I am a first time user. My computer was infected and a friend of mine suggested to use this software to help cleaning up the virus. Every time I use the quick scan, the program appears to be stuck whenever the infection number hits 57. Could someone please help.

Please follow these instructions (skipping any steps you are unable to complete) for posting in our Malware Removal - HijackThis Logs forum. If you cannot follow any of those steps, then please create a new topic in that forum explaining what happened when you tried to run each of the tools in the instructions, and the expert who helps you will be able to suggest steps to take to get the tools working.