weigaocb

Hi Ron, Yes, the computer is running faster now. The whole day was fine except at the end it hung up on me when I use Firefox. But the hanging is shorter than before. I will watch it tomorrow. If something happens again, I will let you know. Thank you very much. Wei

Hello Ron, I ran the fix and here is the fixlog. Please let me know if there is anything else I should do. Thank you. Wei Fixlog.txt

Ron, Thank you! I will run it on Monday and let you know the result. Have a good weekend.

Ok, I will delete the programs I know from the Control Panel. Is the Comodo a security software? Does it need to be ran all the time? Thanks

Sure, do I need to let you know the programs? Here are the programs I copied from your reply. Some of them I know for sure that I don't want them anymore, so they can be deleted; some just need to be stopped; and there are some I'm not sure what they are, and if I need them or not. Thank you! Delete: Dropbox, CCleaner, SunJavaUpdateSched Stop: PDF Complete, LogMeIn, OneNote Not Sure: Comodo ITSM, HPSYSDRV, IMSS, ISUSPM, RTHDVCPL, USB3MON

Thank you very much!

Yes, we are in compliance with HIPPA.

Hello, I see what do you mean about security now. I either get a new computer that has Windows 10 or upgrade my current one to Win10. Thank you, I will look into your suggestions. We have one server, 2008, and the IT company told me the server should be replaced soon since it will not be supported either. We also have 13 workstations running Windows 7 and 10. There is a daily data backup on our server. Thank you.

Hello, First of all, thank you for your help. When you mentioned backing up properly, do you mainly mean files that I created, or something else? I don't store any documents to this computer locally. There is an antivirus software on our server that holding all remote data. Will this be ok to stop infection access to remote data? Thank you.

Hello, Thank you very much for a long email. Yes, this is a business computer, and I'm the owner of this business. This is the computer I use in the office. We have an IT company helps us maintain our hardwares, network, equipment, etc. They use Logmein to remotely log into our computers to maintain them. However, when I told them about this computer being slow, all they told me is it's too old, I need to get a new one. To be honest, I don't really need a top notch computer to do my daily work, so, I'm wondering if there is something can be done to clean it up. I will delete and update some very old software, please let me know anything that I should do. Thank you very much for the help!

Hello Ron, I ran FRST, and here is FRST.txt and Addition.txt. Thank you. Addition.txt FRST.txt

Ron, OK, I will run that tomorrow and post the docs here. Thank you for your help.

Hello, I ran msconfig and stopped several programs from auto start. Now the computer runs not that slow anymore. Are there anything else I should do at this point? Thank you very much!

Hello, I ran FRST, here are FRST.txt and Addition.txt. Thank you. Wei FRST.txt Addition.txt

Hello, My computer is running very slow, especially with the firefox browser. Sometimes the computer freezes. It's very frustrate to deal with it daily. Please help me check and fix the problem. I ran Malwarebytes scanning, and nothing was found. Thank you very much! Wei