You know I realize lots of people are having this difficulty because you YOUR mistake. Seems like two days would be enough time to get people a real fix instead of these somewhat "hunt and peck" options. MBA-M is a program I have strongly recommended for years and have seen it clean serious infections from computers when other tools wouldn't touch them and without anything like this. Really, really sad. I have been working with this lady for two days trying to get her computer back up and running, she has emailed you and had a couple responses, she has also posted here with a few responses but thus far nothing has worked.
Really sad to see such an excellent program end up with such a major black eye. It is one of the few programs we see recommended on virtually every computer help site on the web. I sincerely hope you can work this out so that your regular users can again trust this program. I also hope that who ever it was that wrote this coding on this horrendous update has lost his/her job and that thorough testing WILL be done from now on with every update before they are released, this one obviously wasn't.
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In Topic: ***False positive Trojan.Downloader.ED***
17 April 2013 - 03:00 PM
In Topic: ***False positive Trojan.Downloader.ED***
17 April 2013 - 02:42 PM
This is a Windows 7 computer.
In Topic: ***False positive Trojan.Downloader.ED***
17 April 2013 - 02:35 PM
jkrysinski, on 17 April 2013 - 08:30 AM, said:
2nd - If the machine still only shows the black screen with cursor.
a) Boot from Windows 7 CD.
b) Select repair computer
c) Select the Windows 7 installation. Note the drive letter that Windows is installed to.
d) Launch command line.
e) sfc /scannow
f) if you get a message about an impending update or it fails go to the next line
g) sfc /scannow /offbootdir=d:\ /offwindir=d:\windows\
h) it will take 15 minutes or so to run. It will tell you if there were corrupt files.
i) Reboot and you should be good
Microsoft <R> Windows <R> Resource Checker Version 6.0
Cpyright ©2006 Microsoft Corporation
Scans the integrity of all protected system files and replaces incorrect versions with correct Microsoft versions.
SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<FILE>] [/OFFWINDER=<offline windows directory> OFFBOOTDIR=<offline boot directory>]
/SCANNOW Scans integrity of all protected system files and repairs files with problems when possible
/VERIFYONLY Scans integrity of all protected system files. No repair operation is performed.
/SCANFILE Scans integrity of the referenced file, repairs file if problems are identified. Specify full path <file>
/VERIFYFILE Verifies the integrity of the file with full path <file>. No repair operation is performed.
/OFFBOOTDIR For offline repair specify the location of the offline directory.
/OFFWINDIR For offline repair specify the location of the offline windows directory
e.g.
sfc /SCANNOW
sfc/VERIFYFILE=c:\windows\system32\kernel32.dll
sfc /SCANFILE=d:windows\system32\kernel32.dll /OFFBOOTDIR=d\ /OFFWINDIR=d:\windows
sfc /VERIFYONLY
X:\Sources> (blinking cursor)
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