please be sure not to install any software or use any removal/scanning tools exept those that you are instructed to by the expert who will be assisting you as doing so can make their job much more difficult. I hope I was helpful. Good luck and safe surfing.
Samuel E Lindsey
Product Manager

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