MrCharlie Posted August 17, 2012 ID:586621 Share Posted August 17, 2012 Copy the text in blue into notepad, make sure word wrap is unchecked:Windows Registry Editor Version 5.00[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\GadgetBox]Save it as fix.regNext box down > as "all files"save it to your desktopNow double click on it and allow it to merge into the registry.RebootLet me know, MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586627 Share Posted August 17, 2012 Done Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586633 Share Posted August 17, 2012 Great A little clean up to do....Please Uninstall ComboFix: (if you used it)Press the Windows logo key + R to bring up the "run box"Copy and paste next command in the field:ComboFix /uninstallMake sure there's a space between Combofix and /Then hit enter.This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)---------------------------------Please download OTL from one of the links below: (you may already have OTL on the system)http://oldtimer.geekstogo.com/OTL.exehttp://oldtimer.geekstogo.com/OTL.comhttp://www.itxassoci...T-Tools/OTL.exeSave it to your desktop.Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)Any other programs or logs you can manually delete.IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, etc....-------------------------------Any questions...please post back.If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.Take a look at My Preventive Maintenance to avoid being infected again.Good Luck and Thanks for using the forum, MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586639 Share Posted August 17, 2012 BCool Gadget is still there and still can't be removed... :-/ Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586641 Share Posted August 17, 2012 Where is it??? MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586642 Share Posted August 17, 2012 Control Panel ---> Programs and Features... this is the area where you can uninstall programs. I clicked uninstall but it an error pops up saying that the system cannot find the file specified. Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586646 Share Posted August 17, 2012 Did you carry out these instructions?and did you get a confirmation that the merge was successful? http://forums.malwarebytes.org/index.php?showtopic=114384&view=findpost&p=586621What's the exact name that appears in the list?MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586652 Share Posted August 17, 2012 I did... the merge was successful and I rebooted as the prompt said... Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586653 Share Posted August 17, 2012 The name in the list is BCool Gadget Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586656 Share Posted August 17, 2012 Make another reg file as you did before and run it:Windows Registry Editor Version 5.00[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BCool Gadget]Let me know Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586663 Share Posted August 17, 2012 Done Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586670 Share Posted August 17, 2012 Now what does that mean??? MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586674 Share Posted August 17, 2012 I ran fix.reg Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586689 Share Posted August 17, 2012 Is it fixed or not???? MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586692 Share Posted August 17, 2012 The BCool Gadget is still there... and still cannot be deleted Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586697 Share Posted August 17, 2012 Please do this.........Download HiJackThis to your dektop:http://www.trendmicr.../HijackThis.exeDouble click it to run itClick on Main MenuClick on "Open Misc. Tools section"Click on "Uninstall Manager"Find "BCool Gadget" > Highlight itNow click on "Delete this entry" on the right hand side.Let me know, MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586707 Share Posted August 17, 2012 It's not even there on the list... that's funny... I cannot find it on the list HijacThis produced... but when I open control panel it's there! Link to post Share on other sites More sharing options...
MrCharlie Posted August 17, 2012 ID:586714 Share Posted August 17, 2012 It's not even there on the list... that's funny... I cannot find it on the list HijacThis produced... but when I open control panel it's there!Wait a minute, now you're saying it's in the control panel??Can you take a screen shot of what you're talking about, MrCQuoteMultiQuote Link to post Share on other sites More sharing options...
Rehzi Posted August 17, 2012 Author ID:586744 Share Posted August 17, 2012 http://s68.photobucket.com/albums/i12/Shari-Ana/?action=view¤t=bcool.jpg Link to post Share on other sites More sharing options...
MrCharlie Posted August 18, 2012 ID:586918 Share Posted August 18, 2012 OK, download and unzip the attached find.zip (find.bat) to your desktop.Now right click on find.bat and choose "Run as administrator"It will produce "look.txt", attach it to your next post.To attach the file > click "More Reply Options" on the right lower corner of this pageThen choose file > navigate to the file and double click on it to upload it.MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 18, 2012 Author ID:587016 Share Posted August 18, 2012 The look file is empty... is it supposed to be? Link to post Share on other sites More sharing options...
MrCharlie Posted August 18, 2012 ID:587018 Share Posted August 18, 2012 No, it shouldn't be empty. It's a bat file, did you download the file and then unzip it??You would end up with find.batNow right click on find.bat and choose "Run as administrator"A text file called look.txt should be on your desktopAttach to your next post. MrC Link to post Share on other sites More sharing options...
Rehzi Posted August 18, 2012 Author ID:587023 Share Posted August 18, 2012 Every time I go to run it, I get a prompt to continue, the "run" screen pops up and then it says "the look file does not exist, would you like to create one". Link to post Share on other sites More sharing options...
Rehzi Posted August 18, 2012 Author ID:587024 Share Posted August 18, 2012 Here it is... sorry... I had to right click first to click "Run as administrator"look.txt Link to post Share on other sites More sharing options...
MrCharlie Posted August 18, 2012 ID:587047 Share Posted August 18, 2012 Reg file attached.Download and unzip it > double click on it and allow it to merge into the registryReboot and let me know if it's gone, MrC Link to post Share on other sites More sharing options...
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