I previously posted in this forum about problems I was having with a rootkit and Trojan which MBAM could detect but not remove. I was advised to reformat by Extremeboy, so I've been getting all the necessary discs as well as saving my files on an external hard drive. But I noticed something weird: when I now run MBAM it is no longer detecting the two viruses! Now I haven't taken any action to try to remove them, so I am wondering what happened? I can't imagine they just disappeared. Or is it that MBAM can no longer detect them? I still plan to do the reformat, but I find this puzzling. I'm posting the log I first posted here, and then the new log. If anyone has any ideas I'd be glad to hear them.

ORIGINAL LOG:

Malwarebytes' Anti-Malware 1.34
Database version: 1878
Windows 5.1.2600 Service Pack 3

3/20/2009 2:12:38 PM
mbam-log-2009-03-20 (14-12-19)post reboot

Scan type: Full Scan (C:\|F:\|H:\|)
Objects scanned: 169956
Time elapsed: 35 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> No action taken.
C:\WINDOWS\system32\kwave.sys (Trojan.Agent) -> No action taken.


LATEST LOG:

Malwarebytes' Anti-Malware 1.35
Database version: 1935
Windows 5.1.2600 Service Pack 3

4/2/2009 6:36:11 PM
mbam-log-2009-04-02 (18-36-11).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 160836
Time elapsed: 28 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Well not sure what other AV software or Security software you're running and / or if this Malware was able to cloak itself even further.

Its up to you, we can scan and find more information and possibly clean it but if you're going to FDISK/FORMAT/RE-INSTALL then not much since in doing that.

Let us know. IF you do want to try and locate or remove it then please follow the steps below.



STEP 01

Please visit this webpage for instructions for downloading ComboFix to your DESKTOP : how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
NOTE!!: You must save and run ComboFix.exe on your DESKTOP and not from any other folder.
Also, DO NOT click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:
ComboFix.exe
ComboFix.exe
ComboFix.exe


Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Click Yes to allow ComboFix to continue scanning for malware.
• When the tool is finished, it will produce a report for you.
• Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

STEP 02

Download DDS and save it to your desktop
http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr to run the tool.
When done, the DDS.txt will open.
Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

1. DDS.txt
2. Attach.txt

• Save both reports to your desktop
• Please include the following logs in your next reply: DDS.txt and Attach.txt

STEP 03

Please create a BOOTLOG
• Restart the computer and press F8 when Windows start booting. This will bring up the startup options.
• Select "Enable Boot Logging" option and press enter.
• Windows prompts you to select a Windows Installation (even if there is only one windows installation)
• This boots windows normally and creates a boot log named ntbtlog.txt and saves it to C:\Windows
  
  If you're already running inside Windows you can enable it the following way.
  
• Click on START - RUN and type in MSCONFIG go to the BOOT.INI tab and place a check mark by /BOOTLOG
• Click on OK and you will be prompted to RESTART Windows. Please do restart now.
• After Windows restarts open the file C:\Windows\ntbtlog.txt with Notepad
• From the Edit menu choose Select All then Edit, COPY and post that back on your next reply.
• NOTE: If the file is over about 150 lines or so then DELETE the C:\Windows\ntbtlog.txt file and restart the computer and post the NEW one it creates.
• NOTE: Vista users can type in the Search and it will show on the menu, then Right click and choose Run as Adminsitrator
• The tab is called BOOT on Vista. Then choose Boot log

STEP 04
RootRepeal - Rootkit Detector

• Please download the following tool: RootRepeal - Rootkit Detector
• Direct download link is here: RootRepeal.rar
• If you don't already have a program to open a .RAR compressed file you can download a trial version from here: WinRAR
• Extract the program file to a new folder such as C:\RootRepeal
• Run the program RootRepeal.exe and go to the REPORT tab and click on the Scan button
• Select ALL of the checkboxes and then click OK and it will start scanning your system.
• If you have multiple drives you only need to check the C: drive or the one Windows is installed on.
• When done, click on Save Report
• Save it to the same location where you ran it from, such as C:\RootRepeal
• Save it as your_name_rootrepeal.txt - where your_name is your forum name
• This makes it more easy to track who the log belongs to.
• Then open that log and select all and copy/paste it back on your next reply please.
• Quit the RootRepeal program.

Please post a status update on this so we know if you want help or if we should close the post now.

Thanks.

Sorry, was busy with work. I will download the suggested software and get back to you this weekend.

Please post a status update on this.

Thanks

I am posting the ComboFix and HiJackThis logs. One note: when I first started having problems with the computer, a Malware tech asked me to download ComboFix, and we could never get it to download to the machine. So I was surprised it actually downloaded this time.

ComboFix 09-04-04.01 - Karen 2009-04-05 9:25:46.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1625 [GMT -7:00]
Running from: c:\documents and settings\Karen\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2009-03-05 to 2009-04-05 )))))))))))))))))))))))))))))))
.

2009-04-01 07:26 . 2009-01-09 12:19 1,089,593 -----c--- c:\windows\system32\dllcache\ntprint.cat
2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\windows\system32\XPSViewer
2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\Reference Assemblies
2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\MSBuild
2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\xpssvcs.dll
2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 -----c--- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-31 16:36 . 2008-07-06 03:50 597,504 -----c--- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-31 16:36 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\xpsshhdr.dll
2009-03-31 16:36 . 2008-07-06 05:06 575,488 -----c--- c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-31 16:36 . 2008-07-06 05:06 117,760 --------- c:\windows\system32\prntvpt.dll
2009-03-31 16:36 . 2008-07-06 05:06 89,088 -----c--- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-20 23:40 . 2009-03-20 23:40 127 --a------ c:\windows\system32\MRT.INI
2009-03-20 11:57 . 2009-03-20 11:57 <DIR> d-------- c:\program files\Trend Micro
2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iTunes
2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iPod
2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-19 10:40 . 2009-03-19 10:40 <DIR> d-------- c:\program files\Bonjour

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-05 16:27 7,304 ----a-w c:\windows\TMP0001.TMP
2009-04-03 20:12 --------- d-----w c:\documents and settings\Karen\Application Data\Canon
2009-03-28 18:23 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-03-26 23:49 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 23:49 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-03-19 17:40 --------- d-----w c:\program files\Common Files\Apple
2009-03-08 16:14 --------- d-----w c:\documents and settings\Karen\Application Data\U3
2009-02-24 16:57 --------- d-----w c:\program files\QuickTime
2009-02-21 23:30 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-12 18:59 --------- d-----w c:\program files\Panda Security
2009-02-11 01:47 --------- d-----w c:\program files\City of Heroes
2009-02-06 04:01 --------- d-----w c:\program files\Java
2008-04-10 04:03 59,782,440 ----a-w c:\program files\iTunesSetup.exe
2008-12-31 20:35 6,959 --sha-w c:\windows\system32\gizilalu.dll
2008-12-31 20:35 6,969 --sha-w c:\windows\system32\sazujimo.dll
2008-09-13 15:54 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091320080914\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-16 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Launch LCDMon"="c:\program files\Common Files\Logitech\LCD Manager\lcdmon.exe" [2006-07-18 549376]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-01-15 13680640]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-01-15 86016]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-05 136600]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2009-03-26 401040]
"nwiz"="nwiz.exe" [2009-01-15 c:\windows\system32\nwiz.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Device Detector 3.lnk - c:\program files\Olympus\DeviceDetector\DevDtct2.exe [2008-04-25 118784]

[HKLM\~\startupfolder\C:^Documents and Settings^Karen^Start Menu^Programs^Startup^Sprint media monitor.lnk]
path=c:\documents and settings\Karen\Start Menu\Programs\Startup\Sprint media monitor.lnk
backup=c:\windows\pss\Sprint media monitor.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSysVol]
--------- 2005-10-31 11:51 57344 c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
--a------ 2004-08-10 05:04 59392 c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2009-03-12 20:56 342312 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\itype]
--a------ 2007-08-31 12:13 988584 c:\program files\Microsoft IntelliType Pro\itype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--a------ 2008-04-13 17:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
--a------ 2009-01-15 08:19 13680640 c:\windows\system32\nvcpl.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
--a------ 2009-01-15 08:19 86016 c:\windows\system32\nvmctray.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2009-01-05 16:18 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
--a------ 2008-04-16 19:56 68856 c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
--------- 2000-05-11 02:00 90112 c:\windows\Updreg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\kmw_run.exe]
--a------ 2002-12-23 11:02 102400 c:\windows\system32\kmw_run.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
--a------ 2009-01-15 08:19 1657376 c:\windows\system32\nwiz.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\P17Helper]
-ra------ 2005-05-03 04:38 64512 c:\windows\system32\P17.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"TapiSrv"=3 (0x3)
"Schedule"=2 (0x2)
"lanmanworkstation"=2 (0x2)
"lanmanserver"=2 (0x2)
"CryptSvc"=3 (0x3)
"NVSvc"=2 (0x2)
"nSvcIp"=2 (0x2)
"ForceWare Intelligent Application Manager (IAM)"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Mass Effect\\Binaries\\MassEffect.exe"=
"c:\\Program Files\\Mass Effect\\MassEffectLauncher.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=
"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=
"c:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2009-01-02 179856]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-01-02 15504]
.
Contents of the 'Scheduled Tasks' folder

2008-09-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-28 c:\windows\Tasks\Malwarebytes' Scheduled Update for Karen.job
- c:\program files\Malwarebytes' Anti-Malware\mbam.exe [2009-03-26 16:49]

2008-04-08 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job
- c:\program files\Microsoft IntelliType Pro\itype.exe [2007-08-31 12:13]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Launch LGDCore - c:\program files\Common Files\Logitech\G-series Software\LGDCore.exe
MSConfigStartUp-CPMd7bd2bec - c:\windows\system32\kuzeyogi.dll
MSConfigStartUp-ISTray - c:\program files\Spyware Doctor\pctsTray.exe
MSConfigStartUp-maviyigeya - c:\windows\system32\lesufuya.dll


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
FF - ProfilePath - c:\documents and settings\Karen\Application Data\Mozilla\Firefox\Profiles\3s8kts0g.default\
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-05 09:28:18
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1123561945-746137067-682003330-1003\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:d8,56,b3,9b,5a,aa,7d,51,fb,7e,cb,48,ac,f1,f3,41,c9,b4,79,ad,7f,95,31,
10,68,ff,bd,e3,47,ce,25,b2,32,73,55,36,2c,11,c9,e5,95,62,b0,7d,a2,db,b2,97,\
"??"=hex:cf,55,c7,95,2b,14,4d,f8,66,7b,0c,1b,19,52,fe,22
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(956)
c:\windows\system32\nvappfilter.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\ehome\ehRecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\dllhost.exe
c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-04-05 9:30:24 - machine was rebooted
ComboFix-quarantined-files.txt 2009-04-05 16:30:22

Pre-Run: 84,988,997,632 bytes free
Post-Run: 85,186,883,584 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

195 --- E O F --- 2009-04-02 14:45:43


________________________________________________________________________________
_____________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:33:48 AM, on 4/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4758 bytes

Well first off let's return the system back to normal startup.
Please click on START - RUN and type in MSCONFIG and choose NORMAL STARTUP
Then restart the computer and run this scan.


Update and Scan with Malwarebytes' Anti-Malware

• Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
• Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
  
  • Update Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Update
• When the update is complete, select the Scanner tab
• Select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

OK, here's the MBAM log, came back clean again:

Malwarebytes' Anti-Malware 1.35
Database version: 1943
Windows 5.1.2600 Service Pack 3

4/5/2009 9:40:44 PM
mbam-log-2009-04-05 (21-40-44).txt

Scan type: Quick Scan
Objects scanned: 70640
Time elapsed: 1 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


_________________________________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:22 PM, on 4/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Sprint Instinct Applications\MEMonitor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Sprint media monitor.lnk = C:\WINDOWS\RM.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6118 bytes

Did you reset MSCONFIG back to Normal Startup?

Where are the other logs from DDS, BOOTLOG, and Root Repeal?




Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please download JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer (or other web browser) before continuing!***

• Double-click on JavaRa.exe to start the program.
• From the drop-down menu, choose English and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location and post it back when you reply
  
  Then look for the following Java folders and if found delete them.
  C:\Program Files\Java
  C:\Program Files\Common Files\Java
  C:\Documents and Settings\All Users\Application Data\Java
  C:\Documents and Settings\All Users\Application Data\Sun\Java
  C:\Documents and Settings\username\Application Data\Java
  C:\Documents and Settings\username\Application Data\Sun\Java

Download and install CCleaner
• CCleaner
• Double-click on the downloaded file "ccsetup217.exe" and install the application.
• Keep the default installation folder "C:\Program Files\CCleaner"
• Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
• Click finish when done and close ALL PROGRAMS
• Start the CCleaner program.
• Click on Registry and Uncheck Registry Integrity so that it does not run (basically the very top, uncheck it)
• Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
• Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
• Click on Run Cleaner button on the bottom right side of the program.
• Click OK to any prompts

Download and Update Java Runtime
The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 13.

• Go to http://java.sun.com/javase/downloads/index.jsp
• Go to Java Runtime Environment (JRE) 6 Update 13 about half way down the page and click on the Download button.
• In Platform box choose Windows.
• Check the box to Accept License Agreement and click Continue.
• Click on Windows Offline Installation, click on the link under it which says jre-6u13-windows-i586-p.exe and save the downloaded file to your desktop.
• Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
• Uncheck the Toolbar button (unless you want the toolbar)
• Reboot your computer

I did reset MSCONFIG back to normal. Sorry I did not run the other logs, I thought you wanted me to do one step and then post. I've run the rest, as well as removed and reloaded Java, and run CCleaner. I will post the logs in multiple messages.

DDS:

DS (Ver_09-03-16.01) - NTFSx86
Run by Karen at 9:13:21.42 on Mon 04/06/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1614 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Sprint Instinct Applications\MEMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Karen\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [Launch LCDMon] "c:\program files\common files\logitech\lcd manager\lcdmon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [kmw_run.exe] kmw_run.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\karen\startm~1\programs\startup\sprint~1.lnk - c:\windows\RM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\karen\applic~1\mozilla\firefox\profiles\3s8kts0g.default\
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/

============= SERVICES / DRIVERS ===============

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-1-2 179856]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-1-2 15504]

=============== Created Last 30 ================

2009-04-06 09:00 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-06 08:48 <DIR> --d----- c:\program files\CCleaner
2009-04-05 09:25 <DIR> a-dshr-- C:\cmdcons
2009-04-05 09:23 161,792 a------- c:\windows\SWREG.exe
2009-04-05 09:23 98,816 a------- c:\windows\sed.exe
2009-04-05 09:23 <DIR> --d----- C:\ComboFix
2009-04-01 07:26 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-03-31 16:37 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-31 16:36 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-03-31 16:36 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-31 16:36 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-31 16:36 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-31 16:36 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-03-31 16:36 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-03-31 16:36 117,760 -------- c:\windows\system32\prntvpt.dll
2009-03-20 23:40 127 a------- c:\windows\system32\MRT.INI
2009-03-20 11:57 <DIR> --d----- c:\program files\Trend Micro
2009-03-19 10:41 <DIR> --d----- c:\program files\iPod
2009-03-19 10:41 <DIR> --d----- c:\program files\iTunes
2009-03-19 10:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-19 10:40 <DIR> --d----- c:\program files\Bonjour

==================== Find3M ====================

2009-04-06 09:07 7,304 a------- c:\windows\TMP0001.TMP
2009-04-06 09:00 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-01-07 11:28 453,152 a------- c:\windows\system32\NVUNINST.EXE
2008-04-09 21:03 59,782,440 a------- c:\program files\iTunesSetup.exe
2008-12-31 13:35 6,959 a--sh--- c:\windows\system32\gizilalu.dll
2008-12-31 13:35 6,969 a--sh--- c:\windows\system32\sazujimo.dll
2008-09-13 08:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091320080914\index.dat

============= FINISH: 9:13:38.75 ===============

Attach.txt:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 3/25/2008 10:40:07 AM
System Uptime: 4/6/2009 9:06:55 AM (0 hours ago)

Motherboard: EVGA | | 132-CK-NF78
Processor: Intel® Core™2 Extreme CPU Q6850 @ 3.00GHz | Socket 775 | 3333/333mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 140 GiB total, 79.28 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is FIXED (NTFS) - 298 GiB total, 295.51 GiB free.
H: is FIXED (FAT32) - 76 GiB total, 13.498 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 3/25/2008 10:44:44 AM - System Checkpoint
RP2: 3/25/2008 10:56:31 AM - Installed NVIDIA ForceWare Network Access Manager
RP3: 3/25/2008 11:26:36 AM - Installed Sound Blaster Audigy
RP4: 3/25/2008 11:26:48 AM - Installed Windows Media Format Runtime
RP5: 3/25/2008 11:27:23 AM - Installed Creative Restore Defaults
RP6: 3/25/2008 11:28:56 AM - Installed Creative Software AutoUpdate
RP7: 3/25/2008 11:33:50 AM - Installed DirectX
RP8: 3/25/2008 11:34:10 AM - Installed Microsoft Visual C++ 2005 Redistributable
RP9: 3/27/2008 10:27:19 AM - System Checkpoint
RP10: 4/3/2008 10:48:57 AM - Unsigned driver install
RP11: 4/8/2008 4:17:28 PM - Software Distribution Service 3.0
RP12: 4/8/2008 4:40:57 PM - Installed Windows Installer KB893803v2.
RP13: 4/8/2008 4:41:08 PM - Removed MSXML 6.0 Parser
RP14: 4/8/2008 4:43:28 PM - Installed Logitech Z-series Software 1.03
RP15: 4/8/2008 6:45:06 PM - Installed Trend Micro Internet Security
RP16: 4/8/2008 7:01:03 PM - Installed BioShock
RP17: 4/8/2008 7:10:57 PM - Installed DirectX
RP18: 4/8/2008 7:11:41 PM - Removed Microsoft Visual C++ 2005 Redistributable
RP19: 4/8/2008 8:55:20 PM - Installed Mids' Hero Designer
RP20: 4/8/2008 10:09:17 PM - Software Distribution Service 3.0
RP21: 4/9/2008 5:37:02 PM - Installed Microsoft Office Home and Student 2007
RP22: 4/9/2008 5:39:33 PM - Printer Driver Send To Microsoft OneNote Driver Installed
RP23: 4/9/2008 9:05:27 PM - Installed iTunes
RP24: 4/10/2008 9:09:53 PM - Installed Steam™
RP25: 4/10/2008 9:25:20 PM - Installed Half-Life® 2
RP26: 4/10/2008 9:27:50 PM - Removed Steam™
RP27: 4/10/2008 9:51:24 PM - Software Distribution Service 3.0
RP28: 4/12/2008 11:03:52 PM - Software Distribution Service 3.0
RP29: 4/13/2008 6:03:32 PM - Installed Solution Disk
RP30: 4/19/2008 10:56:14 PM - Installed VidiotMaps Map Overlay
RP31: 4/25/2008 12:08:29 PM - Installed Olympus Digital Wave Player
RP32: 4/25/2008 12:13:55 PM - Unsigned driver install
RP33: 4/26/2008 8:44:21 PM - Installed Adobe Reader 8.1.2
RP34: 4/27/2008 9:26:53 AM - Software Distribution Service 3.0
RP35: 4/28/2008 7:02:17 AM - Software Distribution Service 3.0
RP36: 5/13/2008 9:37:28 PM - Software Distribution Service 3.0
RP37: 5/16/2008 6:58:29 AM - Software Distribution Service 3.0
RP38: 5/27/2008 10:06:17 PM - Software Distribution Service 3.0
RP39: 6/10/2008 9:34:48 PM - Software Distribution Service 3.0
RP40: 6/11/2008 10:46:23 PM - Software Distribution Service 3.0
RP41: 6/19/2008 9:15:14 PM - Software Distribution Service 3.0
RP42: 7/8/2008 9:29:21 PM - Software Distribution Service 3.0
RP43: 7/18/2008 6:04:13 AM - Software Distribution Service 3.0
RP44: 8/11/2008 7:32:16 PM - Installed SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6
RP45: 8/14/2008 9:00:45 PM - Software Distribution Service 3.0
RP46: 8/22/2008 6:53:20 AM - Software Distribution Service 3.0
RP47: 9/10/2008 6:03:02 AM - Software Distribution Service 3.0
RP48: 9/13/2008 8:32:36 AM - Software Distribution Service 3.0
RP49: 9/13/2008 8:34:59 AM - service pack 3
RP50: 9/13/2008 8:37:48 AM - Installed Windows XP Service Pack 3.
RP51: 9/13/2008 8:45:29 AM - Installed Windows XP KB938464.
RP52: 9/13/2008 8:45:50 AM - Installed Windows XP KB946648.
RP53: 9/13/2008 8:46:11 AM - Installed Windows XP KB950762.
RP54: 9/13/2008 8:46:32 AM - Installed Windows XP KB950974.
RP55: 9/13/2008 8:46:53 AM - Installed Windows XP KB951066.
RP56: 9/13/2008 8:47:15 AM - Installed Windows XP KB951376.
RP57: 9/13/2008 8:47:37 AM - Installed Windows XP KB951376-v2.
RP58: 9/13/2008 8:47:58 AM - Installed Windows XP KB951698.
RP59: 9/13/2008 8:48:19 AM - Installed Windows XP KB951748.
RP60: 9/13/2008 8:48:41 AM - Installed Windows XP KB952287.
RP61: 9/13/2008 8:49:02 AM - Installed Windows XP KB952954.
RP62: 9/14/2008 1:25:59 AM - Software Distribution Service 3.0
RP63: 10/15/2008 9:18:07 PM - Software Distribution Service 3.0
RP64: 10/23/2008 8:57:05 PM - Software Distribution Service 3.0
RP65: 11/12/2008 6:32:01 PM - Installed Logitech Harmony Remote Software 7
RP66: 11/12/2008 10:00:45 PM - Software Distribution Service 3.0
RP67: 12/11/2008 10:38:32 PM - Software Distribution Service 3.0
RP68: 12/18/2008 3:37:23 PM - Software Distribution Service 3.0
RP69: 12/20/2008 1:12:17 PM - Removed Mids' Hero Designer
RP70: 1/1/2009 11:35:24 AM - Installed STOPzilla. Available with Windows Installer version 1.2 and later.
RP71: 1/1/2009 3:19:42 PM - Removed STOPzilla. Available with Windows Installer version 1.2 and later.
RP72: 1/1/2009 4:05:57 PM - pre-spyware doc
RP73: 1/1/2009 4:07:42 PM - Removed Trend Micro Internet Security
RP74: 1/1/2009 4:36:41 PM - Spyware Doctor: Cleaning Threats
RP75: 1/1/2009 4:56:16 PM - installing Spybot
RP76: 1/2/2009 12:58:09 AM - premalware
RP77: 1/17/2009 8:41:23 AM - pre revo unistaller
RP78: 1/17/2009 8:49:15 AM - Revo Uninstaller's restore point - Spyware Doctor 6.0
RP79: 1/17/2009 9:05:20 AM - Revo Uninstaller's restore point - BOClean
RP80: 1/18/2009 9:56:58 PM - sdfix
RP81: 1/19/2009 3:50:46 PM - pre-combofix u
RP82: 1/24/2009 8:37:25 PM - nvidia update
RP83: 1/25/2009 9:14:20 AM - pre-gmer
RP84: 1/29/2009 3:31:05 PM - pre-drcureit
RP85: 2/5/2009 9:01:23 PM - Installed Java™ 6 Update 11
RP86: 3/18/2009 7:46:27 AM - pre deletion
RP87: 3/20/2009 11:39:16 PM - Software Distribution Service 3.0
RP88: 3/31/2009 4:23:37 PM - Software Distribution Service 3.0
RP89: 3/31/2009 4:26:05 PM - pre service pack 3.5
RP90: 3/31/2009 4:34:52 PM - Software Distribution Service 3.0
RP91: 4/2/2009 7:44:46 AM - Software Distribution Service 3.0
RP92: 4/5/2009 9:18:34 AM - pre combo fix
RP93: 4/5/2009 9:23:32 AM - ComboFix created restore point
RP94: 4/6/2009 8:42:12 AM - Removed Java™ 6 Update 11
RP95: 4/6/2009 8:59:58 AM - Installed Java™ 6 Update 13

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Apple Mobile Device Support
Apple Software Update
BioShock
Bonjour
Camera Support Core Library
Camera Window DS
Camera Window DVC
Camera Window MC
Canon Camera Support Core Library
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window DVC for ZoomBrowser EX
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon MP Navigator 2.2
Canon MP530
Canon MP530 User Registration
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities Easy-PhotoPrint
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
CCleaner (remove only)
CDisplay 1.8
Creative Software AutoUpdate
Easy-WebPrint
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
iTunes
Java™ 6 Update 13
Kensington MouseWorks
Logitech Harmony Remote Software 7
Logitech Z-series Software 1.03
Malwarebytes' Anti-Malware
Mass Effect
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft IntelliType Pro 6.2
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft Visual C++ 2005 Redistributable
Mids' Hero/Villain Designer
MovieEdit Task
Mozilla Firefox (3.0.8)
MSXML 6.0 Parser (KB933579)
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
NVIDIA PhysX
Olympus Digital Wave Player
PhotoStitch
QuickTime
RAW Image Task 1.2
Remote Control USB Driver
RemoteCapture Task 1.1
Revo Uninstaller 1.75
SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Sound Blaster Audigy
Sprint media manager
Spybot - Search & Destroy
Update for Office 2007 (KB946691)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VidiotMaps Map Overlay
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

4/2/2009 10:08:19 AM, error: Service Control Manager [7001] - The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/2/2009 7:43:43 AM, error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/1/2009 8:39:41 AM, error: Print [6161] - The document http://www.benefitoptions.az.gov/news/ARRA%20listserve.pdf owned by Karen failed to print on printer Canon MP530 Series Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 159940. Number of bytes printed: 63856. Total number of pages in the document: 5. Number of pages printed: 0. Client machine: \\KAREN-FC4119C57. Win32 error code returned by the print processor: 13 (0xd).

==== End Of File ===========================

Rootrepeal:

ROOTREPEAL © AD, 2007-2008
==================================================
Scan Time: 2009/04/06 09:27
Program Version: Version 1.2.3.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB3C53000 Size: 98304 File Visible: No
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA5D0000 Size: 8192 File Visible: No
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB0FAF000 Size: 45056 File Visible: No
Status: -

Hidden/Locked Files
-------------------
Path: C:\Documents and Settings\Karen\Local Settings\Temp\etilqs_Bw73eZmNYBuaLf5B0ntX
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: C:\Documents and Settings\Karen\Application Data\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρϴϱЄϱЃϵϳЅ
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Karen\Application Data\SecuROM\UserData\ЃϵϳЅЂϿϽϯІχϯπρЂϻϵЉЃϵϳЅ
Status: Locked to the Windows API!

SSDT
-------------------
#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\system32\drivers\mbam.sys" at address 0xb1703fe0

________________________________________________________________________________
__

Bootlog:

ervice Pack 3 4 6 2009 09:48:44.125
Loaded driver \WINDOWS\system32\ntkrnlpa.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver ACPI.sys
Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver ohci1394.sys
Loaded driver \WINDOWS\system32\DRIVERS\1394BUS.SYS
Loaded driver pciide.sys
Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver dmload.sys
Loaded driver dmio.sys
Loaded driver PartMgr.sys
Loaded driver VolSnap.sys
Loaded driver atapi.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Loaded driver fltmgr.sys
Loaded driver sr.sys
Loaded driver PxHelp20.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\nv4_mini.sys
Loaded driver \SystemRoot\system32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\System32\Drivers\GEARAspiWDM.sys
Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\nic1394.sys
Loaded driver \SystemRoot\system32\DRIVERS\ctoss2k.sys
Loaded driver \SystemRoot\system32\DRIVERS\ctsfm2k.sys
Loaded driver \SystemRoot\system32\drivers\P17.sys
Loaded driver \SystemRoot\system32\DRIVERS\nvnetbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\system32\DRIVERS\psched.sys
Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\update.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\NVENETFD.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32\Drivers\Flpydisk.SYS
Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Did not load driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Did not load driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys
Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\System32\drivers\ws2ifsl.sys
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\DRIVERS\arp1394.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\DRIVERS\KMW_USB.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\KMW_SYS.sys
Loaded driver \SystemRoot\system32\drivers\usbaudio.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbscan.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbprint.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\System32\DRIVERS\KMW_KBD.sys
Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys
Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\system32\drivers\splitter.sys
Loaded driver \SystemRoot\system32\drivers\aec.sys
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys
Did not load driver \SystemRoot\System32\Drivers\Parport.SYS
Loaded driver \??\C:\WINDOWS\system32\drivers\mbam.sys
Loaded driver \SystemRoot\system32\DRIVERS\srv.sys
Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\System32\Drivers\HTTP.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys

STEP 01
Download but do not yet run ComboFix
If you have a previous version of Combofix.exe, delete it and download a fresh copy.
Download it to your DESKTOP - it MUST run from the Desktop
download.bleepingcomputer.com/sUBs/ComboFix.exe
subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines


Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

• Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
• Disconnect from the Internet.
• Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
• A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
• It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
  When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 02
Please make sure you remove or update the following software
Security Updates available for Adobe Reader and Acrobat
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)

STEP 03
Start NOTEPAD (do not use Wordpad or other editor it must be Notepad) and copy the contents of the CODE BOX below to that new document.
Then click on File -> Save and save the file as "SetServicesToDefault.reg" (make sure you put the quote marks in the name as well and save to your Desktop.
Then double-click on the new file you just saved on your Desktop. It will alert you about the Registry import and choose Yes to allow it.
Then RESTART your computer.


STEP 04
Run a NEW DDS scan and post back that log and let me know how the computer is running now.

I am posting the new ComboFix and DDS logs below.

As for your question about performance, the machine has actually been running fine. My main issue had been problems running Explorer - windows opening and closing by themselves, pop-ups, etc - but that seems to have disappeared even before the rootkit and trojan were removed (or hid deeper, whatever the case may be). Otherwise, the computer runs fine, no slow downs or other issues. My main question/issue is, are these two viruses really off my machine or can MBAM just not find them any more? By the way, I tried a number of other anti-virus software before MBAM and none of them could even detect the viruses!

Also, just wanted to say thanks for all your help in this issue.

ComboFix:

ComboFix 09-04-04.01 - Karen 2009-04-07 9:32:15.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1585 [GMT -7:00]
Running from: c:\documents and settings\Karen\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Karen\Desktop\CFscript.txt
* Created a new restore point

FILE ::
c:\windows\system32\gizilalu.dll
c:\windows\system32\kuzeyogi.dll
c:\windows\system32\lesufuya.dll
c:\windows\system32\sazujimo.dll
c:\windows\TMP0001.TMP
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\gizilalu.dll
c:\windows\system32\sazujimo.dll
c:\windows\TMP0001.TMP

.
((((((((((((((((((((((((( Files Created from 2009-03-07 to 2009-04-07 )))))))))))))))))))))))))))))))
.

2009-04-06 09:21 . 2009-04-06 09:32 <DIR> d-------- C:\RootRepeal
2009-04-06 09:00 . 2009-04-06 09:00 73,728 --a------ c:\windows\system32\javacpl.cpl
2009-04-06 08:48 . 2009-04-06 08:48 <DIR> d-------- c:\program files\CCleaner
2009-04-01 07:26 . 2009-01-09 12:19 1,089,593 -----c--- c:\windows\system32\dllcache\ntprint.cat
2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\windows\system32\XPSViewer
2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\Reference Assemblies
2009-03-31 16:37 . 2009-03-31 16:37 <DIR> d-------- c:\program files\MSBuild
2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 --------- c:\windows\system32\xpssvcs.dll
2009-03-31 16:36 . 2008-07-06 05:06 1,676,288 -----c--- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-31 16:36 . 2008-07-06 03:50 597,504 -----c--- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-31 16:36 . 2008-07-06 05:06 575,488 --------- c:\windows\system32\xpsshhdr.dll
2009-03-31 16:36 . 2008-07-06 05:06 575,488 -----c--- c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-31 16:36 . 2008-07-06 05:06 117,760 --------- c:\windows\system32\prntvpt.dll
2009-03-31 16:36 . 2008-07-06 05:06 89,088 -----c--- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-20 23:40 . 2009-03-20 23:40 127 --a------ c:\windows\system32\MRT.INI
2009-03-20 11:57 . 2009-03-20 11:57 <DIR> d-------- c:\program files\Trend Micro
2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iTunes
2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\program files\iPod
2009-03-19 10:41 . 2009-03-19 10:41 <DIR> d-------- c:\documents and settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-19 10:40 . 2009-03-19 10:40 <DIR> d-------- c:\program files\Bonjour

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-07 16:34 7,304 ----a-w c:\windows\TMP0001.TMP
2009-04-07 16:21 --------- d--h--w c:\program files\InstallShield Installation Information
2009-04-06 15:56 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-04-06 04:32 --------- d-----w c:\program files\City of Heroes
2009-04-03 20:12 --------- d-----w c:\documents and settings\Karen\Application Data\Canon
2009-03-28 18:23 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-03-26 23:49 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 23:49 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-03-19 17:40 --------- d-----w c:\program files\Common Files\Apple
2009-03-08 16:14 --------- d-----w c:\documents and settings\Karen\Application Data\U3
2009-02-24 16:57 --------- d-----w c:\program files\QuickTime
2009-02-21 23:30 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-12 18:59 --------- d-----w c:\program files\Panda Security
2008-04-10 04:03 59,782,440 ----a-w c:\program files\iTunesSetup.exe
2008-09-13 15:54 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091320080914\index.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-04-05_ 9.30.02.03 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-02-06 04:01:27 410,984 ----a-w c:\windows\system32\deploytk.dll
+ 2009-04-06 16:00:00 410,984 ----a-w c:\windows\system32\deploytk.dll
- 2009-02-06 04:01:28 144,792 ----a-w c:\windows\system32\java.exe
+ 2009-04-06 16:00:00 144,792 ----a-w c:\windows\system32\java.exe
- 2009-02-06 04:01:28 144,792 ----a-w c:\windows\system32\javaw.exe
+ 2009-04-06 16:00:00 144,792 ----a-w c:\windows\system32\javaw.exe
- 2009-02-06 04:01:28 148,888 ----a-w c:\windows\system32\javaws.exe
+ 2009-04-06 16:00:00 148,888 ----a-w c:\windows\system32\javaws.exe
+ 2009-04-07 16:35:04 16,384 ----atw c:\windows\temp\Perflib_Perfdata_6d4.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-16 68856]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Launch LCDMon"="c:\program files\Common Files\Logitech\LCD Manager\lcdmon.exe" [2006-07-18 549376]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-01-15 13680640]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-01-15 86016]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-12 342312]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2009-03-26 401040]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2007-08-31 988584]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-10-31 57344]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-04-06 148888]
"nwiz"="nwiz.exe" [2009-01-15 c:\windows\system32\nwiz.exe]
"P17Helper"="P17.dll" [2005-05-03 c:\windows\system32\P17.dll]
"kmw_run.exe"="kmw_run.exe" [2002-12-23 c:\windows\system32\kmw_run.exe]

c:\documents and settings\Karen\Start Menu\Programs\Startup\
Sprint media monitor.lnk - c:\windows\RM.exe [2008-08-11 222552]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Device Detector 3.lnk - c:\program files\Olympus\DeviceDetector\DevDtct2.exe [2008-04-25 118784]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Mass Effect\\Binaries\\MassEffect.exe"=
"c:\\Program Files\\Mass Effect\\MassEffectLauncher.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe"=
"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=
"c:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2009-01-02 179856]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-01-02 15504]
.
Contents of the 'Scheduled Tasks' folder

2009-04-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-04-07 c:\windows\Tasks\Malwarebytes' Scheduled Update for Karen.job
- c:\program files\Malwarebytes' Anti-Malware\mbam.exe [2009-03-26 16:49]

2009-04-06 c:\windows\Tasks\Microsoft_Hardware_Launch_IType_exe.job
- c:\program files\Microsoft IntelliType Pro\itype.exe [2007-08-31 12:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
FF - ProfilePath - c:\documents and settings\Karen\Application Data\Mozilla\Firefox\Profiles\3s8kts0g.default\
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-07 09:35:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1123561945-746137067-682003330-1003\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:d8,56,b3,9b,5a,aa,7d,51,fb,7e,cb,48,ac,f1,f3,41,c9,b4,79,ad,7f,95,31,
10,68,ff,bd,e3,47,ce,25,b2,32,73,55,36,2c,11,c9,e5,95,62,b0,7d,a2,db,b2,97,\
"??"=hex:cf,55,c7,95,2b,14,4d,f8,66,7b,0c,1b,19,52,fe,22
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(952)
c:\windows\system32\nvappfilter.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\ehome\ehRecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\nvsvc32.exe
c:\program files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
c:\program files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
c:\windows\system32\dllhost.exe
c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
c:\program files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\rundll32.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Microsoft IntelliType Pro\dpupdchk.exe
c:\windows\system32\kmw_show.exe
c:\program files\Sprint Instinct Applications\MEMonitor.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-04-07 9:37:24 - machine was rebooted
ComboFix-quarantined-files.txt 2009-04-07 16:37:21
ComboFix2.txt 2009-04-05 16:30:25

Pre-Run: 96,435,789,824 bytes free
Post-Run: 96,421,429,248 bytes free

186 --- E O F --- 2009-04-02 14:45:43

DDS log:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Karen at 10:05:39.90 on Tue 04/07/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1622 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\Sprint Instinct Applications\MEMonitor.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Documents and Settings\Karen\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [Launch LCDMon] "c:\program files\common files\logitech\lcd manager\lcdmon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [kmw_run.exe] kmw_run.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\karen\startm~1\programs\startup\sprint~1.lnk - c:\windows\RM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\karen\applic~1\mozilla\firefox\profiles\3s8kts0g.default\
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/

============= SERVICES / DRIVERS ===============

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-1-2 179856]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-1-2 15504]

=============== Created Last 30 ================

2009-04-07 10:05 7,304 a------- c:\windows\TMP0001.TMP
2009-04-07 09:31 <DIR> --d----- C:\ComboFix
2009-04-06 09:21 <DIR> --d----- C:\RootRepeal
2009-04-06 09:00 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-06 08:48 <DIR> --d----- c:\program files\CCleaner
2009-04-05 09:25 <DIR> a-dshr-- C:\cmdcons
2009-04-05 09:23 161,792 a------- c:\windows\SWREG.exe
2009-04-05 09:23 98,816 a------- c:\windows\sed.exe
2009-04-01 07:26 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-03-31 16:37 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-31 16:36 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-03-31 16:36 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-31 16:36 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-31 16:36 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-31 16:36 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-03-31 16:36 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-03-31 16:36 117,760 -------- c:\windows\system32\prntvpt.dll
2009-03-20 23:40 127 a------- c:\windows\system32\MRT.INI
2009-03-20 11:57 <DIR> --d----- c:\program files\Trend Micro
2009-03-19 10:41 <DIR> --d----- c:\program files\iPod
2009-03-19 10:41 <DIR> --d----- c:\program files\iTunes
2009-03-19 10:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-19 10:40 <DIR> --d----- c:\program files\Bonjour

==================== Find3M ====================

2009-04-06 09:00 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-01-07 11:28 453,152 a------- c:\windows\system32\NVUNINST.EXE
2008-04-09 21:03 59,782,440 a------- c:\program files\iTunesSetup.exe
2008-09-13 08:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091320080914\index.dat

============= FINISH: 10:05:58.04 ===============

The log looks pretty clean now, we just need to remove the cleanup tools and do an Anti-Virus scan to finish up for the most part.

Did you save and run that REG file above and then reboot your computer?

Please click on START - RUN and type in EVENTVWR and look in the Application and System logs and look for any RED or YELLOW events that might indicate an issue and let me know what you find. You were having problems with the Server services not starting at one point.

I did reboot the computer after I saved the reg file. I've been saving everything basically!

I looked in the Application and System logs as you asked. In the application logs, I repeatedly get this error - it looks like it happens when the computer is booted:

Error 4/5/2009 10:33:59 AM Media Center Phone Service None 8 N/A KAREN-FC4119C57

I also get these errors/warnings repeatedly:

Error 4/4/2009 12:02:23 AM Application Hang (101) 1002 N/A KAREN-FC4119C57

Error 4/2/2009 10:13:55 AM Application Error None 1000 N/A KAREN-FC4119C57

Warning 3/31/2009 4:39:02 PM System.ServiceModel.Install 3.0.0.0 None 0 N/A KAREN-FC4119C57

Warning 3/31/2009 4:38:48 PM ASP.NET 2.0.50727.0 Setup 1020 N/A KAREN-FC4119C57


From the system log I got these:

Error 4/7/2009 9:32:14 AM Service Control Manager None 7034 N/A KAREN-FC4119C57

Error 4/7/2009 9:32:13 AM Service Control Manager None 7031 N/A KAREN-FC4119C57

Warning 4/6/2009 9:07:18 AM Dhcp None 1003 N/A KAREN-FC4119C57

Error 4/5/2009 8:02:59 PM Service Control Manager None 7001 N/A KAREN-FC4119C57 (this error occurred dozens of times some days, usually within seconds of each other)

Warning 4/3/2009 11:15:52 PM W32Time None 36 N/A KAREN-FC4119C57


So what does it all mean?

Well you would probably need to save the .EVT files for me to look at and see if I can track down the cause or not.

From within the Event Viewer you would highlight one of the trees on the left like Application and then System and for each right click and choose Save Log File As and give it a name like Karen-Application.evt and Karen-System.evt then zip them both up and if they're not too big attach them to a Private Message to me, or upload them to a site like http://www.rapidshare.com and send me a Private Message with the link to the download that Rapidshare gives you. Save or write down that link so you have it for later.

How To Use Compressed (Zipped) Folders in Windows XP
Compress and uncompress files (zip files) in Vista

I have sent the links in a PM.

Okay the logs actually don't look too bad, but something is killing services randomly.

Let's try the following please.

Please download and run this program: Dial-a-fix




Then after that is done and a restart of the computer run the following.


Please click on START - RUN and copy and paste the information below into the box and click OK

This should open NOTEPAD with information regarding the current services on your system. Copy and paste back that information on your next reply.
If it's too big to post you can attach it, but it should post.

OK, I ran Dial A Fix and the script you posted. Here's what I got:

SERVICE_NAME: Alerter
DISPLAY_NAME: Alerter
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ALG
DISPLAY_NAME: Application Layer Gateway Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Apple Mobile Device
DISPLAY_NAME: Apple Mobile Device
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: AppMgmt
DISPLAY_NAME: Application Management
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: aspnet_state
DISPLAY_NAME: ASP.NET State Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: AudioSrv
DISPLAY_NAME: Windows Audio
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: BITS
DISPLAY_NAME: Background Intelligent Transfer Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Bonjour Service
DISPLAY_NAME: Bonjour Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Browser
DISPLAY_NAME: Computer Browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: CiSvc
DISPLAY_NAME: Indexing Service
TYPE : 120 WIN32_SHARE_PROCESS (interactive)
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ClipSrv
DISPLAY_NAME: ClipBook
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: clr_optimization_v2.0.50727_32
DISPLAY_NAME: .NET Runtime Optimization Service v2.0.50727_X86
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: COMSysApp
DISPLAY_NAME: COM+ System Application
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: CryptSvc
DISPLAY_NAME: Cryptographic Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: DcomLaunch
DISPLAY_NAME: DCOM Server Process Launcher
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Dhcp
DISPLAY_NAME: DHCP Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: dmadmin
DISPLAY_NAME: Logical Disk Manager Administrative Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: dmserver
DISPLAY_NAME: Logical Disk Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Dnscache
DISPLAY_NAME: DNS Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Dot3svc
DISPLAY_NAME: Wired AutoConfig
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: EapHost
DISPLAY_NAME: Extensible Authentication Protocol Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ehRecvr
DISPLAY_NAME: Media Center Receiver Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ehSched
DISPLAY_NAME: Media Center Scheduler Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ERSvc
DISPLAY_NAME: Error Reporting Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Eventlog
DISPLAY_NAME: Event Log
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: EventSystem
DISPLAY_NAME: COM+ Event System
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: FastUserSwitchingCompatibility
DISPLAY_NAME: Fast User Switching Compatibility
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: FontCache3.0.0.0
DISPLAY_NAME: Windows Presentation Foundation Font Cache 3.0.0.0
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ForceWare Intelligent Application Manager (IAM)
DISPLAY_NAME: ForceWare Intelligent Application Manager (IAM)
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: gusvc
DISPLAY_NAME: Google Updater Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: helpsvc
DISPLAY_NAME: Help and Support
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: HidServ
DISPLAY_NAME: HID Input Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: hkmsvc
DISPLAY_NAME: Health Key and Certificate Management Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: HTTPFilter
DISPLAY_NAME: HTTP SSL
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: idsvc
DISPLAY_NAME: Windows CardSpace
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ImapiService
DISPLAY_NAME: IMAPI CD-Burning COM Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: iPod Service
DISPLAY_NAME: iPod Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: JavaQuickStarterService
DISPLAY_NAME: Java Quick Starter
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: lanmanserver
DISPLAY_NAME: Server
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: lanmanworkstation
DISPLAY_NAME: Workstation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: LmHosts
DISPLAY_NAME: TCP/IP NetBIOS Helper
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MBAMService
DISPLAY_NAME: MBAMService
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Messenger
DISPLAY_NAME: Messenger
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MHN
DISPLAY_NAME: MHN
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: mnmsrvc
DISPLAY_NAME: NetMeeting Remote Desktop Sharing
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MSDTC
DISPLAY_NAME: Distributed Transaction Coordinator
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: MSIServer
DISPLAY_NAME: Windows Installer
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: napagent
DISPLAY_NAME: Network Access Protection Agent
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NetDDE
DISPLAY_NAME: Network DDE
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NetDDEdsdm
DISPLAY_NAME: Network DDE DSDM
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Netlogon
DISPLAY_NAME: Net Logon
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Netman
DISPLAY_NAME: Network Connections
TYPE : 120 WIN32_SHARE_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NetTcpPortSharing
DISPLAY_NAME: Net.Tcp Port Sharing Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Nla
DISPLAY_NAME: Network Location Awareness (NLA)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: nSvcIp
DISPLAY_NAME: ForceWare IP service
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NtLmSsp
DISPLAY_NAME: NT LM Security Support Provider
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NtmsSvc
DISPLAY_NAME: Removable Storage
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: NVSvc
DISPLAY_NAME: NVIDIA Display Driver Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: odserv
DISPLAY_NAME: Microsoft Office Diagnostics Service
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ose
DISPLAY_NAME: Office Source Engine
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: PlugPlay
DISPLAY_NAME: Plug and Play
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: PolicyAgent
DISPLAY_NAME: IPSEC Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ProtectedStorage
DISPLAY_NAME: Protected Storage
TYPE : 120 WIN32_SHARE_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RasAuto
DISPLAY_NAME: Remote Access Auto Connection Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RasMan
DISPLAY_NAME: Remote Access Connection Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RDSessMgr
DISPLAY_NAME: Remote Desktop Help Session Manager
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RemoteAccess
DISPLAY_NAME: Routing and Remote Access
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RemoteRegistry
DISPLAY_NAME: Remote Registry
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RpcLocator
DISPLAY_NAME: Remote Procedure Call (RPC) Locator
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RpcSs
DISPLAY_NAME: Remote Procedure Call (RPC)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: RSVP
DISPLAY_NAME: QoS RSVP
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SamSs
DISPLAY_NAME: Security Accounts Manager
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SCardSvr
DISPLAY_NAME: Smart Card
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Schedule
DISPLAY_NAME: Task Scheduler
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: seclogon
DISPLAY_NAME: Secondary Logon
TYPE : 120 WIN32_SHARE_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SENS
DISPLAY_NAME: System Event Notification
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SharedAccess
DISPLAY_NAME: Windows Firewall/Internet Connection Sharing (ICS)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: ShellHWDetection
DISPLAY_NAME: Shell Hardware Detection
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Spooler
DISPLAY_NAME: Print Spooler
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: srservice
DISPLAY_NAME: System Restore Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SSDPSRV
DISPLAY_NAME: SSDP Discovery Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: stisvc
DISPLAY_NAME: Windows Image Acquisition (WIA)
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SwPrv
DISPLAY_NAME: MS Software Shadow Copy Provider
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: SysmonLog
DISPLAY_NAME: Performance Logs and Alerts
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TapiSrv
DISPLAY_NAME: Telephony
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TermService
DISPLAY_NAME: Terminal Services
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Themes
DISPLAY_NAME: Themes
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TlntSvr
DISPLAY_NAME: Telnet
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: TrkWks
DISPLAY_NAME: Distributed Link Tracking Client
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: UMWdf
DISPLAY_NAME: Windows User Mode Driver Framework
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: upnphost
DISPLAY_NAME: Universal Plug and Play Device Host
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: UPS
DISPLAY_NAME: Uninterruptible Power Supply
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: VSS
DISPLAY_NAME: Volume Shadow Copy
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: W32Time
DISPLAY_NAME: Windows Time
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: WebClient
DISPLAY_NAME: WebClient
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: winmgmt
DISPLAY_NAME: Windows Management Instrumentation
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: WmdmPmSN
DISPLAY_NAME: Portable Media Serial Number Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: Wmi
DISPLAY_NAME: Windows Management Instrumentation Driver Extensions
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: WmiApSrv
DISPLAY_NAME: WMI Performance Adapter
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: wscsvc
DISPLAY_NAME: Security Center
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: wuauserv
DISPLAY_NAME: Automatic Updates
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: WZCSVC
DISPLAY_NAME: Wireless Zero Configuration
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: xmlprov
DISPLAY_NAME: Network Provisioning Service
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Looks good.

How is the computer running now?
Are there still any signs of infection?

Did you visit the Windows Update site and check for updates?

I checked Windows Update and the machine is up to date.

It seems to be running fine. No problems with either Explorer or Firefox browsers. Speed seems good.

So is it safe to assume that the trojan and rootkit have been removed?

The logs look clean. You should update your Anti-Virus to the latest rules and do a full system scan and also update MBAM and do a quick scan with it as well and post back the log and let me know if your AV finds anything or not, but so far it appears to be clean.

Here's my MBAM log:

Malwarebytes' Anti-Malware 1.36
Database version: 1959
Windows 5.1.2600 Service Pack 3

4/9/2009 12:02:05 PM
mbam-log-2009-04-09 (12-02-05).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 136022
Time elapsed: 24 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Great. Let me know when the Anti-Virus scan is done and if it finds anything please.

Sorry, which anti-virus program are we talking about?

eeek... I saw the Panda in your log and assumed you were running that. Now it looks like it was maybe only an online scanner.
You do not appear to have any Anti-Virus installed. That is a NO NO

Please install an Anti-Virus product ASAP and update it and do a Full System scan.
If you don't have one and are not sure then I would suggest the Avira AntiVir Personal - FREE Antivirus


Please scan your system with Anti-Virus and let me know what it finds. Thanks.

I thought that buying the protection module for MBAM was taking care of my anti-virus protection. Geez. I wish I had understood that better. I used to use Trend Micro but got rid of it when I got MBAM.

OK, I downloaded and ran Avira. Here is what it said:

Avira AntiVir Personal
Report file date: Thursday, April 09, 2009 16:45

Scanning for 1284893 virus strains and unwanted programs.

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5.1.2600]
Boot mode : Normally booted
Username : SYSTEM
Computer name : KAREN-FC4119C57

Version information:
BUILD.DAT : 9.0.0.386 17962 Bytes 3/11/2009 15:55:00
AVSCAN.EXE : 9.0.3.3 464641 Bytes 2/24/2009 19:13:26
AVSCAN.DLL : 9.0.3.0 40705 Bytes 2/27/2009 17:58:24
LUKE.DLL : 9.0.3.2 209665 Bytes 2/20/2009 18:35:49
LUKERES.DLL : 9.0.2.0 12033 Bytes 2/27/2009 17:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 19:30:36
ANTIVIR1.VDF : 7.1.2.12 3336192 Bytes 2/11/2009 03:33:26
ANTIVIR2.VDF : 7.1.2.105 513536 Bytes 3/3/2009 14:41:14
ANTIVIR3.VDF : 7.1.2.127 110592 Bytes 3/5/2009 21:58:20
Engineversion : 8.2.0.100
AEVDF.DLL : 8.1.1.0 106868 Bytes 1/28/2009 00:36:42
AESCRIPT.DLL : 8.1.1.56 352634 Bytes 2/27/2009 03:01:56
AESCN.DLL : 8.1.1.7 127347 Bytes 2/12/2009 18:44:25
AERDL.DLL : 8.1.1.3 438645 Bytes 10/30/2008 01:24:41
AEPACK.DLL : 8.1.3.10 397686 Bytes 3/4/2009 20:06:10
AEOFFICE.DLL : 8.1.0.36 196987 Bytes 2/27/2009 03:01:56
AEHEUR.DLL : 8.1.0.100 1618295 Bytes 2/25/2009 22:49:16
AEHELP.DLL : 8.1.2.2 119158 Bytes 2/27/2009 03:01:56
AEGEN.DLL : 8.1.1.24 336244 Bytes 3/4/2009 20:06:10
AEEMU.DLL : 8.1.0.9 393588 Bytes 10/9/2008 21:32:40
AECORE.DLL : 8.1.6.6 176501 Bytes 2/17/2009 21:22:44
AEBB.DLL : 8.1.0.3 53618 Bytes 10/9/2008 21:32:40
AVWINLL.DLL : 9.0.0.3 18177 Bytes 12/12/2008 15:47:59
AVPREF.DLL : 9.0.0.1 43777 Bytes 12/5/2008 17:32:15
AVREP.DLL : 8.0.0.3 155905 Bytes 1/20/2009 21:34:28
AVREG.DLL : 9.0.0.0 36609 Bytes 12/5/2008 17:32:09
AVARKT.DLL : 9.0.0.1 292609 Bytes 2/9/2009 14:52:24
AVEVTLOG.DLL : 9.0.0.7 167169 Bytes 1/30/2009 17:37:08
SQLITE3.DLL : 3.6.1.0 326401 Bytes 1/28/2009 22:03:49
SMTPLIB.DLL : 9.2.0.25 28417 Bytes 2/2/2009 15:21:33
NETNT.DLL : 9.0.0.0 11521 Bytes 12/5/2008 17:32:10
RCIMAGE.DLL : 9.0.0.21 2438401 Bytes 2/9/2009 18:45:45
RCTEXT.DLL : 9.0.35.0 87297 Bytes 3/11/2009 22:55:12

Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: c:\program files\avira\antivir desktop\sysscan.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:, F:, H:,
Process scan........................: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: on
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium

Start of the scan: Thursday, April 09, 2009 16:45

Initiating scan of system files:
Signed -> 'C:\WINDOWS\system32\svchost.exe'
Signed -> 'C:\WINDOWS\system32\winlogon.exe'
Signed -> 'C:\WINDOWS\explorer.exe'
Signed -> 'C:\WINDOWS\system32\smss.exe'
Signed -> 'C:\WINDOWS\system32\wininet.DLL'
Signed -> 'C:\WINDOWS\system32\wsock32.DLL'
Signed -> 'C:\WINDOWS\system32\ws2_32.DLL'
Signed -> 'C:\WINDOWS\system32\services.exe'
Signed -> 'C:\WINDOWS\system32\lsass.exe'
Signed -> 'C:\WINDOWS\system32\csrss.exe'
Signed -> 'C:\WINDOWS\system32\drivers\kbdclass.sys'
Signed -> 'C:\WINDOWS\system32\spoolsv.exe'
Signed -> 'C:\WINDOWS\system32\alg.exe'
Signed -> 'C:\WINDOWS\system32\wuauclt.exe'
Signed -> 'C:\WINDOWS\system32\advapi32.DLL'
Signed -> 'C:\WINDOWS\system32\user32.DLL'
Signed -> 'C:\WINDOWS\system32\gdi32.DLL'
Signed -> 'C:\WINDOWS\system32\kernel32.DLL'
Signed -> 'C:\WINDOWS\system32\ntdll.DLL'
Signed -> 'C:\WINDOWS\system32\ntoskrnl.exe'
Signed -> 'C:\WINDOWS\system32\ctfmon.exe'
The system files were scanned ('21' files)

Starting search for hidden objects.
'44009' objects were checked, '0' hidden objects were found.

The scan of running processes will be started
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'msiexec.exe' - '1' Module(s) have been scanned
Scan process 'firefox.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'TeaTimer.exe' - '1' Module(s) have been scanned
Scan process 'ehmsas.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'dllhost.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'nSvcIp.exe' - '1' Module(s) have been scanned
Scan process 'nSvcAppFlt.exe' - '1' Module(s) have been scanned
Scan process 'nvsvc32.exe' - '1' Module(s) have been scanned
Scan process 'mbamservice.exe' - '1' Module(s) have been scanned
Scan process 'jqs.exe' - '1' Module(s) have been scanned
Scan process 'ehSched.exe' - '1' Module(s) have been scanned
Scan process 'ehRecvr.exe' - '1' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'MEMonitor.exe' - '1' Module(s) have been scanned
Scan process 'DevDtct2.exe' - '1' Module(s) have been scanned
Scan process 'kmw_show.exe' - '1' Module(s) have been scanned
Scan process 'dpupdchk.exe' - '1' Module(s) have been scanned
Scan process 'msmsgs.exe' - '1' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'mbamgui.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'CTSysVol.exe' - '1' Module(s) have been scanned
Scan process 'ehtray.exe' - '1' Module(s) have been scanned
Scan process 'itype.exe' - '1' Module(s) have been scanned
Scan process 'kmw_run.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'LCDClock.exe' - '1' Module(s) have been scanned
Scan process 'LCDMedia.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'LCDMon.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
54 processes with 54 modules were scanned

Starting master boot sector scan:

Start scanning boot sectors:

Starting to scan executable files (registry).
The registry was scanned ( '54' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\System Volume Information\_restore{34A19403-3599-4E98-B6CD-42BBBDDF86A0}\RP85\A0042360.exe
[DETECTION] Is the TR/Trash.Gen Trojan
C:\System Volume Information\_restore{34A19403-3599-4E98-B6CD-42BBBDDF86A0}\RP85\A0042493.exe
[DETECTION] Is the TR/Drop.Softomat.AN Trojan
Begin scan in 'F:\' <New Volume>
Begin scan in 'H:\'
H:\Trend Micro\Internet Security 2005\Quarantine\11.tmp
[0] Archive type: HIDDEN
--> FIL\\\?\H:\Trend Micro\Internet Security 2005\Quarantine\11.tmp
[DETECTION] Is the TR/Dldr.Small.aaq.2 Trojan
H:\Trend Micro\Internet Security 2005\Quarantine\6.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
H:\Trend Micro\Internet Security 2005\Quarantine\8.tmp
[0] Archive type: HIDDEN
--> FIL\\\?\H:\Trend Micro\Internet Security 2005\Quarantine\8.tmp
[DETECTION] Is the TR/Dldr.Small.aaq.2 Trojan
H:\Trend Micro\Internet Security 2005\Quarantine\A.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
H:\Trend Micro\Internet Security 2005\Quarantine\F.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\11.tmp
[0] Archive type: HIDDEN
--> FIL\\\?\H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\11.tmp
[DETECTION] Is the TR/Dldr.Small.aaq.2 Trojan
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\6.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\8.tmp
[0] Archive type: HIDDEN
--> FIL\\\?\H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\8.tmp
[DETECTION] Is the TR/Dldr.Small.aaq.2 Trojan
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\A.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\F.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program

Beginning disinfection:
C:\System Volume Information\_restore{34A19403-3599-4E98-B6CD-42BBBDDF86A0}\RP85\A0042360.exe
[DETECTION] Is the TR/Trash.Gen Trojan
[NOTE] The file was moved to '4a0e8d9c.qua'!
C:\System Volume Information\_restore{34A19403-3599-4E98-B6CD-42BBBDDF86A0}\RP85\A0042493.exe
[DETECTION] Is the TR/Drop.Softomat.AN Trojan
[NOTE] The file was moved to '4b7bf895.qua'!
H:\Trend Micro\Internet Security 2005\Quarantine\11.tmp
[NOTE] The file was moved to '4a0c8d9d.qua'!
H:\Trend Micro\Internet Security 2005\Quarantine\6.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
[NOTE] The file was moved to '4a528d9a.qua'!
H:\Trend Micro\Internet Security 2005\Quarantine\8.tmp
[NOTE] The file was moved to '4b26e0db.qua'!
H:\Trend Micro\Internet Security 2005\Quarantine\A.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
[NOTE] The file was moved to '4b24f14b.qua'!
H:\Trend Micro\Internet Security 2005\Quarantine\F.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
[NOTE] The file was moved to '4b292e23.qua'!
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\11.tmp
[NOTE] The file was moved to '4b76166e.qua'!
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\6.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
[NOTE] The file was moved to '4c240053.qua'!
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\8.tmp
[NOTE] The file was moved to '4c2a10c3.qua'!
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\A.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
[NOTE] The file was moved to '4c2b28bb.qua'!
H:\Program Files\Trend Micro\Internet Security 2005\Quarantine\F.tmp
[DETECTION] Contains a recognition pattern of the (harmful) BDS/Agent.EC back-door program
[NOTE] The file was moved to '4c29392b.qua'!


End of the scan: Thursday, April 09, 2009 17:06
Used time: 19:48 Minute(s)

The scan has been done completely.

9261 Scanned directories
272710 Files were scanned
12 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted

Well you can user Trend if you like it. Just didn't see any. MBAM is an Anti-Malware product which is not the same as Anti-Virus and BOTH type of products are needed. Often Anti-Virus suites include Anti-Malware these days, but often are not as up to date and rapid as MBAM is.

You can go into the Trend quarantine folder and delete all of those files now.

The system looks clean and good to go now.

How is the computer running now?
Are there still any signs of infection?

Do you have any other concerns before I finish up with closing information and actually close your post?

Thanks for explaining the difference. As you can tell, I don't know much about this stuff.

The computer is running fine. I haven't noticed any issues. I'm still puzzled about how those two viruses 'disappeared' - they were there so long (2 months!) and MBAM could never remove them. Then one day I run it, and they are gone - not even detected, just gone. But if the system looks clean now, after all this, then I guess I'll believe it.

Thanks for all your help. You really were persistent and clear in your communication.

Actually I have a question: on the Avira should it be set to scanner or guard? What is the difference?

MBAM gets updated numerous times throughout the day with new instructions on how to detect and remove new threats. So basically in effect it gets smarter each day. Then when you updated MBAM it now knew how to detect AND remove it, so it did.

We reviewed and removed some other undesirable items using other tools so now your system appears to be clean.

The GUARD of Avira should always be enabled. It monitors suspicious files continuously when it's on so that it can protect you. If you have it off you could potentially get infected by something that it knew to stop, but you had it off so it didn't stop it.




Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.
Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should Create a New Restore Point to prevent possible reinfection from an old one.
Some of the malware you picked up could have been saved in System Restore.
Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.
Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

• Go to Start > Programs > Accessories > System Tools and click "System Restore".
• If the shortcut is missing you can also click on START > RUN > and type in %SystemRoot%\system32\restore\rstrui.exe and click OK
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
• Give the new Restore Point a name, then click "Create".
• The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

• Then use the Disk Cleanup to remove all but the most recently created Restore Point.
• Go to Start > Run and type: Cleanmgr.exe
• Select the drive where Windows is installed and click "Ok". Disk Cleanup will scan your files for several minutes, then open.
• Click the "More Options" tab, then click the "Clean up" button under System Restore.
• Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
• Click Yes, then click Ok.
• Click Yes again when prompted with "Are you sure you want to perform these actions?"
• Disk Cleanup will remove the files and close automatically.
• On the Disk Cleanup tab, if the System Restore: Obsolete Data Stores entry is available remove them also.
• These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

Additional information
Microsoft KB article: How to turn off and turn on System Restore in Windows XP
Bert Kinney's site: All about Windows System Restore

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install hpHosts
Download it from here
hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,
tracking and malicious websites. This prevents your computer from connecting to these untrusted sites
by redirecting them to 127.0.0.1 which is your own local computer.
hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com
Note 1: If you are running Windows XP SP2, you should upgrade to SP3.
Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.
The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.



Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions


Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help
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