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jholland1964

Member Since 14 Dec 2008
Offline Last Active Jun 03 2013 01:42 PM
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Posts I've Made

In Topic: ***False positive Trojan.Downloader.ED***

17 April 2013 - 03:00 PM

You know I realize lots of people are having this difficulty because you YOUR mistake. Seems like two days would be enough time to get people a real fix instead of these somewhat "hunt and peck" options. MBA-M is a program I have strongly recommended for years and have seen it clean serious infections from computers when other tools wouldn't touch them and without anything like this. Really, really sad. I have been working with this lady for two days trying to get her computer back up and running, she has emailed you and had a couple responses, she has also posted here with a few responses but thus far nothing has worked.
Really sad to see such an excellent program end up with such a major black eye. It is one of the few programs we see recommended on virtually every computer help site on the web. I sincerely hope you can work this out so that your regular users can again trust this program. I also hope that who ever it was that wrote this coding on this horrendous update has lost his/her job and that thorough testing WILL be done from now on with every update before they are released, this one obviously wasn't.

In Topic: ***False positive Trojan.Downloader.ED***

17 April 2013 - 02:42 PM

This is a Windows 7 computer.

In Topic: ***False positive Trojan.Downloader.ED***

17 April 2013 - 02:35 PM

 jkrysinski, on 17 April 2013 - 08:30 AM, said:


2nd - If the machine still only shows the black screen with cursor.

a) Boot from Windows 7 CD.
b) Select repair computer
c) Select the Windows 7 installation. Note the drive letter that Windows is installed to.
d) Launch command line.
e) sfc /scannow
f) if you get a message about an impending update or it fails go to the next line
g) sfc /scannow /offbootdir=d:\ /offwindir=d:\windows\
h) it will take 15 minutes or so to run. It will tell you if there were corrupt files.
i) Reboot and you should be good
Just tried the above but this is what I have ended up with and am not sure where to go from here:

Microsoft <R> Windows <R> Resource Checker Version 6.0
Cpyright ©2006 Microsoft Corporation

Scans the integrity of all protected system files and replaces incorrect versions with correct Microsoft versions.

SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<FILE>] [/OFFWINDER=<offline windows directory> OFFBOOTDIR=<offline boot directory>]

/SCANNOW Scans integrity of all protected system files and repairs files with problems when possible

/VERIFYONLY Scans integrity of all protected system files. No repair operation is performed.

/SCANFILE Scans integrity of the referenced file, repairs file if problems are identified. Specify full path <file>


/VERIFYFILE Verifies the integrity of the file with full path <file>. No repair operation is performed.

/OFFBOOTDIR For offline repair specify the location of the offline directory.

/OFFWINDIR For offline repair specify the location of the offline windows directory

e.g.

sfc /SCANNOW

sfc/VERIFYFILE=c:\windows\system32\kernel32.dll

sfc /SCANFILE=d:windows\system32\kernel32.dll /OFFBOOTDIR=d\ /OFFWINDIR=d:\windows

sfc /VERIFYONLY

X:\Sources> (blinking cursor)