Help me PLEASE!!!!!
My computer is going bananas. Every minute or so i getting pop-up windows from web sites i have not opened, or alarms from Avast telling me that my computer is infected with worms, trojans etc etc.
I have been scanning through things on the web and i noticed that everyone has posted a Highjack this report. Please see below and take me through this....i am no IT expert or even novice for that matter. I'm just a regular someone who has been rendered hopeless by these problems.
Please Help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:39 AM, on 1/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nfscsrv.exe
C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\winscenter.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TUN\tcpw\walld32.exe
C:\Program Files\TUN\TCPW\wportm32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\TUN\contain\EskCntr.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\9129837.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\blopez\LOCALS~1\Temp\system.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Windows Logon Applicationedc] C:\Documents and Settings\blopez\winlogon.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Nvefurize] rundll32.exe "C:\WINDOWS\Vpamifaniv.dll",e
O4 - HKLM\..\Run: [Bzuwoya] rundll32.exe "C:\WINDOWS\awuneyulexah.dll",e
O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [svschost.exe] C:\WINDOWS\system32\svschost.exe -check
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\9129837.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Wall Server.lnk = C:\Program Files\TUN\tcpw\walld32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://smbusiness.dellnet.com/
O15 - Trusted Zone: http://*.windowsupdate.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = national.com
O17 - HKLM\Software\..\Telephony: DomainName = national.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FB4F4534-EAC6-4015-926B-013AA460046E}: NameServer = 10.101.1.2,12.127.16.67
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = national.com
O17 - HKLM\System\CS4\Services\Tcpip\Parameters: Domain = national.com
O17 - HKLM\System\CS5\Services\Tcpip\Parameters: Domain = national.com
O17 - HKLM\System\CS6\Services\Tcpip\Parameters: Domain = national.com
O20 - AppInit_DLLs: yypawh.dll
O21 - SSODL: ieModule - {FF2A707D-FE50-4EB6-BA52-2FD7111BF5D0} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {C4490069-4043-4377-8B8E-C87162C9F7D7} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\hfiyknaexd.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Esker License Control (EskerLicenseControl) - Esker - C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
O23 - Service: Esker FTPD (ftpds) - Esker - C:\PROGRA~1\TUN\TCPW\WFTPDSNT.EXE
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Esker LPD (lpds) - Esker - C:\PROGRA~1\TUN\TCPW\WLPDSNT.EXE
O23 - Service: Esker NFSD (nfsds) - Esker - C:\PROGRA~1\TUN\TCPW\WNFSDSNT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdauxservice) - Unknown owner - C:\Program Files\Spyware Doctor\pctsAuxs.exe (file missing)
O23 - Service: PC Tools Security Service (sdcoreservice) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe (file missing)
O23 - Service: Esker NFS, Network Provider (TunNfsNP) - Unknown owner - C:\WINDOWS\system32\nfscsrv.exe
--
End of file - 8076 bytes
#1
Posted 08 January 2009 - 04:01 PM
#2
Posted 08 January 2009 - 04:20 PM
Hello and welcome to MalwareBytes forums.
If you still have popups, and the "rogue messages" (popups for crudware) are still present, press and HOLD the ALT key and then press F4 function key to close the window(s). Do not click on the X close button.
This system has been hit with Vundo infection, a rogue by the name of Spywareguard 2008, and most likely other hidden infectors.
You must get guided help on the HijackThis sub-forum.
See the very topmost notes at top of the following sub-forum and do the steps, and create a New topic there
http://www.malwareby...php?showforum=7
When you do that, attach a copy of the HijackThis log, and give as much detail as possible.
If you still have popups, and the "rogue messages" (popups for crudware) are still present, press and HOLD the ALT key and then press F4 function key to close the window(s). Do not click on the X close button.
This system has been hit with Vundo infection, a rogue by the name of Spywareguard 2008, and most likely other hidden infectors.
You must get guided help on the HijackThis sub-forum.
See the very topmost notes at top of the following sub-forum and do the steps, and create a New topic there
http://www.malwareby...php?showforum=7
When you do that, attach a copy of the HijackThis log, and give as much detail as possible.
~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)
MS-MVP (Oct 2002 - Sept 2010)
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