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Malwarebytes Forum > Computer Help > Malware Removal - HijackThis Logs
jeanette
I posted my original query on the thread "quarantined and deleted successfully, but then..." on the general forum, and on advice followed the instructions on which logs and in what order and am posting here. From the other forum:
QUOTE
I "cleaned" an XP Home SP2 computer using Anti-Malware. It found 5 infected folders and 22 infected folders, and quarantined and deleted them all successfully. I then re-ran the software and it came up clean. I then ran the usual antivirus software (BitDefender) and that also came up clean. I then plugged in the network cord and within a minute BitDefender had stopped 4 viruses from being launched and the constant stream of e-mails began again. I ran another deep system BitDefender scan and it came up with 2 infected files with No Action Possible. I ran Anti-Malware a third time and though BD had 2 positives, it found nothing. (I also ran GMER yesterday and they said the rootkit file is c:\windows\system32\drivers\Lqt24.sys. Unfortunately, I did not get this response from them before thinking the system was clean and plugging in the network cord.)

The initial viruses that came up on the scan way back on Friday were Trojan.Dropper.Delf.Crypt.O, Trojan.Kobcka, Trojan.Inject.IA, and another that I don't remember. For every scan, a different name comes up, it seems.

From the initial system scan of Anti-Malware I got the following 7 different positives:
Rogue.XPSecurityCenter
Rootkit.Agent (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tcpsr)
Security.Hijack
Trojan.Agent
Adware.Funweb
Malware.Trace
Trojan.FakeAlert

Two of the viruses that BD blocked after I plugged in the network cord were Trojan.Inject.JF and Trojan.Kobcka.DV. The Kobcka trojan was identified as being at C:\Windows\System32\drivers\tcpsr.sys. Again, Anti-Malware picked up nothing after this second BD scan which showed a No Action Possible result. After deleting Lqt24.sys, I'm still getting two "can't find file specified" random number and letter .sys files on GMER scans (such as 8d6aff.sys), in the c:\windows\system32\drivers directory.
Also, when OUTLOOK sends/receives, occasionally there are duplicate accounts on the list (such as 3 accounts instead of the existing two).
jeanette
QUOTE (jeanette @ Sep 4 2008, 02:29 PM) *
I posted my original query on the thread "quarantined and deleted successfully, but then..." on the general forum, and on advice ...


Here's the mbam log (clean):
Malwarebytes' Anti-Malware 1.26
Database version: 1112
Windows 5.1.2600 Service Pack 2

9/4/2008 10:45:17 AM
mbam-log-2008-09-04 (10-45-17).txt

Scan type: Quick Scan
Objects scanned: 59794
Time elapsed: 6 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
jeanette
QUOTE (jeanette @ Sep 4 2008, 02:29 PM) *
I posted my original query on the thread "quarantined and deleted successfully, but then..." on the general forum, and on advice ...


Panda scan:
;*******************************************************************************
********************************************************************************
*
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ANALYSIS: 2008-09-04 13:11:43
PROTECTIONS: 1
MALWARE: 49
SUSPECTS: 0
;*******************************************************************************
********************************************************************************
*
*******************
PROTECTIONS
Description Version Active Updated
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=
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Bit-Defender Internet Security 2008 11.0.17 No Yes
;===============================================================================
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=
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MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
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=
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00039204 adware/cws Adware No 0 Yes No c:\documents and settings\terry w. dodds\favorites\insurance
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@trafficmp[2].txt
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@casalemedia[2].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@doubleclick[3].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@doubleclick[2].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@doubleclick[1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@atdmt[1].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@atdmt[4].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@atdmt[3].txt
00145405 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@247realmedia[1].txt
00145453 Cookie/Bfast TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@bfast[1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@tribalfusion[1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@tribalfusion[2].txt
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@mediaplex[1].txt
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@mediaplex[1].txt
00149104 Cookie/Date TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@date[2].txt
00159564 Cookie/WUpd TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@revenue[1].txt
00159564 Cookie/WUpd TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@revenue[2].txt
00160284 Cookie/Findwhat TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@findwhat[1].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@com[1].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@com[1].txt
00167684 Cookie/Hitbox TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@ehg-ati.hitbox[2].txt
00167747 Cookie/Azjmp TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@azjmp[2].txt
00167747 Cookie/Azjmp TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@azjmp[1].txt
00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@statcounter[2].txt
00167795 Cookie/Cd Freaks TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@club.cdfreaks[1].txt
00168048 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@perf.overture[2].txt
00168048 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@perf.overture[1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@ad.yieldmanager[2].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@ad.yieldmanager[1].txt
00168076 Cookie/BurstNet TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@burstnet[2].txt
00168076 Cookie/BurstNet TrackingCookie No 0 Yes No C:\Documents and Settings\Administrator.TERRYOFFICE1\Cookies\administrator@burstnet[2].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@serving-sys[2].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@serving-sys[1].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@bs.serving-sys[2].txt
00168097 Cookie/BurstBeacon TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@www.burstbeacon[1].txt
00168097 Cookie/BurstBeacon TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@www.burstbeacon[2].txt
00168105 Cookie/Cd Freaks TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@cdfreaks[2].txt
00168110 Cookie/Server.iad.Liveperson TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@server.iad.liveperson[1].txt
00168110 Cookie/Server.iad.Liveperson TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@server.iad.liveperson[1].txt
00168110 Cookie/Server.iad.Liveperson TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@server.iad.liveperson[7].txt
00168114 Cookie/onestat.com TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@stat.onestat[1].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@advertising[1].txt
00169287 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w[9].txt
00169287 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@media.adrevolver[2].txt
00170304 Cookie/WebtrendsLive TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@statse.webtrendslive[1].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@ads.pointroll[2].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@ads.pointroll[3].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@ads.pointroll[2].txt
00170534 Cookie/PurityScan TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@ads.valuead[1].txt
00170554 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@overture[2].txt
00170554 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@overture[2].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@realmedia[2].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@realmedia[1].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@questionmarket[1].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@questionmarket[2].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@questionmarket[1].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@zedo[1].txt
00173520 Cookie/Bluestreak TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@bluestreak[1].txt
00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@adrevolver[1].txt
00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@adrevolver[1].txt
00187950 Cookie/bravenetA TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@bravenet[1].txt
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@go[1].txt
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@go[1].txt
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@go[2].txt
00199984 Cookie/Searchportal TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@searchportal.information[2].txt
00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@target[1].txt
00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@target[2].txt
00207862 Cookie/did-it TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@did-it[1].txt
00207862 Cookie/did-it TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@did-it[2].txt
00262020 Cookie/Atwola TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@atwola[1].txt
00262020 Cookie/Atwola TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@atwola[3].txt
00262020 Cookie/Atwola TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@atwola[1].txt
00286736 Cookie/Cgi-bin TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@www6.addfreestats[1].txt
00286738 Cookie/Cgi-bin TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@www1.addfreestats[1].txt
00286739 Cookie/Hitbox TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@ehg-dig.hitbox[2].txt
00293517 Cookie/AdDynamix TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry w. dodds@ads.addynamix[1].txt
00325830 Cookie/Bridgetrack TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@citi.bridgetrack[1].txt
00325830 Cookie/Bridgetrack TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@citi.bridgetrack[2].txt
01606636 Cookie/Adserver TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@adserver.easyad[1].txt
01606636 Cookie/Adserver TrackingCookie No 0 Yes No C:\Documents and Settings\Terry W. Dodds\Cookies\terry_w._dodds@adserver.easyad[2].txt
;===============================================================================
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=
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SUSPECTS
Sent Location
;===============================================================================
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=
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;===============================================================================
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=
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VULNERABILITIES
Id Severity Description
;===============================================================================
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;===============================================================================
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jeanette
QUOTE (jeanette @ Sep 4 2008, 02:29 PM) *
I posted my original query on the thread "quarantined and deleted successfully, but then..." on the general forum, and on advice ...


hijackthis scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:16:12 PM, on 9/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
D:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
D:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\rundll32.exe
D:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\OfficeCalendar Server\OfficeCalendarServer.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\PROGRA~1\MICROS~1\Office12\OUTLOOK.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\WINDOWS\system32\msiexec.exe
d:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://registration.excite.com/excitereg/l...ail.excite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [MaxtorOneTouch] D:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [PC Suite Tray] "D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: OfficeCalendar Server.lnk = C:\Program Files\OfficeCalendar Server\OfficeCalendarServer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.msi.com.tw
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1191446587750
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1191451904406
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobios/LOnline/install.cab
O16 - DPF: {C2ED62BE-4FF5-4FAF-9274-3BA328DCA35C} (TimeTrackingV2.UserControl1) - https://timetracking.quickbooks.com/ocx/tts...eTrackingV2.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0FBFEE45-B1B1-4CF3-83A1-8FB8ED3DC03C}: NameServer = 68.238.0.12,88.238.112.12
O17 - HKLM\System\CS1\Services\Tcpip\..\{0FBFEE45-B1B1-4CF3-83A1-8FB8ED3DC03C}: NameServer = 68.238.0.12,88.238.112.12
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - D:\Program Files\Intuit\QuickBooks 2007\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: karina.dat
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: MaxBackServiceInt - Unknown owner - D:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - D:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - D:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 9104 bytes
JeanInMontana
Hi jeanette and welcome. I need you to please get this file O20 - AppInit_DLLs: karina.dat and attach it as a zip here. I'll be back to you soon after the file is here.
jeanette
QUOTE (JeanInMontana @ Sep 4 2008, 03:26 PM) *
Hi jeanette and welcome. I need you to please get this file O20 - AppInit_DLLs: karina.dat and attach it as a zip here. I'll be back to you soon after the file is here.

The computer (windows search) cannot find the file (karina.dat), and I can't figure out where to look for it manually. Could I get some assistance there?

Also, I realize that prompt responses are asked for, but given that the infected computer is my boss' computer, and he is currently working, I have no way to access his system. So I apologize for any inconvenience of delayed replies for at least the next 3 hours, and possibly into tomorrow morning (US central time), depending on when he is able to not use it and the time that I leave for the day. I do appreciate the time you all spend assisting us.
JeanInMontana
Please set your system to show
all files; Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


Navigate to the Windows folder on C:/ and it should be in System or System32/dll cache .

http://www.systemlookup.com/lists.php?list...s:%20karina.dat
JeanInMontana
News flash! This is detected and is actually removed... we just need to take it out with HJT. So run HJT in scan only put a check and click fix. Reboot and run a new quick scan with MBAM after update and a new HJT scan. Post both logs and we will see.
jeanette
QUOTE (JeanInMontana @ Sep 4 2008, 05:11 PM) *
Please set your system to show
all files; Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


Navigate to the Windows folder on C:/ and it should be in System or System32/dll cache .

http://www.systemlookup.com/lists.php?list...s:%20karina.dat


no go for attaching the file. I still couldn't find it anywhere. Searched *.dat, k*.dat and k*.* in c:\windows, c:\windows\system, c:\windows\system32 and c:\windows\system32\dllcache both in Windows Explorer and in the dos cmd. Nothing resembling karina.dat appeared. Next, I will re-run hijackthis and follow what you wrote in your next post and will reply to that when I'm done.
jeanette
QUOTE (JeanInMontana @ Sep 4 2008, 05:31 PM) *
News flash! This is detected and is actually removed... we just need to take it out with HJT. So run HJT in scan only put a check and click fix. Reboot and run a new quick scan with MBAM after update and a new HJT scan. Post both logs and we will see.


For just re-starting windows, do that many svchost.exe 's need to be started? That was the original file that BitDefender identified as being infected. Just checking. (Again, I appreciate the help from this forum. BD, which my boss paid for has yet to respond to the query we sent this morning, and it took them my boss calling them last night for them to respond to the original help e-mail from Friday!)

Updated scan log: MBAM Log
Malwarebytes' Anti-Malware 1.26
Database version: 1113
Windows 5.1.2600 Service Pack 2

9/4/2008 7:20:22 PM
mbam-log-2008-09-04 (19-20-22).txt

Scan type: Quick Scan
Objects scanned: 61643
Time elapsed: 1 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:08:27 PM, on 9/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
D:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
D:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\MsPMSPSv.exe
D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\OfficeCalendar Server\OfficeCalendarServer.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://registration.excite.com/excitereg/l...ail.excite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [MaxtorOneTouch] D:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [PC Suite Tray] "D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: OfficeCalendar Server.lnk = C:\Program Files\OfficeCalendar Server\OfficeCalendarServer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.msi.com.tw
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1191446587750
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1191451904406
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobios/LOnline/install.cab
O16 - DPF: {C2ED62BE-4FF5-4FAF-9274-3BA328DCA35C} (TimeTrackingV2.UserControl1) - https://timetracking.quickbooks.com/ocx/tts...eTrackingV2.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0FBFEE45-B1B1-4CF3-83A1-8FB8ED3DC03C}: NameServer = 68.238.0.12,88.238.112.12
O17 - HKLM\System\CS1\Services\Tcpip\..\{0FBFEE45-B1B1-4CF3-83A1-8FB8ED3DC03C}: NameServer = 68.238.0.12,88.238.112.12
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - D:\Program Files\Intuit\QuickBooks 2007\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: MaxBackServiceInt - Unknown owner - D:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - D:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - D:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 8953 bytes
JeanInMontana
Arrgg I just noticed your running HJT from D. Please move it to C and post a new log. Svhost can be good or bad the amount running is determined by the amount of other stuff running. It's a valid Windows service. Bit Defender is low end protection, better stuff is available free.
jeanette
When I get the log I will post, but that probably won't be until Monday morning. I can't really kick my boss off his computer laugh.gif
jeanette
QUOTE (JeanInMontana @ Sep 5 2008, 12:54 PM) *
Arrgg I just noticed your running HJT from D. Please move it to C and post a new log. Svhost can be good or bad the amount running is determined by the amount of other stuff running. It's a valid Windows service. Bit Defender is low end protection, better stuff is available free.


HA! I slipped in while he was getting coffee!
HJT Log on C
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:58:51 PM, on 9/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
D:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
D:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\rundll32.exe
D:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\OfficeCalendar Server\OfficeCalendarServer.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\cidaemon.exe
D:\PROGRA~1\MICROS~1\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Intuit\QuickBooks 2007\qbw32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
D:\Program Files\Intuit\QuickBooks 2007\QBGDSPlugin.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://registration.excite.com/excitereg/l...ail.excite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [MaxtorOneTouch] D:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [PC Suite Tray] "D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: OfficeCalendar Server.lnk = C:\Program Files\OfficeCalendar Server\OfficeCalendarServer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.msi.com.tw
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1191446587750
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1191451904406
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.msi.com.tw/autobios/LOnline/install.cab
O16 - DPF: {C2ED62BE-4FF5-4FAF-9274-3BA328DCA35C} (TimeTrackingV2.UserControl1) - https://timetracking.quickbooks.com/ocx/tts...eTrackingV2.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0FBFEE45-B1B1-4CF3-83A1-8FB8ED3DC03C}: NameServer = 68.238.0.12,88.238.112.12
O17 - HKLM\System\CS1\Services\Tcpip\..\{0FBFEE45-B1B1-4CF3-83A1-8FB8ED3DC03C}: NameServer = 68.238.0.12,88.238.112.12
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - D:\Program Files\Intuit\QuickBooks 2007\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: MaxBackServiceInt - Unknown owner - D:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - D:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - D:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 9152 bytes
JeanInMontana
OK I only see one thing of concern here and it's not malware.

O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing) <=========== probably need to reinstall QuickBooks to fix that.

Otherwise how is it running?
JeanInMontana
Since this topic has had no reply for over 5 days it will be closed to prevent other from posting into it. Should you decide to resume with your assistance PM any staff member and we will be happy to reopen the topic.

Note: the fixes in this topic are for this system only. Applying them to your system can cause severe damage and result in utter system failure. If you need help start your own topic and someone will be happy to assist you.
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