Website Blocking Bug?

[Blues]

(Running XP Pro SP3. Have never before noticed any issues running MBAM Pro...)

I noticed something today I hadn't come across previously.

I tested the "website blocking" earlier on a couple of sites I know that it ordinarily blocks and it allowed connection.

After I removed and then replaced the check mark next to "website blocking" it then worked normally. (As if it needed to be reset for some reason.)

I later noticed (after a reboot) during a test on the same sites that they were blocked but the popup didn't come up with the alert as usual. (This was remedied again by un-checking & then checking again).

I've never noticed this behavior before and wonder if it's a known issue?

[Blues]

Forgot to mention that I am running the latest version of MBAM Pro...

[1PW]

Hello Blues:

Please try a MBAM clean re-install by doing the following:

• Download and run the latest mbam-clean.exe.
  
• It will ask to restart your computer, please allow it to do so - VERY IMPORTANT.
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here.
  
  • Note: You will need to reactivate the program using the license within the boxed version or were sent via email if using the PRO version.
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the PRO version. Now setup any reciprocal file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.
    

Please let us know how it goes.

HTH

[Blues]

Thanks for the reply. I am prepared to take the steps you have proposed but for the moment I am going to monitor how the program functions and see if it was just a hiccup.

It is working fine at the moment when I test against known sites it ordinarily blocks from prior experience.

By the way, I believe your link to the removal tool is either out of date or not functional (as of yesterday).

Appreciate the quick reply and I'll let you know the status in a few days one way or another.

[1PW]

Hello Blues:

We will be here for you.

I tested the mbam-clean.exe download link just now and all seems OK.

Thank you.

[Blues]

Well, so far so good...All test sites blocked and alerted to per normal.

So, if it wasn't a hiccup maybe it was a touch of indigestion.

In any case your recommendation is noted and if need be will be implemented. Thanks again.

[1PW]

You're quite welcome.

Cheers.