Help - Search - Members - Calendar
Full Version: Am I still infected?
Malwarebytes Forum > Computer Help > Malware Removal - HijackThis Logs
DavidC
Hi,

I have been plagued by malware for the last 2 days. The first I knew of it was when my computer restarted itself for no apparent reason while I was browsing the web. This made me nervous so I ran scans with both Malwarebytes Anti-Malware and SuperAntiSpyware and between them they found a whole bunch of nasty stuff including multiple pieces of Vundo Variant adware and something called spyware.banker. I also did a scan with Avira AntiVir that found something called tr.trash/gen trojan. I thought I had managed to get rid of all the malware on my machine but as soon as I fired up Internet Explorer it all came flooding back. In desperation I tried using System Restore to reset my computer to the way it was a week ago but I am not entirely sure if the operation completed successfully as the System Restore menu is now unavailable to me - I just get a blank window. I have run further scans using both MBAM and SAS and they have both come up clean but my computer still seems to be running much more slowly than it should and I am unable to access certain websites such as my bank and email account. Also Java seems to have disappeared from my computer for some reason and it refuses to let me download a new version. I am hoping that one of you kind people will be able to take a look at my logs and tell me whether I still have a virus lurking on my machine somewhere or whether I have simply managed to screw up my computer through my own efforts at dealing with the problem.

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.34
Database version: 1815
Windows 5.1.2600 Service Pack 3

08/03/2009 23:33:09
mbam-log-2009-03-08 (23-33-09).txt

Scan type: Quick Scan
Objects scanned: 74162
Time elapsed: 1 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





Here is the HiJack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:35:31, on 08/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\windows\system32\rundll32.exe
c:\windows\rthdcpl.exe
c:\program files\cyberlink\powerdvd\pdvdserv.exe
c:\windows\system32\sysmonitor.exe
c:\acer\empowering technology\erecovery\eragent.exe
c:\acer\lanscope agent\awtray.exe
c:\acer\empowering technology\elock\monitor\lockmon.exe
c:\acer\empowering technology\edatasecurity\edsloader.exe
c:\program files\o2\bin\sprtcmd.exe
c:\program files\itunes\ituneshelper.exe
c:\program files\java\jre6\bin\jusched.exe
c:\program files\avira\antivir personaledition classic\avgnt.exe
c:\program files\google\googletoolbarnotifier\googletoolbarnotifier.exe
c:\windows\system32\spool\drivers\w32x86\3\e_fatieje.exe
c:\windows\system32\ctfmon.exe
c:\program files\blazevideo\blazedtv 2.5a\mediadetector.exe
c:\program files\superantispyware\superantispyware.exe
c:\acer\empowering technology\acer.empowering.framework.launcher.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
c:\program files\openoffice.org 3\program\soffice.exe
c:\program files\openoffice.org 3\program\soffice.bin
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\LANScope Agent\awServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Acer\LANScope Agent\LockKM.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\internet explorer\iexplore.exe
c:\program files\trend micro\hijackthis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/?fr=fptb-acer
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/def...://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll (file missing)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [installnet.exe] "C:\Acer\LANScope Agent\Installnet.exe" "C:\Acer\LANScope Agent\
O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S77.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [zogowojala] Rundll32.exe "C:\WINDOWS\system32\pokarisu.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [zogowojala] Rundll32.exe "C:\WINDOWS\system32\pokarisu.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DisplayLink Service (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - Unknown owner - C:\Program Files\McAfee\MSK\MskSrver.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

--
End of file - 13604 bytes



I would greatly appreciate any help you can give me.
AdvancedSetup
Yes you still appear to have something.


STEP 01
With all other applications closed (Taskbar empty), open HijackThis again
and run Do a system scan only and place a check mark on the following items.
  • O4 - HKUS\S-1-5-19\..\Run: [zogowojala] Rundll32.exe "C:\WINDOWS\system32\pokarisu.dll",s (User 'LOCAL SERVICE')
  • O4 - HKUS\S-1-5-20\..\Run: [zogowojala] Rundll32.exe "C:\WINDOWS\system32\pokarisu.dll",s (User 'NETWORK SERVICE')
    Then Quit All Browsers including the one you're reading this in now.
    Then click on Fix checked and then quit HJT


STEP 02
Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.
  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

STEP 03
Download DDS and save it to your desktop
http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr to run the tool.
When done, the DDS.txt will open.
Click Yes at the next prompt for Optional Scan.
    When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt


STEP 04
    Please create a BOOTLOG
  • Restart the computer and press F8 when Windows start booting. This will bring up the startup options.
  • Select "Enable Boot Logging" option and press enter.
  • Windows prompts you to select a Windows Installation (even if there is only one windows installation)
  • This boots windows normally and creates a boot log named ntbtlog.txt and saves it to C:\Windows

    If you're already running inside Windows you can enable it the following way.
  • Click on START - RUN and type in MSCONFIG go to the BOOT.INI tab and place a check mark by /BOOTLOG
  • Click on OK and you will be prompted to RESTART Windows. Please do restart now.
  • After Windows restarts open the file C:\Windows\ntbtlog.txt with Notepad
  • From the Edit menu choose Select All then Edit, COPY and post that back on your next reply.
  • Note: Vista users can type in the Search and it will show on the menu, then Right click and choose Run as Adminsitrator
  • The tab is called BOOT on Vista. Then choose Boot log
  • Note if the C:\Windows\ntbtlog.txt file is more than about 3KB in size then delete it and restart the computer and upload that new one.
DavidC
Hi again,

Thanks for your reply. I followed your instructions and I am now able to access websites normally. Here are the logs you asked for.

ComboFix:

ComboFix 09-03-06.02 - David 2009-03-09 16:46:14.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1791.1362 [GMT 0:00]
Running from: c:\documents and settings\david\desktop\combofix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\cks
c:\windows\system32\cks\david@ad.yieldmanager[1].txt
c:\windows\system32\cks\david@ad.yieldmanager[2].txt
c:\windows\system32\cks\david@apmebf[1].txt
c:\windows\system32\cks\david@atdmt[1].txt
c:\windows\system32\cks\david@atdmt[2].txt
c:\windows\system32\cks\david@avgtechnologies.112.2o7[1].txt
c:\windows\system32\cks\david@doubleclick[1].txt
c:\windows\system32\cks\david@doubleclick[2].txt
c:\windows\system32\cks\david@trinitymirror.112.2o7[1].txt
c:\windows\system32\dtw5d
c:\windows\system32\dtw5d\avnotify_UAs001.dat
c:\windows\system32\dtw5d\DisplayLinkUpdater_UAs001.dat
c:\windows\system32\dtw5d\Explorer_UAs003.dat
c:\windows\system32\dtw5d\jre-6u12-windows-i586-p-iftw[1]_UAs001.dat
c:\windows\system32\dtw5d\jre-6u12-windows-i586-p-iftw[1]_UAs002.dat
c:\windows\system32\dtw5d\jusched_UAs001.dat
c:\windows\system32\dtw5d\netbanke_2009.03.08.041505_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.041505_david@atdmt[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.055948_david@ad.yieldmanager[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.055948_david@atdmt[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.060028_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.064313_david@atdmt[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.065126_david@ad.yieldmanager[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.065126_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.065731_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.065851_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.071036_david@atdmt[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.074941_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.075241_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.092559_david@atdmt[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.094854_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.102109_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.08.114314_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.010316_david@doubleclick[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.015451_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.015451_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.034152_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.034152_david@doubleclick[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.035613_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044623_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044623_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044623_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044628_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044628_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044628_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044633_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044633_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044633_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044638_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044638_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044638_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044643_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044643_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044643_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044648_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044648_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044648_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044653_david@ad.yieldmanager[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044653_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.044653_david@doubleclick[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.123126_david@ad.yieldmanager[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.123126_david@atdmt[1].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.125101_david@atdmt[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.125319_david@doubleclick[2].txt
c:\windows\system32\dtw5d\netbanke_2009.03.09.125414_david@doubleclick[1].txt
c:\windows\system32\dtw5d\update_UAs001.dat
c:\windows\system32\korlg.ini
c:\windows\system32\ldshyr.old
c:\windows\system32\nwklr.ini
c:\windows\system32\nwpp.ini
c:\windows\system32\nwwlnt.ini
c:\windows\system32\powrprof(2).dll
c:\windows\system32\ppdnp.ini
c:\windows\system32\pporlg.ini
c:\windows\system32\srvblck.tmp
c:\windows\system32\UAs
c:\windows\system32\UAs\avnotify_UAs001.dat
c:\windows\system32\UAs\bcont_nm_UAs001.dat
c:\windows\system32\UAs\DisplayLinkUpdater_UAs001.dat
c:\windows\system32\UAs\Explorer_UAs001.dat
c:\windows\system32\UAs\Explorer_UAs002.dat
c:\windows\system32\UAs\Explorer_UAs003.dat
c:\windows\system32\UAs\GoogleToolbarManager_0531C63A913CC9D1_UAs001.dat
c:\windows\system32\UAs\googletoolbarnotifier_UAs001.dat
c:\windows\system32\UAs\googletoolbarnotifier_UAs002.dat
c:\windows\system32\UAs\GoogleUpdater_UAs001.dat
c:\windows\system32\UAs\gtbF.tmp_UAs001.dat
c:\windows\system32\UAs\iexplore_UAs001.dat
c:\windows\system32\UAs\iexplore_UAs002.dat
c:\windows\system32\UAs\iexplore_UAs003.dat
c:\windows\system32\UAs\iexplore_UAs004.dat
c:\windows\system32\UAs\iexplore_UAs005.dat
c:\windows\system32\UAs\jre-6u12-windows-i586-p-iftw[1]_UAs001.dat
c:\windows\system32\UAs\jre-6u12-windows-i586-p-iftw[1]_UAs002.dat
c:\windows\system32\UAs\jusched_UAs001.dat
c:\windows\system32\UAs\mbam_UAs001.dat
c:\windows\system32\UAs\mbam_UAs002.dat
c:\windows\system32\UAs\sprtcmd_UAs001.dat
c:\windows\system32\UAs\sprtsvc_UAs001.dat
c:\windows\system32\UAs\ssupdate_UAs001.dat
c:\windows\system32\UAs\superantispyware_UAs001.dat
c:\windows\system32\UAs\superantispyware_UAs002.dat
c:\windows\system32\UAs\svchost_UAs001.dat
c:\windows\system32\UAs\update_UAs001.dat
c:\windows\system32\UAs\WgaTray_UAs001.dat
c:\windows\system32\windmlp.ini
c:\windows\system32\wininet(2).dll
c:\windows\system32\worlg.ini

Infected copy of c:\windows\system32\powrprof.dll was found and disinfected
Restored copy from - c:\windows\$NtServicePackUninstall$\powrprof.dll


Infected copy of c:\windows\system32\wininet.dll was found and disinfected
Restored copy from - c:\windows\$NtUninstallKB867282$\wininet.dll


Infected copy of c:\windows\system32\kernel32.dll was found and disinfected
Restored copy from - c:\windows\$NtUninstallKB935839$\kernel32.dll


.
((((((((((((((((((((((((( Files Created from 2009-02-09 to 2009-03-09 )))))))))))))))))))))))))))))))
.

2009-03-08 21:42 . 2009-03-08 21:42 <DIR> d-------- c:\program files\Trend Micro
2009-03-08 20:33 . 2009-03-08 20:33 <DIR> d-------- c:\program files\Avira
2009-03-08 20:33 . 2009-03-08 20:33 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avira
2009-03-08 18:50 . 2008-07-19 05:09 1,811,656 --a------ c:\windows\system32\wuaueng.dll
2009-03-08 18:50 . 2008-07-19 05:09 563,912 --a------ c:\windows\system32\wuapi.dll
2009-03-08 18:50 . 2008-07-19 05:09 325,832 --a------ c:\windows\system32\wucltui.dll
2009-03-08 18:50 . 2008-07-19 05:09 215,752 --a------ c:\windows\system32\wuaucpl.cpl
2009-03-08 18:50 . 2008-07-19 05:09 205,000 --a------ c:\windows\system32\wuweb.dll
2009-03-08 18:50 . 2008-07-19 05:10 94,920 --a------ c:\windows\system32\cdm.dll
2009-03-08 18:50 . 2008-07-19 05:10 53,448 --a------ c:\windows\system32\wuauclt.exe
2009-03-08 18:50 . 2008-10-16 14:09 43,544 --a------ c:\windows\system32\wups2.dll
2009-03-08 18:50 . 2008-10-16 14:08 34,328 --a------ c:\windows\system32\wups.dll
2009-03-08 18:50 . 2008-10-16 14:08 34,328 --a--c--- c:\windows\system32\dllcache\wups.dll
2009-03-08 00:52 . 2009-03-09 15:41 293 --a------ c:\windows\system32\urhtps.dat
2009-03-07 21:35 . 2009-03-08 00:42 <DIR> d-------- c:\windows\system32\cock
2009-03-07 21:35 . 2009-03-07 21:35 112 --a------ c:\windows\system32\srvblck2.tmp
2009-03-06 23:47 . 2009-03-07 21:37 <DIR> d-------- C:\$AVG8.VAULT$
2009-03-06 23:29 . 2009-03-07 21:37 <DIR> d-------- c:\windows\system32\drivers\Avg(2)
2009-03-06 23:29 . 2009-03-06 23:29 <DIR> d-------- c:\program files\AVG
2009-03-06 23:29 . 2009-03-08 16:51 <DIR> d-------- c:\documents and settings\David\Application Data\AVGTOOLBAR
2009-03-06 23:29 . 2009-03-06 23:29 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8
2009-03-06 23:29 . 2009-03-06 23:29 10,520 --a------ c:\windows\system32\avgrsstx(2).dll
2009-03-06 15:20 . 2009-03-06 15:20 <DIR> d-------- c:\program files\JRE
2009-03-03 18:45 . 2008-04-14 00:12 221,184 --a------ c:\windows\system32\wmpns.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-08 17:00 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-03-06 23:24 --------- d-----w c:\program files\Google
2009-03-06 15:20 --------- d-----w c:\program files\OpenOffice.org 3
2009-03-06 11:06 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2009-03-04 18:17 --------- d-----w c:\program files\epson
2009-02-27 22:12 --------- d-----w c:\documents and settings\David\Application Data\Apple Computer
2009-02-25 15:45 --------- d-----w c:\program files\SUPERAntiSpyware
2009-02-23 23:19 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-02-11 10:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-01-20 11:24 --------- d-----w c:\program files\Kensington Display Adapter
2009-01-20 11:24 --------- d-----w c:\program files\DisplayLink Core Software
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-10-19 39408]
"EPSON BX300F Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE" [2008-01-22 188928]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"BlazeServoTool"="c:\program files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe" [2007-12-01 282624]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-02-25 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-11-28 8491008]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-11-28 81920]
"AzMixerSel"="c:\program files\Realtek\Audio\InstallShield\AzMixerSel.exe" [2006-07-17 53248]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-01-09 68640]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"Acer Empowering Technology Monitor"="c:\windows\system32\SysMonitor.exe" [2008-01-03 49152]
"eLockMonitor"="c:\acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe" [2006-03-31 16384]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"AdminWorks Tray"="c:\acer\LANScope Agent\awtray.exe" [2007-05-22 1459992]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-09-29 342528]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2007-07-11 421888]
"O2"="c:\program files\O2\bin\sprtcmd.exe" [2008-03-29 198184]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"QuickTime Task"="c:\program files\quicktime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-06 148888]
"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497]
"nwiz"="nwiz.exe" [2007-11-28 c:\windows\system32\nwiz.exe]
"RTHDCPL"="RTHDCPL.EXE" [2008-01-29 c:\windows\RTHDCPL.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\David\Start Menu\Programs\Startup\
OpenOffice.org 3.0.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2008-12-15 384000]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acer Empowering Technology.lnk - c:\acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe [2008-01-03 45056]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-31 17:37 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe"=
"c:\\Program Files\\O2\\bin\\wificfg.exe"=
"c:\\Program Files\\O2\\agent\\bin\\bcont.exe"=
"c:\\Program Files\\Common Files\\SupportSoft\\bin\\ssrc.exe"=
"c:\\Program Files\\O2\\agent\\bin\\bcont_nm.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\DisplayLink Core Software\\DisplayLinkManager.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9999:UDP"= 9999:UDP:LANScope UDP Port
"2804:TCP"= 2804:TCP:LANScope TCP Port

R1 OsaFsLoc;OsaFsLoc;c:\windows\system32\drivers\OsaFsLoc.sys [2007-08-25 26768]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2008-11-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2008-11-17 55024]
R2 DisplayLinkService;DisplayLink Service;c:\program files\DisplayLink Core Software\DisplayLinkService.exe [2008-12-18 447848]
R2 eLock2BurnerLockDriver;eLock2BurnerLockDriver;c:\windows\system32\eLock2BurnerLockDriver.sys [2006-06-09 17664]
R2 eLock2FSCTLDriver;eLock2FSCTLDriver;c:\windows\system32\eLock2FSCTLDriver.sys [2006-06-07 90112]
R2 LockServ;LockServ;c:\acer\Empowering Technology\eLock\LockServ.exe -p --> c:\acer\Empowering Technology\eLock\LockServ.exe -p [?]
R2 netlimiter;netlimiter;c:\windows\system32\drivers\NetLimiter.sys [2006-10-03 18072]
R2 netlock;netlock;c:\windows\system32\drivers\NetLock.sys [2007-05-30 14616]
R2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2007-06-13 15640]
R2 osanbm;osanbm;c:\windows\system32\drivers\osanbm.sys [2006-11-09 10944]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2);c:\program files\O2\bin\sprtsvc.exe [2007-06-07 202280]
R3 DisplayLinkGA;DisplayLinkGA;c:\windows\system32\drivers\DisplayLinkGAport.sys [2008-12-18 20736]
R3 DisplayLinkmirror;DisplayLinkmirror;c:\windows\system32\drivers\DisplayLinkmirrorport.sys [2008-12-18 18944]
R3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\drivers\DisplayLinkUsbPort.sys [2009-01-20 20992]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-11-17 7408]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" --> c:\program files\McAfee\SiteAdvisor\McSACore.exe [?]
S2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2006-04-14 28933976]
S3 Acer ODDSpeedControl;Acer ODDSpeedControl;c:\acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe [2008-09-20 81920]
.
Contents of the 'Scheduled Tasks' folder

2009-02-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-installnet.exe - c:\acer\LANScope Agent\Installnet.exe
HKLM-Run-mcagent_exe - c:\program files\McAfee.com\Agent\mcagent.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://uk.yahoo.com/?fr=fptb-acer
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://en.uk.acer.yahoo.com
uInternet Connection Wizard,ShellNext = hxxp://en.uk.acer.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-09 16:48:50
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(716)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\program files\DisplayLink Core Software\DisplayLinkManager.exe
c:\windows\system32\rundll32.exe
c:\acer\Empowering Technology\ePerformance\MemCheck.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\acer\Empowering Technology\eLock\Monitor\LockMon.exe
c:\acer\LANScope Agent\awServ.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
c:\program files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
c:\program files\DisplayLink Core Software\DisplayLinkUI.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\documents and settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
c:\documents and settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\acer\Empowering Technology\eLock\LockServ.exe
c:\acer\LANScope Agent\lockkm.exe
c:\windows\system32\nvsvc32.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\windows\system32\wbem\wmiapsrv.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-03-09 16:50:26 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-09 16:50:23

Pre-Run: 135,583,809,536 bytes free
Post-Run: 135,805,173,760 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

327 --- E O F --- 2008-11-12 10:32:55



Hijack This:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:06:22, on 09/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Acer\LANScope Agent\awtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eLock\Monitor\LockMon.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\LANScope Agent\awServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\Acer\LANScope Agent\LockKM.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/?fr=fptb-acer
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll (file missing)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S77.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DisplayLink Service (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - Unknown owner - C:\Program Files\McAfee\MSK\MskSrver.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

--
End of file - 13314 bytes


DDS:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:06:22, on 09/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Acer\LANScope Agent\awtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eLock\Monitor\LockMon.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\LANScope Agent\awServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\Acer\LANScope Agent\LockKM.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/?fr=fptb-acer
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll (file missing)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S77.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DisplayLink Service (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - Unknown owner - C:\Program Files\McAfee\MSK\MskSrver.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe


--
End of file - 13314 bytes


Boot Log:

Service Pack 3 3 9 2009 17:26:21.359
Loaded driver \WINDOWS\system32\ntkrnlpa.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver ACPI.sys
Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver pciide.sys
Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver PartMgr.sys
Loaded driver UBHelper.sys
Loaded driver VolSnap.sys
Loaded driver atapi.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Loaded driver fltmgr.sys
Loaded driver sr.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\nvsmu.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\system32\DRIVERS\NTIDrvr.sys
Loaded driver \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
Loaded driver \SystemRoot\system32\DRIVERS\nvnetbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\nv4_mini.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\DisplayLinkGAport.sys
Loaded driver \SystemRoot\system32\DRIVERS\DisplayLinkmirrorport.sys
Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\system32\DRIVERS\psched.sys
Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\update.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\system32\DRIVERS\NVENETFD.sys
Loaded driver \SystemRoot\system32\drivers\RtkHDAud.sys
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Did not load driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys
Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys
Did not load driver \SystemRoot\System32\Drivers\Mpfp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ssmdrv.sys
Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys
Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\OsaFsLoc.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Did not load driver \SystemRoot\system32\drivers\mfehidk.sys
Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \SystemRoot\system32\DRIVERS\avipbb.sys
Loaded driver \??\C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgio.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\DRIVERS\DisplayLinkUsbPort.sys
Loaded driver \SystemRoot\System32\Drivers\AF15BDA.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbscan.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbprint.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys
Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\system32\drivers\splitter.sys
Loaded driver \SystemRoot\system32\drivers\aec.sys
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\int15.sys
Loaded driver \SystemRoot\system32\DRIVERS\srv.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\netlimiter.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\netlock.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\osaio.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\osanbm.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\tvicport.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\zntport.sys
Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\System32\Drivers\HTTP.sys
Loaded driver \??\C:\WINDOWS\system32\Drivers\psdfilter.sys
Loaded driver \??\C:\WINDOWS\system32\eLock2FSCTLDriver.sys
Loaded driver \??\C:\WINDOWS\system32\Drivers\psdvdisk.sys
Loaded driver \??\C:\WINDOWS\system32\eLock2BurnerLockDriver.sys
Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS
Loaded driver \SystemRoot\system32\drivers\kmixer.sys




I have also included the Attach.txt as a zip file as directed.

Thanks again for all your help.
AdvancedSetup
STEP 01
Download but do not yet run ComboFix
If you have a previous version of Combofix.exe, delete it and download a fresh copy.
Download it to your DESKTOP - it MUST run from the Desktop
download.bleepingcomputer.com/sUBs/ComboFix.exe
subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines
CODE
KILLALL::

DirLook::
c:\windows\system32\cock
c:\program files\Kensington Display Adapter
c:\program files\DisplayLink Core Software


File::
c:\windows\system32\srvblck2.tmp
c:\windows\system32\urhtps.dat
c:\windows\system32\avgrsstx(2).dll
c:\windows\system32\wmpns.dll

Registry::
[HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
"ProxyOverride"=""


Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

  • Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  • Disconnect from the Internet.
  • Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  • A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  • It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
    When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 02
Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA
Java™ 6 Update 11
Java™ 6 Update 7


Then run this tool to help cleanup any left over Java
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please download JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer (or other web browser) before continuing!***
  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply

    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java


STEP 03
Update and Scan with Malwarebytes' Anti-Malware
  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update
  • When the update is complete, select the Scanner tab
  • Select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.
DavidC
Hello again,

I followed your instructions precisely and was able to remove Java 6 Update 7 but I cannot remove Java 6 Update 11.

I just get get a message saying "Cannot delete jqs.exe: Access is denied".

Here are the logs you asked for.

Combofix:

ComboFix 09-03-06.02 - David 2009-03-10 12:38:17.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1791.1329 [GMT 0:00]
Running from: c:\documents and settings\David\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\David\Desktop\CFScript.txt
* Created a new restore point

FILE ::
c:\windows\system32\avgrsstx(2).dll
c:\windows\system32\srvblck2.tmp
c:\windows\system32\urhtps.dat
c:\windows\system32\wmpns.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\avgrsstx(2).dll
c:\windows\system32\srvblck2.tmp
c:\windows\system32\urhtps.dat
c:\windows\system32\wmpns.dll

.
((((((((((((((((((((((((( Files Created from 2009-02-10 to 2009-03-10 )))))))))))))))))))))))))))))))
.

2009-03-09 17:51 . 2009-03-09 17:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\WinZip
2009-03-08 21:42 . 2009-03-08 21:42 <DIR> d-------- c:\program files\Trend Micro
2009-03-08 20:33 . 2009-03-08 20:33 <DIR> d-------- c:\program files\Avira
2009-03-08 20:33 . 2009-03-08 20:33 <DIR> d-------- c:\documents and settings\All Users\Application Data\Avira
2009-03-07 21:35 . 2009-03-08 00:42 <DIR> d-------- c:\windows\system32\cock
2009-03-06 23:47 . 2009-03-07 21:37 <DIR> d-------- C:\$AVG8.VAULT$
2009-03-06 23:29 . 2009-03-07 21:37 <DIR> d-------- c:\windows\system32\drivers\Avg(2)
2009-03-06 23:29 . 2009-03-06 23:29 <DIR> d-------- c:\program files\AVG
2009-03-06 23:29 . 2009-03-08 16:51 <DIR> d-------- c:\documents and settings\David\Application Data\AVGTOOLBAR
2009-03-06 23:29 . 2009-03-06 23:29 <DIR> d-------- c:\documents and settings\All Users\Application Data\avg8
2009-03-06 15:20 . 2009-03-06 15:20 <DIR> d-------- c:\program files\JRE

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-09 18:00 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-03-06 23:24 --------- d-----w c:\program files\Google
2009-03-06 15:20 --------- d-----w c:\program files\OpenOffice.org 3
2009-03-06 11:06 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2009-03-04 18:17 --------- d-----w c:\program files\epson
2009-02-27 22:12 --------- d-----w c:\documents and settings\David\Application Data\Apple Computer
2009-02-25 15:45 --------- d-----w c:\program files\SUPERAntiSpyware
2009-02-23 23:19 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-02-11 10:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-01-20 11:24 --------- d-----w c:\program files\Kensington Display Adapter
2009-01-20 11:24 --------- d-----w c:\program files\DisplayLink Core Software
.

(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.

---- Directory of c:\program files\DisplayLink Core Software ----

2009-03-10 12:38 93819 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkService.log
2009-03-10 12:30 69329 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkManager.log
2009-03-10 12:28 96158 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkKensingtonSupport.log
2009-03-10 12:28 7213 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkKensingtonSupportAddOnApi.log
2009-03-10 12:28 57764 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkUI.log
2009-03-10 12:28 28694 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkUIAddOnApi.log
2009-03-10 12:28 0 --a------ c:\program files\DisplayLink Core Software\Debug\noName_noID.edid
2009-03-10 11:41 102475 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkManager.old.log
2009-03-10 11:41 102447 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkKensingtonSupportAddOnApi.old.log
2009-03-09 12:28 102456 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkUIAddOnApi.old.log
2009-03-08 16:10 102565 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkService.old.log
2009-03-02 11:32 102536 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkUI.old.log
2009-01-20 11:24 308 --a------ c:\program files\DisplayLink Core Software\Debug\MsiExec.log
2009-01-20 11:24 152 --a------ c:\program files\DisplayLink Core Software\Debug\Setup.log
2009-01-20 11:23 292 --a------ c:\program files\DisplayLink Core Software\Debug\fi_11867.log
2009-01-20 11:23 16696 --a------ c:\program files\DisplayLink Core Software\Debug\AddOnApi.log
2009-01-17 08:58 103097 --a------ c:\program files\DisplayLink Core Software\Debug\AddOnApi.old.log
2009-01-03 02:40 102422 --a------ c:\program files\DisplayLink Core Software\Debug\DisplayLinkKensingtonSupport.old.log
2008-12-18 16:27 9945 --a------ c:\program files\DisplayLink Core Software\MirrorDriver\DisplayLinkmirror.cat
2008-12-18 16:27 9911 --a------ c:\program files\DisplayLink Core Software\AdapterDriver\DisplayLinkga.cat
2008-12-18 16:27 836968 --a------ c:\program files\DisplayLink Core Software\AddOnApi.dll
2008-12-18 16:27 698728 --a------ c:\program files\DisplayLink Core Software\DisplayLinkDisplayAgent64.exe
2008-12-18 16:27 492904 --a------ c:\program files\DisplayLink Core Software\DisplayLinkUI.exe
2008-12-18 16:27 46258 --a------ c:\program files\DisplayLink Core Software\USBDriver\usbdriver_license.txt
2008-12-18 16:27 462184 --a------ c:\program files\DisplayLink Core Software\DLDisplayAgentHelper64.dll
2008-12-18 16:27 447848 --a------ c:\program files\DisplayLink Core Software\DisplayLinkService.exe
2008-12-18 16:27 43880 --a------ c:\program files\DisplayLink Core Software\DisplayLinkusb.dll
2008-12-18 16:27 427368 --a------ c:\program files\DisplayLink Core Software\DisplayLinkDisplayAgent32.exe
2008-12-18 16:27 41472 --a------ c:\program files\DisplayLink Core Software\AdapterDriver\DisplayLinkGADisp64.dll
2008-12-18 16:27 385024 --a------ c:\program files\DisplayLink Core Software\USBDriver\DisplayLinkUsbCo64.dll
2008-12-18 16:27 3478 --a------ c:\program files\DisplayLink Core Software\MirrorDriver\DisplayLinkMirror.inf
2008-12-18 16:27 345448 --a------ c:\program files\DisplayLink Core Software\DLDisplayAgentHelper32.dll
2008-12-18 16:27 333160 --a------ c:\program files\DisplayLink Core Software\InstallerApi.dll
2008-12-18 16:27 31232 --a------ c:\program files\DisplayLink Core Software\AdapterDriver\DisplayLinkgadisp.dll
2008-12-18 16:27 299008 --a------ c:\program files\DisplayLink Core Software\USBDriver\DisplayLinkusbco2.dll
2008-12-18 16:27 25088 --a------ c:\program files\DisplayLink Core Software\MirrorDriver\DisplayLinkMirrorDisp64.dll
2008-12-18 16:27 24576 --a------ c:\program files\DisplayLink Core Software\AdapterDriver\DisplayLinkGAPort64.sys
2008-12-18 16:27 2440 --a------ c:\program files\DisplayLink Core Software\AdapterDriver\DisplayLinkGA.inf
2008-12-18 16:27 20992 --a------ c:\program files\DisplayLink Core Software\USBDriver\DisplayLinkusbport.sys
2008-12-18 16:27 20992 --a------ c:\program files\DisplayLink Core Software\MirrorDriver\DisplayLinkMirrorPort64.sys
2008-12-18 16:27 20736 --a------ c:\program files\DisplayLink Core Software\AdapterDriver\DisplayLinkgaport.sys
2008-12-18 16:27 198591 --a------ c:\program files\DisplayLink Core Software\USBDriver\DisplayLinkusb.inf
2008-12-18 16:27 18944 --a------ c:\program files\DisplayLink Core Software\MirrorDriver\DisplayLinkmirrorport.sys
2008-12-18 16:27 16896 --a------ c:\program files\DisplayLink Core Software\USBDriver\DisplayLinkUsbPort64.sys
2008-12-18 16:27 16512 --a------ c:\program files\DisplayLink Core Software\MirrorDriver\DisplayLinkmirrordisp.dll
2008-12-18 16:27 129513 --a------ c:\program files\DisplayLink Core Software\USBDriver\DisplayLinkUsb.cat
2008-12-18 16:26 568871 --a------ c:\program files\DisplayLink Core Software\firmware_ocelot_all.ncf
2008-12-18 16:26 568867 --a------ c:\program files\DisplayLink Core Software\firmware_elpida_all.ncf
2008-12-18 16:26 4707688 --a------ c:\program files\DisplayLink Core Software\DisplayLinkManager.exe
2008-12-18 16:26 339761 --a------ c:\program files\DisplayLink Core Software\firmware_serval_all.ncf
2008-12-18 16:26 339759 --a------ c:\program files\DisplayLink Core Software\firmware_serval_v2_all.ncf
2008-12-18 16:26 339759 --a------ c:\program files\DisplayLink Core Software\firmware_lynx_all.ncf
2008-12-18 16:26 339757 --a------ c:\program files\DisplayLink Core Software\firmware_serval_v3_all.ncf
2008-12-18 16:26 15680 --a------ c:\program files\DisplayLink Core Software\End User Licence Agreement_EN.rtf
2008-10-31 11:18 142 --a------ c:\program files\DisplayLink Core Software\Debug\MSI81.log
2008-10-31 11:18 142 --a------ c:\program files\DisplayLink Core Software\Debug\MSI80.log
2008-10-31 11:16 0 --a------ c:\program files\DisplayLink Core Software\Debug\noName_IIB0000-2236.140.00000000.edid

---- Directory of c:\program files\Kensington Display Adapter ----

2009-01-20 11:24 380 --a------ c:\program files\Kensington Display Adapter\DisplayLinkUpdater.ini
2009-01-20 11:23 13350248 --a------ c:\program files\Kensington Display Adapter\updates\4.6.16208.0\Setup.exe
2009-01-20 11:21 343 --a------ c:\program files\Kensington Display Adapter\updates\updates.aiu
2008-12-29 02:39 2364 --a------ c:\program files\Kensington Display Adapter\AddOnApi.log
2008-12-18 17:17 759616 --a------ c:\program files\Kensington Display Adapter\DisplayLinkUpdater.exe
2008-12-18 17:17 349544 --a------ c:\program files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
2008-12-18 17:17 12014 --a------ c:\program files\Kensington Display Adapter\End User Licence Agreement_EN.rtf
2008-10-31 11:18 8217960 --a------ c:\program files\Kensington Display Adapter\updates\4.4.11867.0\Setup.exe

---- Directory of c:\windows\system32\cock ----

2009-03-08 16:15 95 --a------ c:\windows\system32\cock\david@atdmt[1].txt
2009-03-08 16:15 318 --a------ c:\windows\system32\cock\david@ad.yieldmanager[2].txt
2009-03-08 13:41 180 --a------ c:\windows\system32\cock\david@tribalfusion[1].txt
2009-03-08 13:41 178 --a------ c:\windows\system32\cock\david@tribalfusion[2].txt
2009-03-08 13:41 115 --a------ c:\windows\system32\cock\david@doubleclick[2].txt
2009-03-08 13:38 208 --a------ c:\windows\system32\cock\david@doubleclick[1].txt
2009-03-08 13:35 94 --a------ c:\windows\system32\cock\david@atdmt[2].txt
2009-03-08 13:35 320 --a------ c:\windows\system32\cock\david@ad.yieldmanager[1].txt
2009-03-08 01:08 91 --a------ c:\windows\system32\cock\david@apmebf[1].txt
2009-03-08 01:08 394 --a------ c:\windows\system32\cock\david@fastclick[1].txt
2009-03-08 00:42 370 --a------ c:\windows\system32\cock\david@advertising[2].txt
2009-03-07 23:17 2308 --a------ c:\windows\system32\cock\david@revsci[1].txt
2009-03-07 22:47 501 --a------ c:\windows\system32\cock\david@adbrite[2].txt
2009-03-07 22:44 68 --a------ c:\windows\system32\cock\david@c7.zedo[1].txt
2009-03-07 22:44 2008 --a------ c:\windows\system32\cock\david@revsci[2].txt
2009-03-07 22:44 160 --a------ c:\windows\system32\cock\david@zedo[2].txt
2009-03-07 21:53 162 --a------ c:\windows\system32\cock\david@realmedia[2].txt


((((((((((((((((((((((((((((( SnapShot@2009-03-09_16.49.53.70 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-10-23 10:17:49 62,976 ----a-w c:\windows\$hf_mig$\KB955839\SP3QFE\tzchange.exe
+ 2007-11-30 12:39:22 17,272 ----a-w c:\windows\$hf_mig$\KB955839\spmsg.dll
+ 2007-11-30 12:39:22 231,288 ----a-w c:\windows\$hf_mig$\KB955839\spuninst.exe
+ 2007-11-30 12:39:22 26,488 ----a-w c:\windows\$hf_mig$\KB955839\update\spcustom.dll
+ 2007-11-30 12:39:22 755,576 ----a-w c:\windows\$hf_mig$\KB955839\update\update.exe
+ 2007-11-30 12:39:22 382,840 ----a-w c:\windows\$hf_mig$\KB955839\update\updspapi.dll
+ 2008-10-23 12:43:42 286,720 ----a-w c:\windows\$hf_mig$\KB956802\SP3QFE\gdi32.dll
+ 2008-07-08 13:02:01 17,272 ----a-w c:\windows\$hf_mig$\KB956802\spmsg.dll
+ 2008-07-08 13:02:02 231,288 ----a-w c:\windows\$hf_mig$\KB956802\spuninst.exe
+ 2008-07-08 13:02:01 26,488 ----a-w c:\windows\$hf_mig$\KB956802\update\spcustom.dll
+ 2008-07-09 07:38:29 755,576 ----a-w c:\windows\$hf_mig$\KB956802\update\update.exe
+ 2008-07-09 07:38:37 382,840 ----a-w c:\windows\$hf_mig$\KB956802\update\updspapi.dll
+ 2008-06-17 19:04:34 8,461,824 ----a-w c:\windows\$hf_mig$\KB967715\SP3QFE\shell32.dll
+ 2008-07-09 07:38:24 17,272 ----a-w c:\windows\$hf_mig$\KB967715\spmsg.dll
+ 2008-07-09 07:38:25 231,288 ----a-w c:\windows\$hf_mig$\KB967715\spuninst.exe
+ 2008-07-09 07:38:24 26,488 ----a-w c:\windows\$hf_mig$\KB967715\update\spcustom.dll
+ 2008-07-09 07:38:29 755,576 ----a-w c:\windows\$hf_mig$\KB967715\update\update.exe
+ 2008-07-09 07:38:37 382,840 ----a-w c:\windows\$hf_mig$\KB967715\update\updspapi.dll
+ 2009-03-09 17:52:16 632,320 ----a-r c:\windows\Installer\{CD95F661-A5C4-44F5-A6AA-ECDD91C240B7}\IconCD95F66110.exe
+ 2009-03-09 17:52:16 29,184 ----a-r c:\windows\Installer\{CD95F661-A5C4-44F5-A6AA-ECDD91C240B7}\IconCD95F6617.exe
- 2008-07-19 05:10:48 94,920 ----a-w c:\windows\system32\cdm.dll
+ 2008-10-16 14:09:44 92,696 ----a-w c:\windows\system32\cdm.dll
+ 2008-10-23 12:36:14 286,720 -c----w c:\windows\system32\dllcache\gdi32.dll
- 2008-04-14 00:12:24 103,936 -c--a-w c:\windows\system32\dllcache\logagent.exe
+ 2008-06-10 03:11:20 103,936 -c--a-w c:\windows\system32\dllcache\logagent.exe
- 2008-08-20 05:30:53 3,067,904 -c--a-w c:\windows\system32\dllcache\mshtml.dll
+ 2008-12-12 17:01:00 3,067,904 -c--a-w c:\windows\system32\dllcache\mshtml.dll
- 2008-08-20 05:30:51 1,499,136 -c--a-w c:\windows\system32\dllcache\shdocvw.dll
+ 2008-10-16 01:00:10 1,499,136 -c--a-w c:\windows\system32\dllcache\shdocvw.dll
+ 2008-06-17 19:02:19 8,461,312 -c----w c:\windows\system32\dllcache\shell32.dll
- 2008-09-08 10:41:42 333,824 -c--a-w c:\windows\system32\dllcache\srv.sys
+ 2008-12-11 10:57:09 333,952 -c--a-w c:\windows\system32\dllcache\srv.sys
- 2008-04-14 00:12:07 246,814 -c--a-w c:\windows\system32\dllcache\strmdll.dll
+ 2008-10-03 10:02:42 247,326 -c--a-w c:\windows\system32\dllcache\strmdll.dll
- 2008-08-20 05:30:52 619,520 -c--a-w c:\windows\system32\dllcache\urlmon.dll
+ 2008-10-16 01:00:11 619,520 -c--a-w c:\windows\system32\dllcache\urlmon.dll
- 2004-08-04 05:00:00 656,384 -c--a-w c:\windows\system32\dllcache\wininet.dll
+ 2008-10-16 01:00:11 666,112 -c--a-w c:\windows\system32\dllcache\wininet.dll
- 2008-04-14 00:12:09 1,053,184 -c--a-w c:\windows\system32\dllcache\wmnetmgr.dll
+ 2008-06-10 06:11:46 1,053,696 -c--a-w c:\windows\system32\dllcache\WMNetmgr.dll
- 2008-04-14 00:12:58 2,109,440 -c--a-w c:\windows\system32\dllcache\wmvcore.dll
+ 2008-11-07 16:45:32 2,174,976 -c--a-w c:\windows\system32\dllcache\WMVCore.dll
- 2008-09-08 10:41:42 333,824 ----a-w c:\windows\system32\drivers\srv.sys
+ 2008-12-11 10:57:09 333,952 ----a-w c:\windows\system32\drivers\srv.sys
- 2008-04-14 00:11:54 285,184 ----a-w c:\windows\system32\gdi32.dll
+ 2008-10-23 12:36:14 286,720 ----a-w c:\windows\system32\gdi32.dll
- 2008-04-14 00:12:24 103,936 ----a-w c:\windows\system32\logagent.exe
+ 2008-06-10 03:11:20 103,936 ----a-w c:\windows\system32\logagent.exe
+ 2009-02-11 20:56:18 21,244,872 ----a-w c:\windows\system32\MRT.exe
- 2008-08-20 05:30:53 3,067,904 ----a-w c:\windows\system32\mshtml.dll
+ 2008-12-12 17:01:00 3,067,904 ----a-w c:\windows\system32\mshtml.dll
- 2009-03-09 16:47:11 80,742 ----a-w c:\windows\system32\perfc009.dat
+ 2009-03-10 12:27:01 80,742 ----a-w c:\windows\system32\perfc009.dat
- 2009-03-09 16:47:11 449,444 ----a-w c:\windows\system32\perfh009.dat
+ 2009-03-10 12:27:01 449,444 ----a-w c:\windows\system32\perfh009.dat
- 2008-08-20 05:30:51 1,499,136 ----a-w c:\windows\system32\shdocvw.dll
+ 2008-10-16 01:00:10 1,499,136 ----a-w c:\windows\system32\shdocvw.dll
- 2008-04-14 00:12:05 8,461,312 ----a-w c:\windows\system32\shell32.dll
+ 2008-06-17 19:02:19 8,461,312 ----a-w c:\windows\system32\shell32.dll
- 2008-07-08 13:02:01 17,272 ----a-w c:\windows\system32\spmsg.dll
+ 2007-11-30 12:39:22 17,272 ------w c:\windows\system32\spmsg.dll
- 2008-04-14 00:12:07 246,814 ----a-w c:\windows\system32\strmdll.dll
+ 2008-10-03 10:02:42 247,326 ----a-w c:\windows\system32\strmdll.dll
- 2008-04-14 00:12:38 60,416 ----a-w c:\windows\system32\tzchange.exe
+ 2008-10-23 10:06:59 62,976 ----a-w c:\windows\system32\tzchange.exe
- 2008-08-20 05:30:52 619,520 ----a-w c:\windows\system32\urlmon.dll
+ 2008-10-16 01:00:11 619,520 ----a-w c:\windows\system32\urlmon.dll
- 2004-08-04 05:00:00 656,384 ----a-w c:\windows\system32\wininet.dll
+ 2008-10-16 01:00:11 666,112 ----a-w c:\windows\system32\wininet.dll
- 2008-04-14 00:12:09 1,053,184 ----a-w c:\windows\system32\wmnetmgr.dll
+ 2008-06-10 06:11:46 1,053,696 ----a-w c:\windows\system32\WMNetmgr.dll
- 2008-04-14 00:12:58 2,109,440 ----a-w c:\windows\system32\wmvcore.dll
+ 2008-11-07 16:45:32 2,174,976 ----a-w c:\windows\system32\WMVCore.dll
- 2008-07-19 05:09:44 563,912 ----a-w c:\windows\system32\wuapi.dll
+ 2008-10-16 14:12:20 561,688 ----a-w c:\windows\system32\wuapi.dll
- 2008-07-19 05:10:42 53,448 ----a-w c:\windows\system32\wuauclt.exe
+ 2008-10-16 14:09:44 51,224 ----a-w c:\windows\system32\wuauclt.exe
- 2008-07-19 05:09:42 1,811,656 ----a-w c:\windows\system32\wuaueng.dll
+ 2008-10-16 14:13:40 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
- 2008-07-19 05:09:46 325,832 ----a-w c:\windows\system32\wucltui.dll
+ 2008-10-16 14:12:22 323,608 ----a-w c:\windows\system32\wucltui.dll
- 2008-07-19 05:09:44 205,000 ----a-w c:\windows\system32\wuweb.dll
+ 2008-10-16 14:13:40 202,776 ----a-w c:\windows\system32\wuweb.dll
+ 2009-03-10 12:40:05 16,384 ----atw c:\windows\temp\Perflib_Perfdata_144.dat
.
-- Snapshot reset to current date --
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-10-19 39408]
"EPSON BX300F Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE" [2008-01-22 188928]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"BlazeServoTool"="c:\program files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe" [2007-12-01 282624]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-02-25 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-11-28 8491008]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-11-28 81920]
"AzMixerSel"="c:\program files\Realtek\Audio\InstallShield\AzMixerSel.exe" [2006-07-17 53248]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-01-09 68640]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"Acer Empowering Technology Monitor"="c:\windows\system32\SysMonitor.exe" [2008-01-03 49152]
"eLockMonitor"="c:\acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe" [2006-03-31 16384]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"AdminWorks Tray"="c:\acer\LANScope Agent\awtray.exe" [2007-05-22 1459992]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-09-29 342528]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2007-07-11 421888]
"O2"="c:\program files\O2\bin\sprtcmd.exe" [2008-03-29 198184]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"QuickTime Task"="c:\program files\quicktime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-06 148888]
"avgnt"="c:\program files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 266497]
"MSConfig"="c:\windows\pchealth\helpctr\Binaries\MSCONFIG.EXE" [2008-04-14 169984]
"nwiz"="nwiz.exe" [2007-11-28 c:\windows\system32\nwiz.exe]
"RTHDCPL"="RTHDCPL.EXE" [2008-01-29 c:\windows\RTHDCPL.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\David\Start Menu\Programs\Startup\
OpenOffice.org 3.0.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2008-12-15 384000]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acer Empowering Technology.lnk - c:\acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe [2008-01-03 45056]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-31 17:37 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe"=
"c:\\Program Files\\O2\\bin\\wificfg.exe"=
"c:\\Program Files\\O2\\agent\\bin\\bcont.exe"=
"c:\\Program Files\\Common Files\\SupportSoft\\bin\\ssrc.exe"=
"c:\\Program Files\\O2\\agent\\bin\\bcont_nm.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\DisplayLink Core Software\\DisplayLinkManager.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9999:UDP"= 9999:UDP:LANScope UDP Port
"2804:TCP"= 2804:TCP:LANScope TCP Port

R1 OsaFsLoc;OsaFsLoc;c:\windows\system32\drivers\OsaFsLoc.sys [2007-08-25 26768]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2008-11-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2008-11-17 55024]
R2 DisplayLinkService;DisplayLink Service;c:\program files\DisplayLink Core Software\DisplayLinkService.exe [2008-12-18 447848]
R2 eLock2BurnerLockDriver;eLock2BurnerLockDriver;c:\windows\system32\eLock2BurnerLockDriver.sys [2006-06-09 17664]
R2 eLock2FSCTLDriver;eLock2FSCTLDriver;c:\windows\system32\eLock2FSCTLDriver.sys [2006-06-07 90112]
R2 LockServ;LockServ;c:\acer\Empowering Technology\eLock\LockServ.exe -p --> c:\acer\Empowering Technology\eLock\LockServ.exe -p [?]
R2 netlimiter;netlimiter;c:\windows\system32\drivers\NetLimiter.sys [2006-10-03 18072]
R2 netlock;netlock;c:\windows\system32\drivers\NetLock.sys [2007-05-30 14616]
R2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2007-06-13 15640]
R2 osanbm;osanbm;c:\windows\system32\drivers\osanbm.sys [2006-11-09 10944]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2);c:\program files\O2\bin\sprtsvc.exe [2007-06-07 202280]
R3 DisplayLinkGA;DisplayLinkGA;c:\windows\system32\drivers\DisplayLinkGAport.sys [2008-12-18 20736]
R3 DisplayLinkmirror;DisplayLinkmirror;c:\windows\system32\drivers\DisplayLinkmirrorport.sys [2008-12-18 18944]
R3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\drivers\DisplayLinkUsbPort.sys [2009-01-20 20992]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2008-11-17 7408]
S2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2006-04-14 28933976]
S3 Acer ODDSpeedControl;Acer ODDSpeedControl;c:\acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe [2008-09-20 81920]
.
Contents of the 'Scheduled Tasks' folder

2009-02-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://uk.yahoo.com/?fr=fptb-acer
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://en.uk.acer.yahoo.com
uInternet Connection Wizard,ShellNext = hxxp://en.uk.acer.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-10 12:40:24
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(692)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\acer\Empowering Technology\ePerformance\MemCheck.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\acer\LANScope Agent\awServ.exe
c:\program files\DisplayLink Core Software\DisplayLinkManager.exe
c:\program files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
c:\program files\DisplayLink Core Software\DisplayLinkUI.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\documents and settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
c:\documents and settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\acer\Empowering Technology\eLock\LockServ.exe
c:\windows\system32\nvsvc32.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\acer\LANScope Agent\lockkm.exe
c:\windows\system32\rundll32.exe
c:\acer\Empowering Technology\eLock\Monitor\LockMon.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
c:\windows\system32\wbem\wmiapsrv.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-03-10 12:41:57 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-10 12:41:54

Pre-Run: 135,698,661,376 bytes free
Post-Run: 135,687,467,008 bytes free

372 --- E O F --- 2009-03-09 16:52:45


MBAM:

Malwarebytes' Anti-Malware 1.34
Database version: 1831
Windows 5.1.2600 Service Pack 3

10/03/2009 13:30:26
mbam-log-2009-03-10 (13-30-26).txt

Scan type: Quick Scan
Objects scanned: 72502
Time elapsed: 1 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Hijack This:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:34:49, on 10/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\LANScope Agent\awServ.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Acer\LANScope Agent\LockKM.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\LANScope Agent\awtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Acer\Empowering Technology\eLock\Monitor\LockMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/?fr=fptb-acer
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S77.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DisplayLink Service (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

--
End of file - 11853 bytes
AdvancedSetup
STEP 01
With all other applications closed (Taskbar empty), open HijackThis again
and run Do a system scan only and place a check mark on the following items.
  • O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
  • O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
  • O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
  • O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
  • O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  • O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
  • O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
  • O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
    Then Quit All Browsers including the one you're reading this in now.
    Then click on Fix checked and then quit HJT


STEP 02
    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup217.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts


STEP 03
Restart the computer now and try to remove the Java

STEP 04
Run Kaspersky Online AV Scanner
Using Internet Explorer Go to http://www.kaspersky.com/kos/eng/partner/d...kavwebscan.html and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
  • Read the Requirements and limitations before you click Accept.
  • Allow the ActiveX download if necessary.
  • Once the database has downloaded, click Next.
  • Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
  • Click on "My Computer" and then put the kettle on!
  • When the scan has completed, click Save Report As...
  • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
  • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Copy and paste the report into your next reply along with a fresh HJT log and a description of how your PC is behaving.
DavidC
Hi,

I followed steps 1-3 but I am apparently still unable to remove the last traces of old Java from my machine. When I try to remove it through the control panel I get a message saying "The feature you are trying to use is on a network resource that is unavailable". It seems to be trying to find a folder named "jre1.6.0_10-c-l.msi" but I have searched and I cannot find a file or folder of that name anywhere on my computer. Because of this problem I am unable to install a fresh version of Java and without Java I am unable to download the Kaspersky Online AV Scanner.

Other than that, my computer seems to be behaving fine. The "System Restore" panel has come back and everything else seems to be running smoothly.

Here is the latest HiJack This Log you asked for:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:48:21, on 11/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Acer\LANScope Agent\awtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Acer\Empowering Technology\eLock\Monitor\LockMon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\LANScope Agent\awServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\Acer\LANScope Agent\LockKM.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/?fr=fptb-acer
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S77.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DisplayLink Service (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

--
End of file - 10733 bytes
AdvancedSetup
Okay, try this. Just run the JavaRA - don't go into the Control Panel for any removal.

Then download and run this tool. Find the JAVA entry and remove it. Then remove this new cleanup tool as it can be dangerous if used wrong.
Windows Installer CleanUp Utility

Then see if you can download and install a new Java.

Download and Update Java Runtime
The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 12.
  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 12 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u12-windows-i586-p.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer
DavidC
Okay,

I managed to install Java successfully and was then able to download Kaspersky Online Scanner but I was not able to alter the Scan Settings as you requested. The settings are locked on "Spyware, Adware, Dialers and Other" and there appears to be no way of changing this. I ran the scan anyway and the results are shown below along with a fresh HJT log.

KOS Log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, March 11, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, March 11, 2009 18:35:54
Records in database: 1889542
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Files scanned: 73169
Threat name: 1
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 00:54:16


File name / Threat name / Threats count
C:\System Volume Information\_restore{AAB8C0D8-8EEC-412E-ABA4-CA205DCF57DC}\RP121\A0020053.dll Infected: Trojan.Win32.BHO.nnr 1
C:\System Volume Information\_restore{AAB8C0D8-8EEC-412E-ABA4-CA205DCF57DC}\RP121\A0020094.dll Infected: Trojan.Win32.BHO.nnr 1
C:\System Volume Information\_restore{AAB8C0D8-8EEC-412E-ABA4-CA205DCF57DC}\RP121\A0020136.dll Infected: Trojan.Win32.BHO.nnr 1

The selected area was scanned.


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:49:06, on 11/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Acer\LANScope Agent\awtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eLock\Monitor\LockMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\LANScope Agent\awServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Empowering Technology\eLock\LockServ.exe
C:\Acer\LANScope Agent\LockKM.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/?fr=fptb-acer
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://en.uk.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S77.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files\BlazeVideo\BlazeDTV 2.5a\MediaDetector.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DisplayLink Service (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

--
End of file - 11126 bytes
AdvancedSetup
That's okay, those files are in the System Restore which we're going to clean out anyways.

How is the computer running now?
Are there still any signs of infection?
DavidC
No, it still seems to be running fine.
AdvancedSetup
STEP 01
Please run the following to remove any tools that might have been used during the scaning and cleaning of your system.

STEP A
Uninstall ComboFix.exe
  • Click START then RUN
  • Now type Combofix /u (if you renamed Combofix.exe use that name instead) in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
  • When shown the disclaimer, Select "2"


STEP B
Uninstall GMER
Click on START - RUN and type in or copy/paste %windir%\gmer_uninstall.cmd to remove GMER.


STEP C
Delete RootRepeal.exe and the file settings.dat from where you ran it from if you did install or run it.

STEP D
Uninstall other tools
Please Download OTMoveIt3 by Old Timer and save it to your Desktop.
  • Double-click OTMoveIt3.exe to run it.
  • While connected to the Internet, Click on the green CleanUp! button and it will populate a list of items to clean from your system that we used or may have used.
  • It should ask if you want to clean up, select Yes and allow the system to clean up these items.
    NOW please reboot your computer to finish the cleanup process




Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?


At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.
Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should Create a New Restore Point to prevent possible reinfection from an old one.
Some of the malware you picked up could have been saved in System Restore.
Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.
Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • If the shortcut is missing you can also click on START > RUN > and type in %SystemRoot%\system32\restore\rstrui.exe and click OK
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
  • Give the new Restore Point a name, then click "Create".
  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use the Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr.exe
  • Select the drive where Windows is installed and click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
  • On the Disk Cleanup tab, if the System Restore: Obsolete Data Stores entry is available remove them also.
  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.



Additional information
Microsoft KB article: How to turn off and turn on System Restore in Windows XP
Bert Kinney's site: All about Windows System Restore


Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install hpHosts
Download it from here
hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,
tracking and malicious websites. This prevents your computer from connecting to these untrusted sites
by redirecting them to 127.0.0.1 which is your own local computer.
hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note 1: If you are running Windows XP SP2, you should upgrade to SP3.
Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.
The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.



Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions


Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help
If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2010 Invision Power Services, Inc.