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We are seeing more and more of this.
Out of the blue you receive a phone call from a Tech Support Center.
These Support Centers are no more than a scam to steal money from you or worse.
They will want to connect remotely to your computer and have you open Windows Event Viewer. Just tell them to place you on the "do-not-call list" and hangup.
Telephony Scams: Can You Help?
Phone scammers call the wrong guy, get mad and trash PC
Tech support scams: a look behind the curtain
Online PC Support Scams: Turning the Tables
