Hello and thank you for the great tool. I've attempted to follow directions closely but also wanted to give a quick history:

Approx 10 days ago I was infected with Power Antivirus 2009 where it would pop up and show a phony scan and want me to purchase their program. I recognized as phony and didn't fall for subscription but not sure how infected I got. I found your program and it has fixed that problem... but here is short history of MBAM logs from earliest to latest.

Also wanted to mention even while I was clean with MBAM last night, Norton successfully quarantined IEDefender three times. I am running a corp version of NAV but it is my own personal computer I got when a start-up I was working at failed. I tried using Windows Restore just because I thought it would be quick and none of this started happening until 10 days ago but I got a "Restoration incomplete Your computer cannot be restored to (the DATE I chose) System Checkpoint No changes have been made to your computer
To choose another restore point, restart System Restore" even though it appears to have a bunch of valid restore points.

I tried to follow your procedure carefully, thanks in advance for helping out.


Malwarebytes' Anti-Malware 1.25
Database version: 1078
Windows 5.1.2600 Service Pack 3

11:50:41 AM 8/23/2008
mbam-log-08-23-2008 (11-50-41).txt

Scan type: Quick Scan
Objects scanned: 69257
Time elapsed: 10 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c001f50e (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f102387.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

********
Malwarebytes' Anti-Malware 1.25
Database version: 1087
Windows 5.1.2600 Service Pack 3

7:57:14 AM 8/26/2008
mbam-log-08-26-2008 (07-57-14).txt

Scan type: Quick Scan
Objects scanned: 85649
Time elapsed: 17 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f102387.exe (Trojan.Agent) -> Quarantined and deleted successfully.

*************************
Malwarebytes' Anti-Malware 1.25
Database version: 1088
Windows 5.1.2600 Service Pack 3

9:39:14 AM 8/27/2008
mbam-log-08-27-2008 (09-39-14).txt

Scan type: Quick Scan
Objects scanned: 85395
Time elapsed: 19 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
***********************

Malwarebytes' Anti-Malware 1.25
Database version: 1090
Windows 5.1.2600 Service Pack 3

8:20:37 AM 8/28/2008
mbam-log-08-28-2008 (08-20-37).txt

Scan type: Quick Scan
Objects scanned: 85538
Time elapsed: 19 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f102387.exe (Trojan.Agent) -> Quarantined and deleted successfully.

***************

Malwarebytes' Anti-Malware 1.25
Database version: 1087
Windows 5.1.2600 Service Pack 3

9:39:01 AM 8/26/2008
mbam-log-08-26-2008 (09-39-01).txt

Scan type: Quick Scan
Objects scanned: 84775
Time elapsed: 18 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
*****************
Now for current date and time and MBAM log is clean below
Malwarebytes' Anti-Malware 1.25
Database version: 1098
Windows 5.1.2600 Service Pack 3

9:16:31 AM 8/30/2008
mbam-log-08-30-2008 (09-16-31).txt

Scan type: Quick Scan
Objects scanned: 79512
Time elapsed: 15 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

*******
Here is Panda logfile
*******
;*******************************************************************************
********************************************************************************
*
*******************
ANALYSIS: 2008-08-30 11:28:56
PROTECTIONS: 2
MALWARE: 53
SUSPECTS: 0
;*******************************************************************************
********************************************************************************
*
*******************
PROTECTIONS
Description Version Active Updated
;===============================================================================
================================================================================
=
===================
Symantec Antivirus Corporate Edition 10.1 No Yes
Windows Defender 1.1.3807.0 No No
;===============================================================================
================================================================================
=
===================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
================================================================================
=
===================
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@trafficmp[2].txt
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@casalemedia[2].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@doubleclick[1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@atdmt[2].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@atdmt[2].txt
00139535 Application/Processor HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP341\A0020496.exe
00139535 Application/Processor HackTools No 0 No No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018003.exe[C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018003.exe][SmitfraudFix\Process.exe]
00139535 Application/Processor HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018013.exe
00139535 Application/Processor HackTools No 0 No No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP341\A0020486.exe[C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP341\A0020486.exe][SmitfraudFix\Process.exe]
00139535 Application/Processor HackTools No 0 No No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018040.exe[C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018040.exe][SmitfraudFix\Process.exe]
00139535 Application/Processor HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018053.exe
00145405 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@247realmedia[1].txt
00145453 Cookie/Bfast TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@bfast[1].txt
00145457 Cookie/FastClick TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@fastclick[2].txt
00145457 Cookie/FastClick TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@fastclick[1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@tribalfusion[1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@tribalfusion[1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@tribalfusion[2].txt
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@mediaplex[1].txt
00145807 Cookie/Linksynergy TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@linksynergy[2].txt
00145881 Cookie/NewMedia TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@anm.co[1].txt
00147824 Cookie/Clickbank TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@clickbank[2].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@com[1].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@com[2].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@com[1].txt
00167704 Cookie/Xiti TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@xiti[1].txt
00167704 Cookie/Xiti TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@xiti[1].txt
00167724 Cookie/HotLog TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@hotlog[2].txt
00167730 Cookie/Hitbox TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@ehg.hitbox[2].txt
00167744 Cookie/GoStats TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@gostats[2].txt
00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@statcounter[2].txt
00167760 Cookie/Hitslink TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@counter.hitslink[1].txt
00167795 Cookie/Cd Freaks TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@club.cdfreaks[3].txt
00168048 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@perf.overture[1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@ad.yieldmanager[1].txt
00168061 Cookie/Apmebf TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@apmebf[2].txt
00168061 Cookie/Apmebf TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@apmebf[1].txt
00168076 Cookie/BurstNet TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@burstnet[2].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@serving-sys[2].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@serving-sys[2].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@bs.serving-sys[1].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@bs.serving-sys[1].txt
00168097 Cookie/BurstBeacon TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@www.burstbeacon[2].txt
00168105 Cookie/Cd Freaks TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@cdfreaks[1].txt
00168109 Cookie/Adtech TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@adtech[1].txt
00168110 Cookie/Server.iad.Liveperson TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@server.iad.liveperson[3].txt
00168114 Cookie/onestat.com TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@stat.onestat[2].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@advertising[1].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@advertising[1].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@advertising[2].txt
00169287 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@media.adrevolver[3].txt
00170304 Cookie/WebtrendsLive TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@statse.webtrendslive[5].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@ads.pointroll[1].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@ads.pointroll[1].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@ads.pointroll[1].txt
00170549 Cookie/FortuneCity TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@fortunecity[1].txt
00170554 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@overture[2].txt
00170554 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@overture[2].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@realmedia[2].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@realmedia[2].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@questionmarket[2].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@questionmarket[1].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@questionmarket[1].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator\Cookies\administrator@zedo[1].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@zedo[2].txt
00173520 Cookie/Bluestreak TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@bluestreak[2].txt
00182104 Cookie/Hitbox TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@phg.hitbox[2].txt
00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@adrevolver[1].txt
00187950 Cookie/bravenetA TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@bravenet[2].txt
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@go[1].txt
00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\DKarst.HYLAS-LT-005\Cookies\dkarst@target[2].txt
00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@target[1].txt
00207862 Cookie/did-it TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@did-it[1].txt
00262020 Cookie/Atwola TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@atwola[1].txt
00286739 Cookie/Hitbox TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@ehg-dig.hitbox[1].txt
00293517 Cookie/AdDynamix TrackingCookie No 0 Yes No C:\Documents and Settings\dkarst\Cookies\dkarst@ads.addynamix[1].txt
03477235 Application/SmithFraudFix.A HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP341\A0020486.exe
03477235 Application/SmithFraudFix.A HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018040.exe
03477235 Application/SmithFraudFix.A HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018003.exe
03541233 HackTool/Rebooter HackTools No 0 No No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018040.exe[C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018040.exe][SmitfraudFix\Reboot.exe]
03541233 HackTool/Rebooter HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018014.exe
03541233 HackTool/Rebooter HackTools No 0 No No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP341\A0020486.exe[C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP341\A0020486.exe][SmitfraudFix\Reboot.exe]
03541233 HackTool/Rebooter HackTools No 0 No No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018003.exe[C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018003.exe][SmitfraudFix\Reboot.exe]
03541233 HackTool/Rebooter HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP341\A0020497.exe
03541233 HackTool/Rebooter HackTools No 0 Yes No C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP336\A0018054.exe
;===============================================================================
================================================================================
=
===================
SUSPECTS
Sent Location [
;===============================================================================
================================================================================
=
===================
;===============================================================================
================================================================================
=
===================
VULNERABILITIES
Id Severity Description [
;===============================================================================
================================================================================
=
===================
;===============================================================================
================================================================================
=
===================

Here is Hijack this log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:35 AM, on 8/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\ProtectTools\Embedded Security Software\SpTna.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTServs.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Sierra\Planner\PLNRnote.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer...DataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {3AC3D009-2E89-4F1E-9F51-04D4FBD50122} (Shoretel SClientInstall) - http://phone/shorewaredirector/clientinsta...ientInstall.ocx
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1177102966941
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1187617189946
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.1.2.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Hylas.local
O17 - HKLM\Software\..\Telephony: DomainName = Hylas.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Hylas.local
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 14187 bytes

Hi there dkarst and welcome to Malwarebytes. Did you also use Smitfraudfix?

Please update MBAM and run a quick scan, post that log and a new HJT log.

Yes, I tried to run smitfraudfix a week or so back as it worked to remove a virus on another computer six months or so ago. I realize it may not be the right tool to remove my current problem and apoligize but I didn't know any better. It didn't seem to run cleanly, it almost seemed to me that Norton was picking up IEDfix as a virus even though it may be part of Smitfraud but I'm not sure. I also tried running smitfraud in safe mode but it didn't get through either. I can attach a log of Norton if you would find that helpful at all. This is the first time I recall where MBAM hasn't returned with a "successful" and instead came back with "no action". Again, thanks for your help.

Malwarebytes' Anti-Malware 1.25
Database version: 1101
Windows 5.1.2600 Service Pack 3

12:08:39 PM 8/31/2008
mbam-log-08-31-2008 (12-08-30).txt

Scan type: Quick Scan
Objects scanned: 74480
Time elapsed: 7 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f102387.exe (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:35:53 PM, on 8/31/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\ProtectTools\Embedded Security Software\SpTna.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTServs.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Sierra\Planner\PLNRnote.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [A00F102387.exe] C:\DOCUME~1\DKARST~1.HYL\LOCALS~1\Temp\_A00F102387.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer...DataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {3AC3D009-2E89-4F1E-9F51-04D4FBD50122} (Shoretel SClientInstall) - http://phone/shorewaredirector/clientinsta...ientInstall.ocx
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1177102966941
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1187617189946
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.1.2.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Hylas.local
O17 - HKLM\Software\..\Telephony: DomainName = Hylas.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Hylas.local
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 14013 bytes

You need to take action. Be sure there is a check next to the item found and remove it. Show me that log and a new HJT please.

IMO Norton is crap. It rarely removes what is found, it's a huge resource hog and there are other free better programs. Give Antivir a try. http://www.free-av.de/de/download/index.html Turn off Norton and scan with an updated Antvir/Avira. You'll see a huge performance increase too.

Sorry for the "no action". Attached are the logs you requested and thanks for the antivirus guidance, as I mentioned, this used to be my machine on corp network and I've been debating on where to move next for AV. Thanks again for help on this problem.

Malwarebytes' Anti-Malware 1.25
Database version: 1101
Windows 5.1.2600 Service Pack 3

1:44:26 PM 8/31/2008
mbam-log-08-31-2008 (13-44-26).txt

Scan type: Quick Scan
Objects scanned: 74782
Time elapsed: 13 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f102387.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
*****

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:45:01 PM, on 8/31/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\ProtectTools\Embedded Security Software\SpTna.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTServs.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Sierra\Planner\PLNRnote.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer...DataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {3AC3D009-2E89-4F1E-9F51-04D4FBD50122} (Shoretel SClientInstall) - http://phone/shorewaredirector/clientinsta...ientInstall.ocx
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1177102966941
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1187617189946
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/...tiveXPlugin.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.1.2.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Hylas.local
O17 - HKLM\Software\..\Telephony: DomainName = Hylas.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Hylas.local
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 13837 bytes

You are running an outdated and unsafe version of Java. You need to uninstall it via Add/Remove programs and delete the program file also. Then go here Java Update and install the correct version for your system. Choose the offline installation.

Your log looks clean. We need to now reset a clean System Restore point. If you don't and you need to use System Restore you will reinfect yourself. Go to Start>Control Panel>System. Click on the System Restore tab and put a check in Turn off System Restore. Then click OK.

Now go to Start>Help and Support > Undo Changes to Your System or System Restore depending on the make of your PC. Click on what ever will open the System Restore box. You will see two options, Choose Create a System Restore Point. Give it a name like Clean Restore Point and today's date. Now if you need to use it you have it.

Many of these infections can be avoided with an added layer of prevention. All recommended programs are free and easy on system resources. You should install them as part of your protection arsenal. Keep MBAM and Spybot Search & Destroy and always immunize SBS&D when you update. You will also need at least one other scanning program Asquared or SuperAntiSpyware are good and there are several other excellent programs with free and paid versions. Read the overviews of what each program below does so you have an understanding of their importance and how to use.

A firewall and antivirus are also essential. The Windows firewall in XP and Vista is not sufficient.

Preform Windows Updates monthly on the second Tuesday or use automatic updates, and use your scanners weekly at the least. Always update before you scan.

Keep other software known for vulnerabilities updated also. Use the Secunia Inspector free scan to identify risks in outdated versions.

SpywareBlaster from Javacool Software

WinPatrol by BillPStudios

SiteHound by FireTrust

RogueRemover

hpHosts

The windows firewall is not sufficient to protect. It doesn't monitor outgoing traffic and this is a must. I use and recommend Online Armor Free

Also the full protection of MBAM is offered at a very low price.

Thank you very much JeaninMontana. I've updated my Java to current level and also updated Acrobat reader from 8 to 9 as I saw that recommendation in a few other threads here. I established a Windows restore point and tested it as Windows had a bunch of restore points before but they would not work. I have two final questions if you wouldn't mind:

1. My computer is an HP with a "recovery partition" E: drive where a system backup is kept. Both C: and E: are monitored with Windows Restore. I read a somewhere a while back and it seems to make sense to me that the recovery partition should be deselected in the Windows Restore or maybe it doesn't make any difference as there are some special protection on that partition. What is your opinion?

2. I have read about CCleaner being a decent tool for some cleanup... what is your opinion?

Again, thanks so much for your help.

Hi it's possible that the recovery partition is infected, you can clean it with MBAM, just include that partition in the scan. I'm not sure excluding E in System Restore is a good idea. I suggest you post that in the PC Help forum, we will both learn. I didn't know Adobe was at 9 now, thanks! CCleaner is very good for cleaning up wasted space by junk files. It is not a malware tool.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine. Please start a thread of your own and someone will be happy to help you.