thank you!

How about a little more information as to why you posted this YB - what's going on?

@ AdvancedSetup

Sorry about that, I had multiple interruptions all day. Thats my wife's pc with the pro ver. of mbam. (bought this month, now we have 3 pro packs) anyway! the video is sluggish
and I may have some hardware issues? Once the pc is started, the fan starts to go faster & faster and/or louder.
ex, was going to look it over, and see if there are any issues he could advise me on. She shops online and is an AOL user. and gets cashback rewards, called Ebates, which comes up as an infection but it just tracks her all over with cookies.
I ran 5 scanners on it and it shows clean.... any advice --I'll be graetfull for!.. but I have to go back & forth about 5 feet to get to her pc from where mine is.

Would be good if you can run C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe and SAVE the NFO file and then zip it up and attach it or send in PM to Exile and Myself.

will do I just have the log on to her pc.. thx. for the quick reply

Alright, since she's having video corruption issues, lets start with the obvious. Uninstall the current NVIDIA drivers and install the latest from here. Let me know if that fixes the corruption or not .

As far as her Autoruns, there's not a whole lot there (since she actually likes AOL and all ). I did notice a couple of dead service entries though so lets get rid of them:

Under HKLM\System\CurrentControlSet\Services right-click the following entries and select DELETE:

• SupportSoft RemoteAssist
• Symantec Core LC

After doing this stuff, let me know how it's running and whether or not the video corruption still exists.

did an Uninstall from the Device Manager/Nvidia drivers
and an install of nvidia drivers on your link!
Now there is a whole control panel for advanced changes, ie: refresh rate 75 Hertz, 72 Hertz, 70 Htz. and 60 Htz. is checked as a default
Let me know if you want that 60 Htz. moved up 1 at a time??


There is some improvement, still sluggish (taskbar is set on autohide) sugglish when it pops up & down
Overall performance is appx: 30 35% better.... nice work!

Ok, now disable the NVIDIA control startup the way we did on yours. Open up Autoruns and:

I need to start her pc will be back in 5min. sent you a few pm's

do you have the autoruns file so I can remove it? need to post a pic..out of space

edit: nevermind, silly me . Yes, I've already downloaded your attachment, go ahead and remove it.

seems like the new drivers helped some, but If I open a browser sometimes 2-3 open, or rt. click to open a browser & I get this:

Done! do I need to re-boot?

Under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Uncheck the following:

NvCplDaemon NVIDIA Display Properties Shell Extension we're temporarily disabling this to see if it helps with your lag

You get what, the green/blue menu? Or the menu just pops up?

edit Yes, reboot .

I rt. moused click on IE desktop icon & that pic stayed?

Ah, it didn't redraw the desktop. I understand now . Yes, that's most likely either an issue with lacking resources (ie weak video card, not enough video ram, slow GPU or CPU etc) or it's the refresh rate. After reboot, try changing the settings a little higher (next up should be either 70 or 75hz).

its set at a default of 60 -- will kick it up. see pm please..thx.

I'm going to have to look at all you posted I'm at 72 Htrz. now slightly better

Ok, experiment with refresh rates and let me know .

I'm logged in this board on two pc's

EDIT: ok, I guess there not much more we can do? Thank you very much exile for looking at the autoruns. I suspect the video ram is 64? I should check or replace the video card?

Not sure it would be worth it, as long as it's tolerable now. You can always right click the desktop and select "Refresh" and see if that forces it to redraw the screen correctly (it should). The video card should be fairly inexpensive to replace since it's got an AGP slot (currently occupied by the 5200). You can find one cheap either online or at a PC parts store (repair shops usually have them pretty cheap). I'd look for something with around 128Mb of video ram. You don't need anything too powerful, just better than what you've got now .

ok sent you a pm.. Thx again for looking at the autoruns... I'll open the tower up & use a bigger hammer
I'm greatful for the time you put in to read that log... yardbird

@ exile360 runing this program http://www.runscanner.net/ on my notebook came up with appx: 15 programs in the red. Not found

What are they related to (ie what program(s))? Be sure to check that before removing anything.

heres a few appx 4

another -- I'm not sure about this? I may need them

I wouldn't worry about (or mess with) the CLSID's, for example is related to Windows Update. However, there's one entry for a Lexmark/Dell printer, if you don't have one or use one any more you can delete it. You can get rid of If you don't have the Dell/Lexmark printer any more.

As for the entries in your second post, get rid of this one: But leave the rest alone, they show up on everyone's system (Autoruns shows them as well under "Drivers" as "File not found").

ok will do as instructed, I new some were meant to stay. Its a more user frindly program.
once again thank you

You're welcome .

update

I look at the back of the tower, (she sent it out for service when I was in CA.) and it came back with studded closed! I thought it was a tiny hex wrench? Its round appx: 1mm in dia. I never ran into a tower I could not open. When I replaced the 2 fans. I used a screwdriver to get in the same tower. Looks like I'll pay a visit to this local store, and have him lend me the tool. I got a list you sent me of the video cards. thx.

test