running WinXP SP3, 32 bit running current version of MBAM, licensed copy. i see the MBAM service starts, but no icon in system tray and when i launch MBAM the gui always does not show it's started. when i start realtime protection, it seems to run fine with no errors or problems, the icon drops down into the tray just fine. also, scans seem to run fine too. I removed all my other virus scan software so there shouldn't be any conflicts.

thx!

Please try the following exactly in the order listed and let us know if you're still having issues running the software.

You should NOT run your computer without Anti-Virus software as you will easily become infected pretty quickly.

Basic procedures to correct freezing issues often due to other Security Software
If these procedures do not correct the problem please create a new post seeking further assistance

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility.
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here
   Note: If you're using a PAID version of Malwareybtes, you will need to reactivate the program using the license you were sent via e-mail.

BEFORE registering and starting the Protection Module, locate the Exclusion List for your Anti-Virus. Probably under an advanced menu in the program.
Add the following folders, sub-folders if you can, at a minimum add the files to the exclusion to be safe.
You may have to also add Malwarebytes to your Firewall rules to allow since its a new version and method being used.

• C:\Program Files\Malwarebytes' Anti-Malware
• C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
• C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
• C:\WINDOWS\system32\drivers\mbam.sys
• C:\WINDOWS\system32\drivers\mbamswissarmy.sys
• C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
• C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe