Hi again, I finally got MBAM 1.41 to run on my infected laptop (log attached) At the end of my scan it identified about 30 infected files and I hit "remove the files" it began to do so then indicated about 5-6 could not be removed, and asked me to restart my laptop again to remove them. So I did.
Before during and after windows was loading I began to get "Bad Image" errors associated with many programs and a dll file "wifufulu.dll". MBAM idenitfied the wifufulu.dll as malware in the scan. I assume this means the trojan/virus was trying to load at start up, and am wondering if that is right, and if so, has MBAM gotten rid of it? here are the files identified in the"Bad image" error:
c:/windows/system32/Lsass.exe
c:/windows/system32/services.exe
c:/windows/system32/wifufulu.dll
c:/windows/system32/mbamgui.exe
c:/windows/system32/hkcmd.exe
c:/windows/system32/igfxtray.exe
c:/windows/system32/igfxpers.exe
c:/windows/system32/nerocheck.exe
c:/windows/system32/syntpenh.exe
c:/windows/system32/mcagent.exe
c:/windows/system32/WLtray.exe
c:/windows/system32/QTTask.exe
c:/windows/system32/iTunesHelper.exe
c:/windows/system32/Rundll32.exe
c:/windows/system32/ctmon.exe
c:/windows/system32/adobeupdate.exe
c:/windows/system32/reader_sl.exe
c:/windows/system32/MBAM.exe
is it normal to get this bad image error? Has MBAM been able to clean my laptop or do I need to do more?
again, thanks for your help!