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Full Version: Also Infected with "Atlsystemxxxxxx.exe"
Malwarebytes Forum > Computer Help > Malware Removal - HijackThis Logs
Robin50
This was posted in the forum from someone else, and I have copied the post, but added the information about the icons, and changed the spyware utility that I use.
I have worked and worked to remove this, and am still trying.
Like the post I have almost copied word for word, help will be greatly appreciated and not forgotten!!


A couple of days ago my computer became infected with a Trojan.Agent styled as "Atlsystemxxxxxx.exe" (the "x's" are self-generating random numbers).
I am running MS Windows XP Home and IE is my browser.
Norton Anti-Virus and Spyware Doctor do not detect the virus but Malwarebytes Anti-Malware does detect it.
When I remove the files with Malwarebytes, they come back but with different numbers in the string when I re-start my computer; in other words, the virus keeps mutating upon re-start.
The icons showing the file, started out with a butterfly and have now changed to a hammer.
ZoneAlarm at least prompts if I want to allow Internet access to several "Atlsystemxxxxxx.exe"files.
HELP will be greatly appreciated!!!
Robin50
Sorry, I'm so stressed, I forgot to post the logs.
Here is the Malwarebytes log.

Malwarebytes' Anti-Malware 1.34
Database version: 1795
Windows 5.1.2600 Service Pack 2

2/23/2009 7:43:56 PM
mbam-log-2009-02-23 (19-43-50).txt

Scan type: Quick Scan
Objects scanned: 59995
Time elapsed: 5 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\atlsystem125796.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem197804.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem304785.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem850797.exe (Trojan.Agent) -> No action taken.


Here is the Hijackthis log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:44:47 PM, on 2/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Weather Watcher\ww.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\Robin\Desktop\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10246
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [WeatherWatcher] C:\Program Files\Weather Watcher\ww.exe
O4 - HKUS\S-1-5-18\..\Run: [Spyware Doctor] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Spyware Doctor] (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Lookup Meaning - res://C:\Program Files\ieSpell\iespell.dll/LOOKUPMEANING.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/as...trl/tgctlsi.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1191083870046
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9148 bytes
AdvancedSetup
The logs show you did not tell MBAM to fix it. Please take your time and follow the directions below and we'll see how things look.


Update and Scan with Malwarebytes' Anti-Malware
  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update
  • When the update is complete, select the Scanner tab
  • Select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile
The post back NEW MBAM and HJT logs in that order please.
Robin50
QUOTE (AdvancedSetup @ Feb 24 2009, 06:38 AM) *
The logs show you did not tell MBAM to fix it. Please take your time and follow the directions below and we'll see how things look.


Update and Scan with Malwarebytes' Anti-Malware
  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update
  • When the update is complete, select the Scanner tab
  • Select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile
The post back NEW MBAM and HJT logs in that order please.


Yes, sorry ... the reason Ididn't have Malwarebytes remove that scan is because this trojan propagates

faster than rabbits.

Here is the scan of Malwarebytes when it removed the trojan.

Malwarebytes' Anti-Malware 1.34
Database version: 1795
Windows 5.1.2600 Service Pack 2

2/24/2009 9:15:13 AM
mbam-log-2009-02-24 (09-15-13).txt

Scan type: Quick Scan
Objects scanned: 59868
Time elapsed: 3 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\atlsystem125796.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem197804.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem21812.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem227612.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem304785.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem393470.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem850797.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem895736.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\comsa32.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\atlsystem662938.exe (Trojan.Agent) -> Quarantined and deleted successfully.


Here is the scan afer removal and upon reboot of system twice, due to system slow down and lack of

being able to save or enter programs.


Malwarebytes' Anti-Malware 1.34
Database version: 1795
Windows 5.1.2600 Service Pack 2

2/24/2009 10:17:08 AM
mbam-log-2009-02-24 (10-17-03).txt

Scan type: Quick Scan
Objects scanned: 60148
Time elapsed: 4 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\atlsystem118204.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem122909.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem140282.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem35670.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem382315.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem4768.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem741755.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\atlsystem794274.exe (Trojan.Agent) -> No action taken.

and the Hijackthis log after "removal" from Malwarebytes.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:19:10 AM, on 2/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Weather Watcher\ww.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Robin\Desktop\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.rr.com/flash/index.cfm?rev=10246
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} -

C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} -

C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton

AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} -

C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program

Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program

Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [WeatherWatcher] C:\Program Files\Weather Watcher\ww.exe
O4 - HKUS\S-1-5-18\..\Run: [Spyware Doctor] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Spyware Doctor] (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &ieSpell Options - res://C:\Program

Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Lookup Meaning - res://C:\Program

Files\ieSpell\iespell.dll/LOOKUPMEANING.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program

Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program

Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program

Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program

Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} -

C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} -

C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -

http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) -

http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) -

http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) -

https://www-secure.symantec.com/techsupp/as...trl/tgctlsi.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) -

http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/windowsupd...te.cab?11910838

70046
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) -

http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -

http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) -

http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido

anti-spyware 4.0\guard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -

C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program

Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation -

C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton

AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program

Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9235 bytes


[b]I don't know what this thing is, or exactly what it is doing with my PC connections, but it is NASTY!
With every reboot or restart, I have to go into the task manager and stop all the Atlsystemxxxxxx.exe files,
along with about the same number of svchost.exe files that it opens.
AdvancedSetup
Okay, please turn off WORD WRAP in Notepad. Also when reply please click the ADDREPLY and not the REPLY button.

Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.
  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.
Robin50
QUOTE (AdvancedSetup @ Feb 24 2009, 04:13 PM) *
Okay, please turn off WORD WRAP in Notepad. Also when reply please click the ADDREPLY and not the REPLY button.

Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.
  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.



Thank you for your help and your patience.
I have had a horrible time with my PC crashing and getting an internet connection has been just as hard.
Just trying to get notepad to work without drwatson making a housecall has been an ordeal.

OK, here is the the ComboFix.txt.

ComboFix 09-02-24.02 - mypc 2009-02-25 14:40:26.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.622 [GMT -5:00]
Running from: c:\documents and settings\mypc\Desktop\ComboFix.exe
AV: Norton AntiVirus 2006 *On-access scanning disabled* (Updated)
FW: Norton Internet Worm Protection *enabled*
FW: ZoneAlarm Pro Firewall *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\200921048.dll
c:\windows\system32\200922049.dll
c:\windows\system32\200922126.dll
c:\windows\system32\200923114.dll
c:\windows\system32\20092340.dll
c:\windows\system32\200923410.dll
c:\windows\system32\200925915.dll
c:\windows\system32\20092817.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_DEFAULTLIB
-------\Legacy_NETMANTOW
-------\Legacy_SOFTYINFORWOW1
-------\Service_defaultlib
-------\Service_netmantow
-------\Service_softyinforwow1


((((((((((((((((((((((((( Files Created from 2009-01-25 to 2009-02-25 )))))))))))))))))))))))))))))))
.

2009-02-25 14:20 . 2009-02-25 14:20 86,016 --a------ c:\windows\system32\u142542155.dll
2009-02-25 14:20 . 2009-02-25 14:20 77,824 --a------ c:\windows\system32\u14256254.dll
2009-02-25 14:20 . 2009-02-25 14:20 59,904 --a------ c:\windows\system32\atlsystem909568.exe
2009-02-25 14:20 . 2009-02-25 14:20 59,904 --a------ c:\windows\system32\atlsystem864764.exe
2009-02-25 14:20 . 2009-02-25 14:20 59,904 --a------ c:\windows\system32\atlsystem358662.exe
2009-02-25 14:20 . 2009-02-25 14:20 59,392 --a------ c:\windows\system32\atlsystem16549.exe
2009-02-24 10:11 . 2009-02-24 10:11 86,016 --a------ c:\windows\system32\u10247501.dll
2009-02-24 10:11 . 2009-02-24 10:11 59,904 --a------ c:\windows\system32\atlsystem4768.exe
2009-02-24 10:11 . 2009-02-24 10:11 59,904 --a------ c:\windows\system32\atlsystem382315.exe
2009-02-24 10:10 . 2009-02-24 10:10 77,824 --a------ c:\windows\system32\u102429657.dll
2009-02-24 10:10 . 2009-02-24 10:10 59,904 --a------ c:\windows\system32\atlsystem794274.exe
2009-02-24 10:10 . 2009-02-24 10:10 59,904 --a------ c:\windows\system32\atlsystem140282.exe
2009-02-24 09:21 . 2009-02-24 09:21 86,016 --a------ c:\windows\system32\u92412528.dll
2009-02-24 09:21 . 2009-02-24 09:21 77,824 --a------ c:\windows\system32\u92457830.dll
2009-02-24 09:21 . 2009-02-24 09:21 59,904 --a------ c:\windows\system32\atlsystem741755.exe
2009-02-24 09:21 . 2009-02-24 09:21 59,904 --a------ c:\windows\system32\atlsystem35670.exe
2009-02-24 09:21 . 2009-02-24 09:21 59,904 --a------ c:\windows\system32\atlsystem122909.exe
2009-02-24 09:21 . 2009-02-24 09:21 59,904 --a------ c:\windows\system32\atlsystem118204.exe
2009-02-24 09:08 . 2009-02-24 09:08 86,016 --a------ c:\windows\system32\u92421822.dll
2009-02-24 09:08 . 2009-02-24 09:08 77,824 --a------ c:\windows\system32\u92443721.dll
2009-02-23 12:59 . 2009-02-23 12:59 86,016 --a------ c:\windows\system32\u122392119.dll
2009-02-23 12:59 . 2009-02-23 12:59 77,824 --a------ c:\windows\system32\u122340619.dll
2009-02-23 12:31 . 2009-02-23 12:31 86,016 --a------ c:\windows\system32\u1223024.dll
2009-02-23 12:31 . 2009-02-23 12:31 77,824 --a------ c:\windows\system32\u122320318.dll
2009-02-23 10:34 . 2009-02-23 10:34 86,016 --a------ c:\windows\system32\u102390619.dll
2009-02-20 07:38 . 2009-02-20 07:38 86,016 --a------ c:\windows\system32\u72078146.dll
2009-02-20 00:34 . 2009-02-20 00:34 77,824 --a------ c:\windows\system32\u0204211.dll
2009-02-20 00:33 . 2009-02-20 00:33 65,536 --a------ c:\windows\system32\der210970.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-24 16:55 1,724,416 ----a-w c:\windows\Internet Logs\xDB12C.tmp
2009-02-24 14:16 76,800 ----a-w c:\windows\Internet Logs\xDB12A.tmp
2009-02-24 14:16 1,704,960 ----a-w c:\windows\Internet Logs\xDB12B.tmp
2009-02-24 13:55 92,672 ----a-w c:\windows\Internet Logs\xDB128.tmp
2009-02-24 13:55 1,695,232 ----a-w c:\windows\Internet Logs\xDB129.tmp
2009-02-24 13:54 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2009-02-23 17:53 144,384 ----a-w c:\windows\Internet Logs\xDB127.tmp
2009-02-23 17:28 139,776 ----a-w c:\windows\Internet Logs\xDB126.tmp
2009-02-23 15:31 382,464 ----a-w c:\windows\Internet Logs\xDB125.tmp
2009-02-23 15:28 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-02-23 13:22 --------- d-----w c:\program files\Spyware Doctor
2009-02-23 12:16 --------- d-----w c:\program files\Weather Watcher
2009-02-18 18:57 361,472 ----a-w c:\windows\Internet Logs\xDB123.tmp
2009-02-18 18:57 1,635,328 ----a-w c:\windows\Internet Logs\xDB124.tmp
2009-02-18 00:53 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-02-18 00:41 --------- d-----w c:\program files\SpywareBlaster
2009-02-11 15:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 15:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-02-09 23:07 --------- d-----w c:\program files\ewido anti-spyware 4.0
2009-02-09 20:55 37,350,605 ----a-w c:\windows\Internet Logs\tvDebug.zip
2009-02-09 20:53 2,783,232 ----a-w c:\windows\Internet Logs\xDB121.tmp
2009-02-09 20:53 1,632,256 ----a-w c:\windows\Internet Logs\xDB122.tmp
2009-01-12 01:52 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2009-01-12 01:52 124,464 -c--a-w c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-12 01:52 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-12 01:52 --------- d-----w c:\program files\Symantec
2002-05-19 23:29 7,712 ----a-w c:\program files\pixie.exe
2008-05-17 18:34 67,696 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2008-05-17 18:34 54,376 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2008-05-17 18:34 34,952 ----a-w c:\program files\mozilla firefox\components\myspell.dll
2008-05-17 18:35 46,720 ----a-w c:\program files\mozilla firefox\components\spellchk.dll
2008-05-17 18:35 172,144 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WeatherWatcher"="c:\program files\Weather Watcher\ww.exe" [2006-05-06 942080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\point32.exe" [2005-03-23 217088]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-11 53096]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"SW20"="c:\windows\system32\sw20.exe" [2005-06-29 212992]
"SW24"="c:\windows\system32\sw24.exe" [2005-07-04 69632]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2005-06-15 86016]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-07-09 919016]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"nwiz"="nwiz.exe" [2005-06-15 c:\windows\system32\nwiz.exe]

c:\documents and settings\Robin\Start Menu\Programs\Startup\
SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-08-29 360448]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"= ctwdm32.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
--a------ 2006-05-22 11:25 684032 c:\program files\Adaptec\Easy CD Creator 5\DirectCD\Directcd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2007-12-11 12:10 267048 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-12-11 10:56 286720 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=

R2 eq2soft;Service Eset;c:\windows\System32\svchost.exe -k netsvcs [2001-08-18 14336]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [2008-09-19 99376]
S3 DPCNET5U;Satellite USB Driver;c:\windows\system32\DRIVERS\dpcnet5u.sys --> c:\windows\system32\DRIVERS\dpcnet5u.sys [?]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\e:\ntglm7x.sys --> e:\NTGLM7X.sys [?]

--- Other Services/Drivers In Memory ---

*Deregistered* - mchInjDrv

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
eq2soft
.
Contents of the 'Scheduled Tasks' folder

2009-02-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]

2009-02-19 c:\windows\Tasks\Norton AntiVirus - Run Full System Scan - Robin.job
- c:\progra~1\NORTON~1\Navw32.exe [2007-05-23 11:13]
.
- - - - ORPHANS REMOVED - - - -

HKU-Default-Run-Spyware Doctor - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.rr.com/flash/index.cfm?rev=10246
uInternet Connection Wizard,ShellNext = iexplore
IE: &ieSpell Options - c:\program files\ieSpell\iespell.dll/SPELLOPTION.HTM
IE: &Lookup Meaning - c:\program files\ieSpell\iespell.dll/LOOKUPMEANING.HTM
IE: Check &Spelling - c:\program files\ieSpell\iespell.dll/SPELLCHECK.HTM
Trusted Zone: csx.com\sso
Trusted Zone: microsoft.com\download.windowsupdate
Trusted Zone: microsoft.com\update
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-25 14:50:51
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\mchInjDrv]
"ImagePath"="\??\c:\windows\TEMP\mc21.tmp"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{C925DBC2-2F83-42AD-B0CBB854A5BF695B}\{7C26F213-28FC-ED62-CBDE7EE0F1CEF59B}\{619A38BB-0D53-1157-F7C7CBB2EE20607F}*]
"WHRUBFTNUT3JMXQXKMKSXOBADA1"=hex:01,00,01,00,00,00,00,00,7d,86,67,30,10,5d,1c,
b8,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EA20B5D7-213B-BF6A-A687F1F5E27AC26F}\{EEE35091-0AEA-CF92-BEFE1061EF739928}\{47B248DC-A6E0-641B-BA973614FEEFC865}*]
"{3EE4C831-B7E0-4ed1-B9FC-EDC523C9612F}1"=hex:01,00,01,00,0c,00,00,00,34,9e,25,
30,d5,57,19,d5,e8,38,9f,b2,fe,4f,f0,15,46,8d,9b,6e,6e,b9,b1,50,71,7d,45,6d,\
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\CCSETMGR.EXE
c:\program files\Common Files\Symantec Shared\CCEVTMGR.EXE
c:\program files\Common Files\Symantec Shared\SNDSrvc.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Norton AntiVirus\IWP\NPFMNTOR.EXE
c:\program files\Spyware Doctor\sdhelp.exe
c:\windows\system32\wdfmgr.exe
c:\windows\system32\devldr32.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
.
**************************************************************************
.
Completion time: 2009-02-25 15:04:45 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-25 20:04:39

Pre-Run: 57,510,125,568 bytes free
Post-Run: 57,455,603,712 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

215 --- E O F --- 2008-01-15 16:29:52


Here is the HiJackThis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:07:24 PM, on 2/25/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Weather Watcher\ww.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Robin\Desktop\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm?rev=10246
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~3\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [WeatherWatcher] C:\Program Files\Weather Watcher\ww.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Lookup Meaning - res://C:\Program Files\ieSpell\iespell.dll/LOOKUPMEANING.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/as...trl/tgctlsi.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1191083870046
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8731 bytes

Thank you much...
AdvancedSetup
STEP 01
Download but do not yet run ComboFix
If you have a previous version of Combofix.exe, delete it and download a fresh copy.
Download it to your DESKTOP - it MUST run from the Desktop
download.bleepingcomputer.com/sUBs/ComboFix.exe
subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines
CODE
KILLALL::

Driver::
eq2soft
SetupNTGLM7X

File::
c:\windows\system32\u142542155.dll
c:\windows\system32\u14256254.dll
c:\windows\system32\atlsystem909568.exe
c:\windows\system32\atlsystem864764.exe
c:\windows\system32\atlsystem358662.exe
c:\windows\system32\atlsystem16549.exe
c:\windows\system32\u10247501.dll
c:\windows\system32\atlsystem4768.exe
c:\windows\system32\atlsystem382315.exe
c:\windows\system32\u102429657.dll
c:\windows\system32\atlsystem794274.exe
c:\windows\system32\atlsystem140282.exe
c:\windows\system32\u92412528.dll
c:\windows\system32\u92457830.dll
c:\windows\system32\atlsystem741755.exe
c:\windows\system32\atlsystem35670.exe
c:\windows\system32\atlsystem122909.exe
c:\windows\system32\atlsystem118204.exe
c:\windows\system32\u92421822.dll
c:\windows\system32\u92443721.dll
c:\windows\system32\u122392119.dll
c:\windows\system32\u122340619.dll
c:\windows\system32\u1223024.dll
c:\windows\system32\u122320318.dll
c:\windows\system32\u102390619.dll
c:\windows\system32\u72078146.dll
c:\windows\system32\u0204211.dll
c:\windows\system32\der210970.dll
e:\ntglm7x.sys


RegNull::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{C925DBC2-2F83-42AD-B0CBB854A5BF695B}\{7C26F213-28FC-ED62-CBDE7EE0F1CEF59B}\{619A38BB-0D53-1157-F7C7CBB2EE20607F}*]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EA20B5D7-213B-BF6A-A687F1F5E27AC26F}\{EEE35091-0AEA-CF92-BEFE1061EF739928}\{47B248DC-A6E0-641B-BA973614FEEFC865}*]
RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{C925DBC2-2F83-42AD-B0CBB854A5BF695B}\{7C26F213-28FC-ED62-CBDE7EE0F1CEF59B}\{619A38BB-0D53-1157-F7C7CBB2EE20607F}*]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EA20B5D7-213B-BF6A-A687F1F5E27AC26F}\{EEE35091-0AEA-CF92-BEFE1061EF739928}\{47B248DC-A6E0-641B-BA973614FEEFC865}*]
RegNull::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{C925DBC2-2F83-42AD-B0CBB854A5BF695B}\{7C26F213-28FC-ED62-CBDE7EE0F1CEF59B}\{619A38BB-0D53-1157-F7C7CBB2EE20607F}*]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{EA20B5D7-213B-BF6A-A687F1F5E27AC26F}\{EEE35091-0AEA-CF92-BEFE1061EF739928}\{47B248DC-A6E0-641B-BA973614FEEFC865}*]


Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

  • Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  • Disconnect from the Internet.
  • Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  • A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  • It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
    When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 02
    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup216.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts


STEP 03
Update and Scan with Malwarebytes' Anti-Malware
  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update
  • When the update is complete, select the Scanner tab
  • Select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile
The post back NEW MBAM and HJT logs in that order please.
Robin50
Thanks for trying to help, but I think I'm going to have to scratch this and do a clean install of XP.

Quite sometime after my last post, my anti-virus came up and stated that a trojan was trying to install, but had been prevented from installing. The files were infostealer.Gampass, Backdoor.Trojan, and Downloader. All of which are the same files I was trying to get rid of.
Of course, I clicked OK and started to make my journey back to here.
It did a scan and said I needed to reboot to complete the process.
I didn't reboot at that time, for I knew we were trying to to do the same thing, and after just a short time, it again warned that a trojan was trying to install.
I clicked OK, it scanned and this time, I let it reboot.
Now, my desktop comes up, but only the wallpaper. No icons or taskbar.

I just am at wits end and feel like it would be better to start over with a "new" system.
Sorry I took up valuable time for you, and again I thank you for your help to me.
AdvancedSetup
Well it's up to you as only you can make that decision. I'll go ahead and close the post then and if you want me to re-open it please send me a PM


Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
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