66 replies to this topic

[pcemkr]

I select TURN OFF option when the Standby, Turn off, Restart box appears.
Unless it's a setting I am unaware of, I have no clue why it's doing this.

The only thing I have found that keeps it from turning on is to unplug the power source.
It's all very odd.

[screen317]

Take a screenshot of the box you are clicking when you are shutting down and post it here.

[pcemkr]

Attched is a screenshot of the box that appears when I go to Start, Turn off computer...I select Turn Off to shut it down.

I noticed last night it seems to turn itself back on at midnight (12:00 am). I tried checking the settings to see if I could see anything and what I was able to check/find was limited, but didn't show anything unusual.

Thank you for helping!

Attached Files

•  Logoff.bmp   576.05KB   10 downloads

[screen317]

Hi,

I apologize for the delay.

What an odd issue. I'm not sure what to tell you at this point. I suggest posting in our PC Help forum since this most likely isn't malware.

[pcemkr]

Thank you so much for all of your help with this!!!
I appreciate your patience, dedication & tenacity in getting to the root of the problem.
You are wonderful!!!

Have a fabulous day!!!

[screen317]

You're very welcome!

I highly recommend the PRO version of MBAM; with it, it's likely that this issue would have been prevented in the first place.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

3) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

4) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

• Green to go
• Yellow for caution
• Red to stop

WOT has an addon available for both Firefox and IE.

5) Be sure to update your Antivirus and Antispyware programs often!


Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?




Safe surfing,

-screen317

[screen317]

Glad we could help.

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