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Full Version: y.exy, Emold, Xbot -- am I clean?
Malwarebytes Forum > Computer Help > Malware Removal - HijackThis Logs
2muchtime
I’ve run into a combination of malware and want to be sure that all is clear. Ran MBAM (log below) as well as a full anti-virus scan and came up with y.exy, emold, acrord32, and zbot. Many seemd to have been blocked by Norton, but am particularly concerned that the y.exy file (which I can't find) made “modifications” to my computer. I'd like to be sure there were no security changes made. I’ve read on some sites that a system reinstall may be necessary to be sure – is that the case?

Thanks for your help!

First indication of trouble came from Norton Internet Security – here are the logs (note info is by category and in reverse chrono order):

11/3/2009 9:34 PM,Info,"An instance of \"<path>C:\WINDOWS\System32\svchost.exe</path>\" is preparing to access the Internet.",Detected,No Action Required,Firewall - Activities,,,,,,

11/3/2009 9:34 PM,Info,"An instance of \"<path>C:\Documents and Settings\KD\Local Settings\Temp\y.exy</path>\" is preparing to access the Internet.",Detected,No Action Required,Firewall - Activities,,,,,,

11/3/2009 9:33 PM,Info,"An instance of \"<path>C:\Program Files\Internet Explorer\iexplore.exe</path>\" is preparing to access the Internet.",Detected,No Action Required,Firewall - Activities,,,,,,

11/3/2009 9:32 PM,Info,"An instance of \"<path>C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe</path>\" is preparing to access the Internet.",Detected,No Action Required,Firewall - Activities,,,,,,

11/3/2009 9:31 PM,Info,"An instance of \"<path>C:\Program Files\Internet Explorer\iexplore.exe</path>\" is preparing to access the Internet.",Detected,No Action Required,Firewall - Activities,,,,,,

Category: Intrusion Prevention

11/3/2009 9:33 PM,High,"An intrusion attempt by 64.34.174.24 was blocked. Application path <path>\DEVICE\HARDDISKVOLUME2\PROGRAM FILES\ADOBE\ACROBAT 7.0\READER\ACRORD32.EXE</path>",Blocked,No Action Required,,HTTP Acrobat Suspicious Executable File Download,"64.34.174.24, 80",64.34.174.24/eterwvquo/load.php?id=2

Category: Resolved Security Risks

11/4/2009 12:12 AM,High,Auto-Protect has detected Suspicious.MH690.A,"Blocked, Blocked",Resolved - No Action,Heuristic Virus,2009.11.03.022,Auto-Protect,c:\windows\temp\rdl1a43.tmp.exe,,,,

11/4/2009 12:12 AM,High,Auto-Protect has detected Suspicious.MH690.A,"Blocked, Blocked",Resolved - No Action,Heuristic Virus,2009.11.03.022,Auto-Protect,c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\0de3s5uj\load-full[1].exe,,,,

11/3/2009 11:49 PM,High,Auto-Protect has detected Trojan.Zbot!gen2,"Blocked, Blocked",Resolved - No Action,Heuristic Virus,2009.11.03.022,Auto-Protect,c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\kxancdq3\z[1].exe,,,,

11/3/2009 11:49 PM,High,Auto-Protect has detected Trojan.Zbot!gen2,"Blocked, Blocked",Resolved - No Action,Heuristic Virus,2009.11.03.022,Auto-Protect,c:\windows\temp\rdl19f5.tmp.exe,,,,

11/3/2009 9:40 PM,High,Suspicious.MH690.A detected by Auto-Protect,Quarantined,Resolved - No Action,Heuristic Virus,2009.11.03.022,Auto-Protect,,109.2.2.4,Suspicious.MH690.A,File Based,Fully removed

11/3/2009 9:37 PM,High,Auto-Protect has detected Suspicious.MH690.A,"Blocked, Blocked",Resolved - No Action,Heuristic Virus,2009.11.03.022,Auto-Protect,c:\windows\temp\rdlebe.tmp.exe,,,,

11/3/2009 9:36 PM,High,Auto-Protect has detected Suspicious.MH690.A,"Blocked, Blocked",Resolved - No Action,Heuristic Virus,2009.11.03.022,Auto-Protect,c:\windows\temp\rdlebe.tmp.exe,,,,

Category: Quarantine

11/3/2009 9:40 PM,High,Suspicious.MH690.A detected by Auto-Protect,Quarantined,Resolved - No Action,Auto-Protect,2009.11.03.022,109.2.2.4,Suspicious.MH690.A,Heuristic Virus,File Based,Fully removed

Category: System Activity Monitoring

November 04, 2009 8:07 AM","System Configuration, Windows Startup Settings","c:\documents and settings\kd\local settings\temp\is-5q6sn.tmp\_isetup\_regdll.tmp, c:\documents and settings\kd\local settings\temp\is-5q6sn.tmp\_isetup\_shfoldr.dll, c:\documents and settings\kd\local settings\temp\is-5q6sn.tmp\mbam.dll,

11/4/2009 7:40 AM,Low,"logon.exe modified your System Configuration., Resource",Detected,"No Action Required, No Action Required",c:\windows\system32\logon.exe,"Wednesday, November 04, 2009 7:40 AM",System Configuration,,C:\WINDOWS\SYSTEM32\svchost.exe

11/4/2009 12:10 AM,Low,"rdl1a3c.tmp.exe modified your System Configuration., Resource",Detected,"No Action Required, No Action Required",c:\windows\temp\rdl1a3c.tmp.exe,"Wednesday, November 04, 2009 12:10 AM",System Configuration,c:\windows\temp\rdl1a3d.tmp,

11/3/2009 9:34 PM,Low,"y.exy made 5 modifications to your computer., Resource",Detected,"No Action Required, No Action Required",c:\documents and settings\kd\local settings\temp\y.exy,"Tuesday, November 03, 2009 9:34 PM",System Configuration,"c:\documents and settings\kd\local settings\temp\rdlebb.tmp, c:\documents and settings\kd\local settings\temp\rdlebc.tmp, c:\documents and settings\kd\local settings\temp\rdlebd.tmp","C:\WINDOWS\SYSTEM32\svchost.exe, C:\WINDOWS\explorer.exe"

-----------------------------------------------------------------------------------------------------------------------------

I’ve run a MBAM short scan:

Malwarebytes' Anti-Malware 1.41
Database version: 3098
Windows 5.1.2600 Service Pack 3

11/4/2009 8:46:57 AM
mbam-log-2009-11-04 (08-46-57).txt

Scan type: Quick Scan
Objects scanned: 122999
Time elapsed: 22 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (Explorer.exe logon.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\logon.exe (Worm.Emold) -> Quarantined and deleted successfully.

----------------------------------------------------------------------------------------------------------------------

…and then a full scan:

Malwarebytes' Anti-Malware 1.41
Database version: 3098
Windows 5.1.2600 Service Pack 3

11/4/2009 12:38:38 PM
mbam-log-2009-11-04 (12-38-38).txt

Scan type: Full Scan (C:\|)
Objects scanned: 226491
Time elapsed: 2 hour(s), 37 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\KD\DoctorWeb\Quarantine\GTDownDE_80.ocx (Adware.Gdown) -> Quarantined and deleted successfully.
C:\Documents and Settings\KD\DoctorWeb\Quarantine\GTDownDE_87.ocx (Adware.Gdown) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\STIJK9YZ\main_[1].exe (Worm.Emold) -> Quarantined and deleted successfully.

-----------------------------------------------------------------------------------------------------------------------------

Here’s my HT report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:57:11 PM, on 11/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\MozyHome\mozybackup.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\MCUI32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5483.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1140576521265
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,21/mcgdmgr.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir...l/installer.exe
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_...upv2.0.0.10.cab?
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Program Files\MozyHome\mozybackup.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe





LDTate
Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.



Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:


Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.

AdvancedSetup
Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.
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