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Full Version: Error code: 728 (0, 9)
Malwarebytes Forum > Malwarebytes' Anti-Malware Support > General Malwarebytes' Anti-Malware Forum
Groffeaston
Hello every one!

After updating and my internet service got cutoff while the MBAM was updating the files, I returned to the internet and restarted the MBAM and restarted update of the files. THen when I checked the log files I got the following error message:

Error code: 728 (0, 9) Please notify Malwarebytes support team of this error.


What does this mean? and what is causing this? and what can I do to fix it?
exile360
The database probably got corrupted when you lost connection. I would simply uninstall MBAM and the reboot/reinstall then update and see how it works. If you still have issues, post here with the errors and someone here should help you out.
Groffeaston
Hello everyone,

Yesterday, I restarted the internet and then restarted MBAM and checked for updates, then it restarted to download the updates for the files that were interupted. Then when I went to check the logs like I said,that is when I got the error message.

Well, tonight I thought I would check and see if it would do it again before I do anything, like uninstall MBAM and then reinstall it again. Well, this time when I went and checked the logs, MBAM was able to read the previous logs and I did not get any error messages. Go figure! Maybe the computer and/or MBAM needed to be restarted or rebooted?

I will wait and see how MBAM works for the next few days, before I say the problem is worked out.
exile360
Well, at least it's working. I look forward to hearing back from you.
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