I am also experiencing the same problems, got install to complete using the rename complete, though it hung at the "finishing installation" screen for a bit. will not run. Have tried installing to hard drive as well as flash to keep it off
I've gone through and "fixed" and deleted all the listed files and keys for the malware, but they keep coming back so there must be something more unlisted.
I get the windows send error dialog box when I try to run the superantspyware
StartupList report, 12/28/2008, 11:26:07 AM
StartupList version: 1.52.2
Started from : F:\HiJackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16762)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\Drivers\bwcsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
C:\WINDOWS\system32\LMPDPUI.EXE
C:\WINDOWS\csrss.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Lexmark X125\LEX125SU.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
F:\HiJackThis.exe
--------------------------------------------------
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Bluetooth.lnk = ?
HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
Lexmark X125 Settings Utility.lnk = C:\Program Files\Lexmark X125\LEX125SU.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
ATIPTA = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
(Default) =
SynTPLpr = C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
hpWirelessAssistant = C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
HP Software Update = C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
QPService = "C:\Program Files\HP\QuickPlay\QPService.exe"
Cpqset = C:\Program Files\HPQ\Default Settings\cpqset.exe
RecGuard = C:\Windows\SMINST\RecGuard.exe
SunJavaUpdateSched = C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
LMPDPSRV = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
winlogon = C:\WINDOWS\csrss.exe
QuickTime Task = "C:\Program Files\QuickTime\QTTask.exe" -atboottime
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
EEventManager = C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Task Scheduler jobs:
AppleSoftwareUpdate.job
qncdcuza.job
User_Feed_Synchronization-{04325060-88D3-49B4-9690-00DF0F69EA9D}.job
--------------------------------------------------
Enumerating Download Program Files:
[Microsoft Office Template and Media Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\IEAWSDC.DLL
CODEBASE = http://office.micros...tes/ieawsdc.cab
[StagingUI Object]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\StagingUI.ocx
CODEBASE = http://zone.msn.com/...UI.cab55579.cab
[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://download.micr...heckControl.cab
[VerifyGMN Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\hpobjinstaller_gmn.dll
CODEBASE = http://h20270.www2.h...staller_gmn.cab
[Installation Support]
InProcServer32 = C:\Program Files\Yahoo!\Common\Yinsthelper.dll
CODEBASE = C:\Program Files\Yahoo!\Common\Yinsthelper.dll
[MSN Games – Buddy Invite]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ZBuddy.ocx
CODEBASE = http://zone.msn.com/...dy.cab55579.cab
[Snapfish Activia]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\SnapfishActivia1000.ocx
CODEBASE = http://photo.walgree...eensActivia.cab
[MySpace Uploader Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MySpaceUploader.ocx
CODEBASE = http://lads.myspace....ploader1006.cab
[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MsnPUpld.dll
CODEBASE = http://gfx2.mail.liv...es/MSNPUpld.cab
[ZonePAChat Object]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ZPAChat.ocx
CODEBASE = http://zone.msn.com/...at.cab55579.cab
[{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
CODEBASE = http://fpdownload.ma...t/ultrashim.cab
[MSN Games - Installer]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ZIntro.ocx
CODEBASE = http://cdn2.zone.msn...ro.cab56649.cab
[AstoundLauncher Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\ASTOUN~1.OCX
CODEBASE = http://zone.msn.com/...ersion=1,0,0,10
[SproutLauncherCtrl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\SproutWebLauncher.dll
CODEBASE = http://zone.msn.com/...outLauncher.cab
[MSN Games – Game Communicator]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\StProxy.dll
CODEBASE = http://zone.msn.com/...xy.cab55579.cab
[PopCapLoader Object]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\popcaploader.dll
CODEBASE = http://zone.msn.com/...ploader_v10.cab
[ChessControl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ZPA_KQRP.dll
CODEBASE = http://zone.msn.com/...rp.cab56961.cab
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll
ieModule: C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
InternetConnection: C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\zgnmwirujt.dll
--------------------------------------------------
End of report, 8,872 bytes
Report generated in 0.078 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:47:18 AM, on 12/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\Drivers\bwcsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\LMPDPUI.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
C:\WINDOWS\csrss.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\winscenter.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Spyware Guard 2008\spywareguard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Lexmark X125\LEX125SU.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\taskmgr.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
F:\HiJackThis.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [LMPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
O4 - HKLM\..\Run: [winlogon] C:\WINDOWS\csrss.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Lexmark X125 Settings Utility.lnk = C:\Program Files\Lexmark X125\LEX125SU.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab55579.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.h...staller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/...dy.cab55579.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgree...eensActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.mail.liv...es/MSNPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {C86FF4B0-AA1D-46D4-8612-025FB86583C7} (AstoundLauncher Control) - http://zone.msn.com/...ersion=1,0,0,10
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/...xy.cab55579.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O16 - DPF: {F773E7B2-62A9-4524-9109-87D2F0BEFAA4} (ChessControl Class) - http://zone.msn.com/...rp.cab56961.cab
O18 - Filter hijack: text/html - {910e092d-a900-498b-9ac4-7e61ede6f94e} - C:\WINDOWS\system32\mst120.dll
O21 - SSODL: ieModule - {D9799C8B-80A7-4C5D-B63B-2929F879A35C} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {7DF229CE-33A7-4CA7-8F82-177B5B51BB51} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\zgnmwirujt.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: BUFFALO Wireless Configuration Service (bwcsrv) - Unknown owner - C:\WINDOWS\system32\Drivers\bwcsrv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
--
End of file - 8507 bytes
#1
Posted 28 December 2008 - 07:00 PM
#2
Posted 30 December 2008 - 11:58 AM
I apologize for the delay but it is the Holiday Season and many of the helpers are off with their Family and Friends.
Please run the following.
Reconfigure Windows XP to show hidden files:
To enable the viewing of Hidden files follow these steps:
* Close all programs so that you are at your desktop.
* Double-click on the My Computer icon.
* Select the Tools menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please download JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer (or other web browser) before continuing!***
Then run HJT and do a Scan Only and place a check mark on the following entries.
O21 - SSODL: ieModule - {D9799C8B-80A7-4C5D-B63B-2929F879A35C} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {7DF229CE-33A7-4CA7-8F82-177B5B51BB51} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\zgnmwirujt.dll
Then click on "Fix checked"
Malwarebytes' Anti-Malware
[indent]Update TrendMicro™ HijackThis™
Your version of TrendMicro™ HijackThis™ is outdated or installed in the wrong place. You need to download and install the latest version 2.0.2
Then RESTART the computer and AFTER the restart run HJT scan and save log.
Post back fresh MBAM and HJT logs.
Please run the following.
Reconfigure Windows XP to show hidden files:
To enable the viewing of Hidden files follow these steps:
* Close all programs so that you are at your desktop.
* Double-click on the My Computer icon.
* Select the Tools menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please download JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer (or other web browser) before continuing!***
- Double-click on JavaRa.exe to start the program.
- From the drop-down menu, choose English and click on Select.
- JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
- Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
- A logfile will pop up. Please save it to a convenient location.
Then run HJT and do a Scan Only and place a check mark on the following entries.
O21 - SSODL: ieModule - {D9799C8B-80A7-4C5D-B63B-2929F879A35C} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {7DF229CE-33A7-4CA7-8F82-177B5B51BB51} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\zgnmwirujt.dll
Then click on "Fix checked"
Malwarebytes' Anti-Malware
- Start MalwareBytes AntiMalware
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
- Update Malwarebytes' Anti-Malware
- When the update is complete, select the Scanner tab
- Select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
- If you accidently close it, the log file is saved here and will be named like this:
[indent]Update TrendMicro™ HijackThis™
Your version of TrendMicro™ HijackThis™ is outdated or installed in the wrong place. You need to download and install the latest version 2.0.2
- Download HJTInstall.exe to your desktop.
- Doubleclick HJTInstall.exe to install HijackThis.
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- It will create a HijackThis icon on your desktop.
- Once installed, it will launch HijackThis.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad. Include this log in your next reply.
- You can delete the old version of HJT, located here: F:\HiJackThis.exe
Then RESTART the computer and AFTER the restart run HJT scan and save log.
Post back fresh MBAM and HJT logs.
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