4 replies to this topic

[secureme]

I just downloaded and installed MBAM on an XP Pro SP2 machine. I ran a quick scan and nothing was found (I don't think there is any malware on this machine, just installing for safety). I then attempted to check for updates. My firewall complained so I allowed the requested connection. After about 15 seconds, a message said the upgrade from database 1616 to 1616 was completed successfully. Since this did not seem to make much sense, I searched for updates again. It looked like it downloaded something, and then had an error and shut down. Now, when I try to run it, I get "Error loading database. Line #3247. (0)."

[AdvancedSetup]

Please uninstall the program, reboot. Then re-install and let me know if you're still having the same issue or not.

[secureme]

Hmm... That seemed to work. It updated from database 1616 to 1640. Do you think that the connection delay due to the firewall confused it?

[AdvancedSetup]

Yes it probably was just a freak occurrence.

Does your system scan clean? Are there any issues you need help with?

[secureme]

No malware was found. Thanks for your help.