i am a new member and just wanna say " hello"
my problem; last week i uninstalled superantispyware free edition with revo uninstaller cause i found a better one. then i tried to remove superantispyware folder in windows program files but it can't work. it said " saswinlo.dll :access is denied " why this? help me please
Full Version: program files
Hi and welcome to Malwarebytes. Please read these Terms of Service for this site and in particular posting to HiJack This log threads. http://www.malwarebytes.org/forums/index.php?act=boardrules
Have you checked to make sure no services for SAS are not still installed and running? This will cause you to not be able to delete a file because the file is in use. Look in your Task Manager and see if you spot anything related to the program. Let us know how it goes.
Have you checked to make sure no services for SAS are not still installed and running? This will cause you to not be able to delete a file because the file is in use. Look in your Task Manager and see if you spot anything related to the program. Let us know how it goes.
QUOTE (JeanInMontana @ Jul 12 2007, 11:57 AM) 
Hi and welcome to Malwarebytes. Please read these Terms of Service for this site and in particular posting to HiJack This log threads. http://www.malwarebytes.org/forums/index.php?act=boardrules
Have you checked to make sure no services for SAS are not still installed and running? This will cause you to not be able to delete a file because the file is in use. Look in your Task Manager and see if you spot anything related to the program. Let us know how it goes.
Have you checked to make sure no services for SAS are not still installed and running? This will cause you to not be able to delete a file because the file is in use. Look in your Task Manager and see if you spot anything related to the program. Let us know how it goes.
could you give me more specific steps?thank you
Right click on the toolbar and choose Task Manager. Click on the Processes tab and scroll through the list see if there is anything you recognize that could be related to SAS. If there is right click on the process name and choose end process. Be sure you are choosing the correct process though. If you never did know what processes were associated with the program, then you probably shouldn't attempt this.
You might also try booting into Safe Mode and deleting the file then. To enter Safe Mode reboot and begin tapping the F8 key immediately. When you get the screen prompt navigate using the arrow keys to "Safe Mode" and hit enter. The computer will then boot into Safe Mode and you can navigate to the program folder and try deleting it.
You might also try booting into Safe Mode and deleting the file then. To enter Safe Mode reboot and begin tapping the F8 key immediately. When you get the screen prompt navigate using the arrow keys to "Safe Mode" and hit enter. The computer will then boot into Safe Mode and you can navigate to the program folder and try deleting it.
QUOTE (JeanInMontana @ Jul 12 2007, 12:29 PM)
Right click on the toolbar and choose Task Manager. Click on the Processes tab and scroll through the list see if there is anything you recognize that could be related to SAS. If there is right click on the process name and choose end process. Be sure you are choosing the correct process though. If you never did know what processes were associated with the program, then you probably shouldn't attempt this.
You might also try booting into Safe Mode and deleting the file then. To enter Safe Mode reboot and begin tapping the F8 key immediately. When you get the screen prompt navigate using the arrow keys to "Safe Mode" and hit enter. The computer will then boot into Safe Mode and you can navigate to the program folder and try deleting it.
You might also try booting into Safe Mode and deleting the file then. To enter Safe Mode reboot and begin tapping the F8 key immediately. When you get the screen prompt navigate using the arrow keys to "Safe Mode" and hit enter. The computer will then boot into Safe Mode and you can navigate to the program folder and try deleting it.
the same result.it can't deleted / removed
help me,please !!!how to delete/remove superantispyware folder in program files
Have you looked on their site for an answer? Right click on My Computer and choose manage look in the services there and see if there is anything related to SAS. If there is stop the service and delete the file.
Have you tried restarting your computer in between the uninstall and the deleting? I don't think you actually tried safe mode because it would definetely delete there.
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