michael5029
Oct 31 2009, 10:30 PM
Hi guys,
I am having trouble removing a virus that keeps task manager from turning on and prevents me from installing any anti virus or malware program. (The virus used to make this weird shutdown countdown thing start, but it stopped. I dunno how I did that). I tried installing using Hijack This, but that won't start either. I am using my clean computer right now and I 've already tried installing it here and moving the installed files to the infected computer. I 've already solved the task manager problem by tweaking the registry a bit, but I don't know what to do from here.
Maniac
Oct 31 2009, 10:40 PM
Greetings

.
If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:
If you aren't able to use those instructions or there are other issues then please follow the instructions here:I'm infected - What do I do now?And post your logs in a new topic here:Malware Removal - HijackThis LogsPlease be sure not to install any software or use any removal or scanning tools except those that you are
instructed to by the expert who will be assisting you as doing so can make their job much more difficult.note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one.
If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.I hope I was helpful. Good luck and safe surfing.