3 replies to this topic

[julrich]

I seemed to have been infected by the Vundo virus, and it is proving beyond my means to remove so far. Trend Micro and Webroot both pretend it isn't there. SuperAntiSpyware tells me it removes it, but it comes right back after reboot. (I have disabled System Restore in case the virus is reinstalling itself from there.)

The variant I have will not let me install Malwarebyte's Anti-Malware software. (I get the following error: "EInvalidOp in module mbam-exe.tmp @778500F5. Invalid floating point operation.") I am also prevented from installing Spybot and AVG. Therefore, I am unable to include the log made by MBAM. My apologies.

Before the logs I do have, I have another question. I know that Vundo installs itself on any drive that you attach to the infected comp. If I burned the files I want saved to a DVD, can it infect the disk (and, therefore, be transferred back to the machine after a boot-and-nuke followed by a reformat of the hard drive)?

The Panda log:

ANALYSIS: 2009-01-06 22:01:50
PROTECTIONS: 1
MALWARE: 6
SUSPECTS: 5

PROTECTIONS
Description Version Active Updated
;===============================================================================
=====================
Trend Micro Antivirus Plus Antispyware 2008 16.10.1182 No No
;===============================================================================
=====================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
=====================
00029434 spyware/virtumonde Spyware No 1 Yes No hkey_local_machine\software\microsoft\ms track system
00029434 spyware/virtumonde Spyware No 1 Yes No hkey_local_machine\software\microsoft\rdfa
00029434 spyware/virtumonde Spyware No 1 Yes No hkey_local_machine\software\microsoft\ms juan
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.com.com/]
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.com.com/]
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.com.com/]
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.com.com/]
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.go.com/]
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.go.com/]
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.go.com/]
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.go.com/]
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.go.com/]
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\John Ulrich\My Documents\C\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\dmbxxi7p.default\cookies.txt[.go.com/]
00440077 Adware/SpyNoMore Adware No 0 No No C:\Documents and Settings\John Ulrich\Local Settings\Temp\Stp59_TMP.EXE[snmIeGuard.dll]
00440077 Adware/SpyNoMore Adware No 0 Yes No C:\Program Files\SpyNoMore\snmIeGuard.dll
03074964 Trj/CI.A Virus/Trojan No 0 Yes No C:\Documents and Settings\John Ulrich\Local Settings\Temp\xpre.tmp
03074964 Trj/CI.A Virus/Trojan No 0 Yes No C:\Documents and Settings\John Ulrich\Local Settings\Temp\prun.tmp
03445476 Spyware/NoMoreSpy Spyware No 0 No No C:\Documents and Settings\John Ulrich\Local Settings\Temp\Stp59_TMP.EXE[SNM.exe]
;===============================================================================
=====================
SUSPECTS
Sent Location F
;===============================================================================
=====================
No C:\DOCUME~1\JOHNUL~1\LOCALS~1\Temp\mousehook.dll F
No C:\Documents and Settings\John Ulrich\Local Settings\Temp\DRDld\snm-2.67_swpl.exe F
No C:\Documents and Settings\John Ulrich\Local Settings\Temp\mousehook.dll F
No C:\WINDOWS\Temp\mousehook.dll F
No C:\WINDOWS\system32\k9261108.exe F
;===============================================================================
================================================================================
=
===================
VULNERABILITIES
Id Severity Description F
;===============================================================================
=====================


The HiJack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:21:39 PM, on 1/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hphmon05.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\frmwrk32.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL
O2 - BHO: (no name) - {0A94B111-4504-4e26-AB05-E61E474AA38B} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] "C:\Program Files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [Camera Detector] "C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE" -autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [6c85c253] rundll32.exe "C:\WINDOWS\system32\fhltlqoh.dll",b
O4 - HKLM\..\Run: [Eberahemo] rundll32.exe "C:\WINDOWS\Kkodilofejinur.dll",e
O4 - HKLM\..\Run: [Sxekohi] rundll32.exe "C:\WINDOWS\ezeqamabimonusij.dll",e
O4 - HKLM\..\Run: [Framework Windows] frmwrk32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'NETWORK SERVICE')
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1209062505515
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: kqredj.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 9018 bytes


I appreciate any help you can give. Thanks.

[AdvancedSetup]

STEP01
Please download and run the following file to repair file and registry permissions
fixacl.exe

STEP02
Close ALL open browsers and chat programs
Then start HJT and run Do a system scan only and place a check mark on the following items.

• O4 - HKLM\..\Run: [6c85c253] rundll32.exe "C:\WINDOWS\system32\fhltlqoh.dll",b
  
• O4 - HKLM\..\Run: [Eberahemo] rundll32.exe "C:\WINDOWS\Kkodilofejinur.dll",e
  
• O4 - HKLM\..\Run: [Sxekohi] rundll32.exe "C:\WINDOWS\ezeqamabimonusij.dll",e
  
• O4 - HKLM\..\Run: [Framework Windows] frmwrk32.exe
  
• O20 - AppInit_DLLs: kqredj.dll
  Then click on Fix checked and then quit HJT

STEP03

• Download FixPolicies.exe by Bill Castner and save it to your desktop.
  
• Double click on FixPolicies.exe to run it.
  
• Click on Install. It will create a folder named FixPolicies on your desktop.
  
• Open the FixPolicies folder.
  
• Double click on Fix_policies.cmd to run it. Command Prompt will open and close quickly this is normal.
  
• Reboot your computer after it runs
  
• This fix may prove temporary. Active malware may revert these changes at your next startup. You can safely run the utility again.
  
• Note: some malware will block the running of this tool. So if you cannot run Fixpolicies, then, RENAME the EXE file to something like Mytool.exe and then run it.

STEP04
Download this INF repair file by MS-MVP Miekiemoes: http://users.telenet.be/bluepatchy/miekiemoes/tools/VArestorepolicies.zip
Unzip the download. Open the folder VArestorepolicies and Right-click the file inside, VArestorepolicies.INF and choose Install

STEP05
Run this file after to remove an invalid startup entry. Double click and say Yes to import the settings.
clearinit.reg

STEP06

Download and install CCleaner

• CCleaner
  
• Double-click on the downloaded file "ccsetup215.exe" and install the application.
  
• Keep the default installation folder "C:\Program Files\CCleaner"
  
• Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  
• Click finish when done and close ALL PROGRAMS
  
• Start the CCleaner program.
  
• Click on Registry and Uncheck Registry Integrity so that it does not run
  
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  
• Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  
• Click on Run Cleaner button on the bottom right side of the program.
  
• Click OK to any prompts

STEP07
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility.
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here.

STEP08
If it does install please run this
Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware
  
  • Update Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Update - (Don't forget to UPDATE!!)
• When the update is complete, select the Scanner tab
  
• Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and AFTER the reboot run HJT Do a system scan and save a logfile
The post back NEW MBAM and HJT logs in that order please.

[julrich]

I followed your instructions, but I am still infected with the virus. In particular, I noticed that the following item for Step02 was not corrected by HJT:

O4 - HKLM\..\Run: [Sxekohi] rundll32.exe "C:\WINDOWS\ezeqamabimonusij.dll",e

I also remain unable to install MBAM. I get the same floating point error message as before.

I have posted my HJT log. I didn't know if you needed another Panda Scan log. If you need further information, please let me know.

I really appreciate your help. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:31:56 PM, on 1/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hphmon05.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: (no name) - {0A94B116-4504-4e26-AB05-E61E474AA38B} - C:\Program Files\AskPBar\SrchAstt\1.bin\A9SRCHAS.DLL
O2 - BHO: (no name) - {0A94B111-4504-4e26-AB05-E61E474AA38B} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] "C:\Program Files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [Camera Detector] "C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE" -autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Sxekohi] rundll32.exe "C:\WINDOWS\ezeqamabimonusij.dll",e
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'NETWORK SERVICE')
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1209062505515
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 8741 bytes

[AdvancedSetup]

Please run the following in the exact order.


[indent]You will want to print out or copy these instructions to Notepad for Safe Mode/offline reference!
These steps are for member julrich only. If you are a lurker, do NOT try this on your system!
If you are not julrich and have a similar problem, do NOT post here; start your own topic

Do not run or start any other programs while these utilities and tools are in use!
Do NOT run any other tools on your own or do any fixes other than what is listed here.
If you have questions, please ask before you do something on your own.
But it is important that you get going on these following steps.

STEP00
Please Download OTMoveIt3 by Old Timer and save it to your Desktop.

• Double-click OTMoveIt3.exe to run it.
  
• While connected to the Internet, Click on the green CleanUp! button and it will populate a list of items to clean from your system that we used or may have used.
  
• It should ask if you want to clean up, select Yes and allow the system to clean up these items.
  NOW please reboot your computer to finish the cleanup process

Then move on to the rest of this routine
STEP01
Reconfigure Windows XP to show hidden files:
To enable the viewing of Hidden files follow these steps:

* Close all programs so that you are at your desktop.
* Double-click on the My Computer icon.
* Select the Tools menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.


STEP02

Download and install CCleaner

• CCleaner
  
• Double-click on the downloaded file "ccsetup215.exe" and install the application.
  
• Keep the default installation folder "C:\Program Files\CCleaner"
  
• Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  
• Click finish when done and close ALL PROGRAMS
  
• Start the CCleaner program.
  
• Click on Registry and Uncheck Registry Integrity so that it does not run
  
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  
• Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  
• Click on Run Cleaner button on the bottom right side of the program.
  
• Click OK to any prompts

STEP03
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
This should apply to AVG8:
To disable the Resident Shield, please:
open AVG User Interface
double-click on the Resident Shield
un-tick the option Resident Shield active
save the changes.

STEP04
Please download and run the following file to repair file and registry permissions
fixacl.exe

STEP05

• Download FixPolicies.exe by Bill Castner and save it to your desktop.
  
• Double click on FixPolicies.exe to run it.
  
• Click on Install. It will create a folder named FixPolicies on your desktop.
  
• Open the FixPolicies folder.
  
• Double click on Fix_policies.cmd to run it. Command Prompt will open and close quickly this is normal.
  
• Reboot your computer after it runs
  
• This fix may prove temporary. Active malware may revert these changes at your next startup. You can safely run the utility again.
  
• Note: some malware will block the running of this tool. So if you cannot run Fixpolicies, then, RENAME the EXE file to something like Mytool.exe and then run it.

STEP06
Download this INF repair file by MS-MVP Miekiemoes: http://users.telenet.be/bluepatchy/miekiemoes/tools/VArestorepolicies.zip
Unzip the download. Open the folder VArestorepolicies and Right-click the file inside, VArestorepolicies.INF and choose Install

STEP07
If you have a prior copy of Combofix, delete it now !

Download ComboFix from one of these locations, saving to DESKTOP:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
If your I.E. browser shows a warning message at the top, do a Right-Click on the bar and select Download, saving it to the Desktop.

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  
  
  
• Double click on Combo-Fix.exe & follow the prompts.
  
  
• If and only if you are prompted to download a new version of Combofix, reply NO .
  
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
  
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

Please watch Combofix as it runs, as you may see messages which require your response, or the pressing of OK button.

IF you should see a message like this:

then, be sure to write down fully and also copy that into your next reply here and then await for my response.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
-------------------------------------------------------

A caution - Do not run Combofix more than once.
Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock.
The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled.
If this occurs, please reboot to restore the desktop.
Even when ComboFix appears to be doing nothing, look at your Drive light.
If it is flashing, Combofix is still at work.


STEP08
Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  
• DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows
  
  • Update Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Update - (Don't forget to UPDATE!!)
• When the update is complete, select the Scanner tab
  
• Select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and AFTER the reboot run HJT Do a system scan and save a logfile
The post back NEW MBAM and HJT logs in that order please.

STEP09
Download DDS and save it to your desktop from one of these 3 locations
1 http://www.techsupportforum.com/sectools/sUBs/dds
2 http://download.bleepingcomputer.com/sUBs/dds.scr
3 http://www.forospyware.com/sUBs/dds

Disable any script blocker if your antivirus/antimalware has it.
Then double click dds.scr to run the tool.
When done, DDS.txt will open.
Click Yes at the next prompt for Optional Scan.

• When done, DDS will open two (2) logs:
  • DDS.txt
    
  • Attach.txt
• Save both reports to your desktop.

Please include the following logs in your next reply:
DDS.txt
Attach.txt

Please reply with a copy of C:\Combofix.txt, and a new HijackThis as well as the other logs

RE-Enable your AntiVirus and AntiSpyware applications.[/indent]