Groffeaston
Dec 5 2008, 05:49 PM
Hello every one!
After updating and my internet service got cutoff while the MBAM was updating the files, I returned to the internet and restarted the MBAM and restarted update of the files. THen when I checked the log files I got the following error message:
Error code: 728 (0, 9) Please notify Malwarebytes support team of this error.
What does this mean? and what is causing this? and what can I do to fix it?
exile360
Dec 5 2008, 10:53 PM
The database probably got corrupted when you lost connection. I would simply uninstall MBAM and the reboot/reinstall then update and see how it works. If you still have issues, post here with the errors and someone here should help you out.
Groffeaston
Dec 6 2008, 05:42 AM
Hello everyone,
Yesterday, I restarted the internet and then restarted MBAM and checked for updates, then it restarted to download the updates for the files that were interupted. Then when I went to check the logs like I said,that is when I got the error message.
Well, tonight I thought I would check and see if it would do it again before I do anything, like uninstall MBAM and then reinstall it again. Well, this time when I went and checked the logs, MBAM was able to read the previous logs and I did not get any error messages. Go figure! Maybe the computer and/or MBAM needed to be restarted or rebooted?
I will wait and see how MBAM works for the next few days, before I say the problem is worked out.
exile360
Dec 6 2008, 05:52 AM
Well, at least it's working. I look forward to hearing back from you.
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