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Malwarebytes Forum > Computer Help > Malware Removal - HijackThis Logs
Big T
I am having the same problem. This Malware Doctor will not leave. I have tried Avira, Malwarebytes, pctools spyware doctor, nothing works. Please any suggestions? I have attached a screen shot of it.
negster22
Hello and Welcome to Malwarebytes' Malware Removal forum.

Please read HJT topic
http://www.malwarebytes.org/forums/index.php?showtopic=9573

Please download ATF Cleaner by Atribune
  • Close Internet Explorer and any other open browsers
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.

If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.

If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Relaunch Malwarebytes' Anti-Malware (MBAM)
  • Click the Update tab and Check for Updates- then wait for MBAM to update
  • Click the Scanner tab, and select Perform Quick scan, then click Scan.
  • When the scan is complete, click OK -> Show Results to view the scan results.
  • Check all items found, and then choose the 'Remove Selected' option to move the selected items to the quarantine.
  • When the scan is done, a log will open in Notepad with the scan results.
  • Please post the results in your next reply.


_____________________________________________

Download DDS and save it to your desktop from here



Disable any script blocking programs you may have installed (such as Norton script blocking), and then double-click dss.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please copy and paste both logs into your next reply,


To sum it up, I need to see:
1. An updated MBAM log
2. A HJT log
3. DDS - DDS.txt & Attach.txt posted in your reply - not attached
Big T
QUOTE (negster22 @ May 23 2009, 03:17 PM) *
Hello and Welcome to Malwarebytes' Malware Removal forum.

Please read HJT topic
http://www.malwarebytes.org/forums/index.php?showtopic=9573

Please download ATF Cleaner by Atribune
  • Close Internet Explorer and any other open browsers
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.

If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.

If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Relaunch Malwarebytes' Anti-Malware (MBAM)
  • Click the Update tab and Check for Updates- then wait for MBAM to update
  • Click the Scanner tab, and select Perform Quick scan, then click Scan.
  • When the scan is complete, click OK -> Show Results to view the scan results.
  • Check all items found, and then choose the 'Remove Selected' option to move the selected items to the quarantine.
  • When the scan is done, a log will open in Notepad with the scan results.
  • Please post the results in your next reply.


_____________________________________________

Download DDS and save it to your desktop from here



Disable any script blocking programs you may have installed (such as Norton script blocking), and then double-click dss.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop
  • Please copy and paste both logs into your next reply,


To sum it up, I need to see:
1. An updated MBAM log
2. A HJT log
3. DDS - DDS.txt & Attach.txt posted in your reply - not attached




Malwarebytes' Anti-Malware 1.36
Database version: 2170
Windows 5.1.2600 Service Pack 3

5/23/2009 10:58:18 AM
mbam-log-2009-05-23 (10-58-18).txt

Scan type: Quick Scan
Objects scanned: 108587
Time elapsed: 4 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\Temp\msb.dll (Spyware.Agent) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Spyware.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Spyware.Agent) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Spyware.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\msb.dll (Spyware.Agent) -> Delete on reboot.
C:\Documents and Settings\Tim\protect.dll (Spyware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\autochk.dll (Spyware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\protect.dll (Spyware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lmn_setup.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Tim\Start Menu\Programs\Startup\ChkDisk.dll (Spyware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Tim\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\win32hlp.cnf (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\nsrbgxod.bak (Trojan.Agent) -> Delete on reboot.
negster22
Hi,

Was DDS unable to run and produce a log?

According to MBAM you have a userint infection, and Combofix can restore this system file from an authentic backup if you install the Recovery Console, when prompted to by Combofix.

Note: If you are running Vista, installing the Recovery Console is not necessary.

Therefore, I am modifying the instructions at this juncture to include that.

Please rerun ATF Cleaner.

Reboot

Next, download this Antirootkit Program to a folder that you create such as C:\ARK, by choosing the "Download EXE" button on the webpage.

Disable the active protection component of your antivirus by following the directions that apply here:
http://www.bleepingcomputer.com/forums/topic114351.html

Next, please perform a rootkit scan:
  • Double-click the randonly name EXE located in the C:\ARK folder that you just downloaded to run the program.
  • When the program opens, it will automatically initiate a very fast scan of common rootkit hiding places.
  • When the scan is finished (a few seconds, click the Rootkit/Malware tab,and then select the Scan button.
  • Leave your system completely idle while this longer scan is in progress.
  • When the scan is done, save the scan log to the Windows clipboard
  • Open Notepad or a similar text editor
  • Paste the clipboard contents into a text file by clicking Edit | Paste or Ctl V
  • Exit the Program
  • Save the Scan log as ARK.txt and post it in your next reply. If the log is very long attach it please.


Please download Combofix from one of these locations:
HERE or HERE

I want you to rename Combofix.exe as you download it to a name of your choice such as blip.exe

Notes:
  • It is very important that save the newly renamed EXE file to your desktop.
  • You must rename Combofixe.exe as you download it and not after it is on your computer.

    You may have to modify your browser settings if you use Firefox, so you can rename Combofix.exe as you download it. To do that:
  • For Firefox
    • Open Firefox and click Tools -> Options -> Main
    • Under the downloads section check the button that says "Always ask me where to save files".
    • Click OK
  • For Internet Explorer:
    • When downloading, choose to save, not open the file
    • When prompted - save the file to your desktop, and rename it anything with an .exe extension on the end.


Here is a tutorial that describes how to download, install and run Combofix more thoroughly. Please review it and follow the prompts to install Recovery Console if you have not done that already:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Very Important! Temporarily disable your antivirus and antimalware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix and even remove onboard components so it is rendered ineffective:
http://www.bleepingcomputer.com/forums/topic114351.html

Also, disable your firewall!
You can enable the Window firewall in the interim, until the scan is complete.

Note: The above tutorial does not tell you to rename Combofix as I have instructed you to do in the above instructions, so make sure you complete the renaming step before launching Combofix.

Running Combofix

In the event you already have Combofix, please delete it as this is a new version.
  • Close any open browsers.
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.


1. Double click on the renamed combofix.exe (blip.exe) & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt
3. Post the contents of that log in your next reply with a new hijackthis log.

Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.

Please post back ARK.txt, C:\Combofix.txt and a new hijackthis log
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