I recently got a new laptop, somewhere made a mistake, corrected mistake, but found I had a nasty infection.

I originally had a Trojan.BHO infection, but malwarebytes locked it away and it hasn't been seen since. However it's back doors are still there, I've scanned and rebooted 5 times until this point, and they are still present. I am running Vista 32-bit, and I've run out of ideas. I've done what the guides say and they're still there. Professional help would be very appreciated.

I factory restored my computer and they are still there and I had more then what I started with. x_x

Malwarebytes Log

$Malwarebytes' Anti-Malware 1.31
Database version: 1551
Windows 6.0.6001 Service Pack 1

12/26/2008 1:27:56 PM
mbam-log-2008-12-26 (13-27-56).txt

Scan type: Quick Scan
Objects scanned: 45643
Time elapsed: 3 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{86676e13-d6d8-4652-9fcf-f2047f1fb000} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\kt_bho.KettleBho (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ProgramData\Partner\partner.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Users\Default\My Documents\My Music\New Song.lagu (Backdoor.Bot) -> Delete on reboot.
C:\Users\Default\My Documents\My Music\Video.vidz (Backdoor.Bot) -> Delete on reboot.
C:\Users\Default\My Documents\My Pictures\aweks.pikz (Backdoor.Bot) -> Delete on reboot.
C:\Users\Default\My Documents\My Pictures\seram.pikz (Backdoor.Bot) -> Delete on reboot.
C:\Users\Default\My Documents\My Music\My Music.url (Trojan.Zlob) -> Delete on reboot.
C:\Users\Default\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Delete on reboot.
C:\Users\Default\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Delete on reboot.


Panda Scan (Should I have rebooted before running panda? It says I have nothing. But I know that's not the case.)

;*******************************************************************************
********************************************************************************
*
*******************
ANALYSIS: 2008-12-26 14:06:18
PROTECTIONS: 3
MALWARE: 0
SUSPECTS: 2
;*******************************************************************************
********************************************************************************
*
*******************
PROTECTIONS
Description Version Active Updated
;===============================================================================
================================================================================
=
===================
Windows Defender 1.1.3007.0 No Yes
McAfee Internet Security Suite 2007 8.1 No No
McAfee VirusScan Plus 12.1 No No
;===============================================================================
================================================================================
=
===================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
================================================================================
=
===================
;===============================================================================
================================================================================
=
===================
SUSPECTS
Sent Location �[+P��
C5
;===============================================================================
================================================================================
=
===================
No C:\Acer\Preload\Autorun\APP\ArcadDlx\SDMA\data1.cab[FiltHookInstaller.exe] �[+P��
C5
No C:\Program Files\Acer GameZone\Turbo Pizza\TurboPizza.exe �[+P��
C5
;===============================================================================
================================================================================
=
===================
VULNERABILITIES
Id Severity Description �[+P��
C5
;===============================================================================
================================================================================
=
===================
;===============================================================================
================================================================================
=
===================


HiJackthis Log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:08:06 PM, on 12/26/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Users\Amanda\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...p;m=aspire_5730
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...p;m=aspire_5730
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.415.1646\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Acer VCM.lnk = ?
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Partner Service - Google Inc. - c:\programdata\partner\partner.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe

--
End of file - 7863 bytes


Also at the moment the Spybot site is not responding on my browser, i'm wondering if it's me or the website itself. It was working this morning,

Sorry for the delay but many are away for the Holidays.

Please run the following to help us track it down for you.


Reconfigure Windows XP to show hidden files:
To enable the viewing of Hidden files follow these steps:

* Close all programs so that you are at your desktop.
* Double-click on the My Computer icon.
* Select the Tools menu and click Folder Options.
* After the new window appears select the View tab.
* Put a checkmark in the checkbox labeled Display the contents of system folders.
* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
* Remove the checkmark from the checkbox labeled Hide protected operating system files.
* Press the Apply button and then the OK button and exit My Computer.
* Now your computer is configured to show all hidden files.


Important!

All of the following instructions must be run on the affected computer. Logs from a different computer will not help me help you. So, if you need to download all of this and then copy it to CD or memory stick and take it to the other computer, please do so. Either way, it's important. The logs have to be made by the computer with the problem.

I also need for you to download this program OTListIt2.exe to your desktop.

Close all applications and windows so that you have nothing open and are at your Desktop

Double-click on the OTListIt.exe file to start OTListIt. OK any warning about running OTListIt.

Place a checkmark in the "Scan All Users" checkbox (Leave the 'Use Whitelist' checked' and the 'File Age:' at 30 days)

Click the Run Scan button

NOTE: Please be patient and let the scan run without using the computer

When the scan is complete, a text file (OTListIt.Txt) will open in Notepad (if not, it can be found on your Desktop)

In Notepad, click Edit, Select all then Edit, Copy

Reply to this topic, click in the topic reply window, and press Ctrl+V to paste the log or Righ click paste.

Submit your reply and close the Notepad window with OTList.txt

Also OTListIt's Extras.txt log file will be minimized in the Taskbar (and located on your Desktop) - click on this and maximize the window

In Notepad, click Edit, Select all then Edit, Copy

Reply to this topic again, click in the topic reply window, and press Ctrl+V to paste the extras log or Right click paste.

NOTE: If the files (OTListIt.txt, Extras.txt) do not appear in your taskbar, just open the files in notepad from your desktop.

Please allow me time to analyze your post. If you don't see a reply from me after 24 hours, feel free to PM me.

No reply, closing post