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Hello and Welcome to Malwarebytes
If you can not run any of these tools it may be best to have one of our experts help you through the cleanup process. Also it is highly advised that you install an antivirus program on this computer. You should do that when the experts tells you to do so, they can recommend some to you as well.
When you post there, let the expert know the symptoms you are having and the will go from there. Do not reply to that topic until one of the helpers picks up your topic.
Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.
Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers
Thank you
