Please note that all instructions given are customised for this computer only,
the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
- Please Read All Instructions Carefully
- If you don't understand something, stop and ask! Don't keep going on.
- Please do not run any other tools or scans whilst I am helping you
- Failure to reply within 5 days will result in the topic being closed.
- Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly

Some of the logs I request will be quite large, You may need to split them over a couple of replies.
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe----------------------------------------------------------------------------------------Download and Run ComboFix (by sUBs)Please visit this webpage for instructions for downloading and running ComboFix:
Bleeping Computer ComboFix Tutorial- You must download it to and run it from your Desktop
- Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
- Double click combofix.exe & follow the prompts.
- When finished, it will produce a log. Please save that log to post in your next reply
- Re-enable all the programs that were disabled during the running of ComboFix..
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper QUOTE
For instructions on how to disable your security programs, please see this topic
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs