DLGolfs
May 17 2009, 01:14 PM
I am getting erratic mouse movement, flashing dialog boxes, shuts down Outlook automatically, have to hard boot to shut computer down.
I can only use computer for 10 on Outlook or IE 7 then problem begins.
I run Lavasoft in the background and AVG free
I have a firewall on my router and on windows, no exceptions
Ran saftey live (windows one care) and trend micro scans,did not find it
Ran Hyjack this, nothing there I don't recognize as valid
Problem persists
Ran Malwarebytes and found 12 Trojan horse, log attached. Look at registry and they are gone
Deleted Cyberdefender also in registry and all related entries
Use computer problemis back.
Ran malware again and again full and partial and it did not find the problem, only cookies
Ran Lavasoft, and did not find anything until 4th try and only one trojan horse, not 12 like Malware, but this was after Malware ran
Still have problem
My question is first about the trojan horse, but why doesn't Malware picked it up after it happens again?
Secondly, I was ready to buy it but if it does not pick it up then why buy it and continue to have the problem?
I can't keep running the Malware whenit does not show anything and problem comes back.
Maniac
May 17 2009, 01:21 PM
Greetings.
To get you fixed up please follow the instructions here: I'm infected - What do I do now?And post your logs in a new topic here: Malware Removal - HijackThis LogsPlease be sure not to install any software or use any removal/scanning tools exept those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.note: if for some reason you are unable to run some/any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.I hope I was helpful. Good luck and safe surfing.
DLGolfs
May 19 2009, 04:50 PM
I have done everything already and posted in the I am infected,but received no reponse
QUOTE (Maniac @ May 17 2009, 09:21 AM)

Greetings.
To get you fixed up please follow the instructions here: I'm infected - What do I do now?And post your logs in a new topic here: Malware Removal - HijackThis LogsPlease be sure not to install any software or use any removal/scanning tools exept those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.note: if for some reason you are unable to run some/any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.I hope I was helpful. Good luck and safe surfing.

Maniac
May 19 2009, 06:00 PM
Experts are very busy, please be patient.
DLGolfs
May 19 2009, 11:50 PM
Thank you!
QUOTE (Maniac @ May 19 2009, 02:00 PM)

Experts are very busy, please be patient.