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Trojan Smithfraud variant- Gen/Bensorty

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#1
gemini

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Hi i cannot get rid of Trojan Smithfraud variant-Gen/Bensorty, i have run AVG, SPYBOT, MALWAREBYTES, SMITHFIX, they say its been removed but when i scan again its still there. Any help much appreciated.

#2
TeMerc

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Hi and welcome to Malwarebytes forums, my name is Tom and I'll be assisting you today with malware removal.

Can you please update and rescan with MBAM and post the log here for my review, then install HijackThis!

Please download HijackThis! SetUp from here. Save the file to your desktop.
  • Double-click the Posted Image icon to begin the installation.
  • Follow the prompts for the default install location of:'C:\Program Files\HijackThis'.
  • Tick the Posted Image button when the option appears.
  • Then hit the Posted Image button.
  • At the 'Ready To Install' section hit the Posted Image button and HJT will open
  • Then press the Posted Image button. Once you've pressed the Posted Image button, it will turn into a Posted Image button.
  • Click the Posted Image button and a 'Save log....' dialog box will appear. Save the log to your desktop. Then open up with the file and contents of the scan. Place the mouse cursor into the text field and right-click and selectPosted Image.
  • Then proceed to your original thread, unless otherwise instructed and click the '[Reply]' button and paste the saved contents to be reviewed. Do not make any modifications to the log or perform any 'fixes' until told to do so.

Tom Mercado
Consumer Support Engineer

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#3
AdvancedSetup

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No response so I'll close this post now
Ron Lewis
Manager, Online Support

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