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Removal instructions for Nextcoup


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What is Nextcoup?

The Malwarebytes research team has determined that Nextcoup is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by Nextcoup?

You may see these browser extensions:

warning1.png

warning2.png

warning3.png

and this entry in your list of installed programs:

 

warning4.png

How did Nextcoup get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Nextcoup?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Nextcoup?
  • If you are using Chrome, you may have to remove the Extension manually under Tools > Settings > Extensions. Remove the checkmark and click on the bin behind the NextCoup entry.
  • If you are using Firefox, you may have to remove the Extension manually under Add-ons > Extensions. Click on the Remove button behind the NextCoup entry.
How would the full version of Malwarebytes Anti-Malware help protect me?

 

We hope our application and this guide have helped you eradicate this hijacker.  

 

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Nextcoup hijacker.  It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

 

protection1.png

Technical details for experts

 

Signs in a HijackThis log:

O2 - BHO: NextCoup - {83f41671-cfff-416f-915e-731cf636b2f3} - C:\Program Files\NextCoup\e3J7kg7XOaRhEF.dll
Note: the filename is random

 

Alterations made by the installer:

 

File system details  ---------------------------------------------    Adds the folder C:\Program Files\NextCoup       Adds the file e3J7kg7XOaRhEF.dat"="11/28/2014 2:45 PM, 4917 bytes, A       Adds the file e3J7kg7XOaRhEF.dll"="11/28/2014 2:45 PM, 761856 bytes, A       Adds the file e3J7kg7XOaRhEF.tlb"="11/28/2013 2:45 PM, 3832 bytes, A       Adds the file e3J7kg7XOaRhEF.x64.dll"="11/28/2014 2:45 PM, 895488 bytes, A    Adds the folder C:\ProgramData\b76f9c79baa0b2d1       Adds the file {3D0F43D9-C1D7-733C-01F8-4A3001BF8CC3}.20141128144514"="11/28/2014 2:45 PM, 80150 bytes, A    Adds the folder C:\ProgramData\NextCoup       Adds the file tZEgtLXooTwekV6.dat"="11/28/2013 2:45 PM, 4917 bytes, A       Adds the file tZEgtLXooTwekV6.exe"="11/28/2013 2:45 PM, 4510720 bytes, A    Adds the folder C:\Users\Administrator\AppData\Local\Chromatic Browser\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Administrator\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Administrator\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Administrator\AppData\Local\Torch\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Guest\AppData\Local\Chromatic Browser\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Guest\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Guest\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\Guest\AppData\Local\Torch\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\HomeGroupUser$\AppData\Local\Chromatic Browser\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\HomeGroupUser$\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\HomeGroupUser$\AppData\Local\Torch\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0    Adds the folder C:\Users\{username}\AppData\Local\Chromatic Browser\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0       Adds the file background.html"="11/28/2013 2:45 PM, 146 bytes, A       Adds the file content.js"="11/28/2013 2:45 PM, 7149 bytes, A       Adds the file lsdb.js"="11/28/2014 2:45 PM, 7591 bytes, A       Adds the file manifest.json"="11/28/2014 2:45 PM, 500 bytes, A       Adds the file WChNFqhSK.js"="11/28/2013 2:45 PM, 27140 bytes, A    Adds the folder C:\Users\{username}\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0       Adds the file background.html"="11/28/2014 2:45 PM, 146 bytes, A       Adds the file content.js"="11/28/2014 2:45 PM, 7149 bytes, A       Adds the file lsdb.js"="11/28/2013 2:45 PM, 7591 bytes, A       Adds the file manifest.json"="11/28/2013 2:45 PM, 500 bytes, A       Adds the file WChNFqhSK.js"="11/28/2014 2:45 PM, 27140 bytes, A    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0       Adds the file background.html"="11/28/2014 2:45 PM, 146 bytes, A       Adds the file content.js"="11/28/2013 2:45 PM, 7149 bytes, A       Adds the file lsdb.js"="11/28/2013 2:45 PM, 7591 bytes, A       Adds the file manifest.json"="11/28/2013 2:45 PM, 500 bytes, A       Adds the file WChNFqhSK.js"="11/28/2014 2:45 PM, 27140 bytes, A    Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0       Adds the file background.html"="11/28/2014 2:45 PM, 146 bytes, A       Adds the file content.js"="11/28/2013 2:45 PM, 7149 bytes, A       Adds the file lsdb.js"="11/28/2014 2:45 PM, 7591 bytes, A       Adds the file manifest.json"="11/28/2014 2:45 PM, 500 bytes, A       Adds the file WChNFqhSK.js"="11/28/2014 2:45 PM, 27140 bytes, A    Adds the folder C:\Users\{username}\AppData\Local\Torch\User Data\Default\Extensions\akndhadhllbcaffkhmbgbmfmkbhobjlf\1.0       Adds the file background.html"="11/28/2013 2:45 PM, 146 bytes, A       Adds the file content.js"="11/28/2013 2:45 PM, 7149 bytes, A       Adds the file lsdb.js"="11/28/2013 2:45 PM, 7591 bytes, A       Adds the file manifest.json"="11/28/2013 2:45 PM, 500 bytes, A       Adds the file WChNFqhSK.js"="11/28/2013 2:45 PM, 27140 bytes, A   Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\staged\06Jj20Z@b.com       Adds the file bootstrap.js"="11/28/2014 2:45 PM, 2515 bytes, A       Adds the file chrome.manifest"="11/28/2014 2:45 PM, 35 bytes, A       Adds the file install.rdf"="11/28/2013 2:45 PM, 597 bytes, A    Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\staged\06Jj20Z@b.com\content       Adds the file bg.js"="11/28/2014 2:45 PM, 30784 bytes, ARegistry details  ------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.]       "(Default)"="REG_SZ", "NextCoup"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.\CLSID]       "(Default)"="REG_SZ", "{83f41671-cfff-416f-915e-731cf636b2f3}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.\CurVer]       "(Default)"="REG_SZ", ".9"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\..9]       "(Default)"="REG_SZ", "NextCoup"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\..9\CLSID]       "(Default)"="REG_SZ", "{83f41671-cfff-416f-915e-731cf636b2f3}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{83f41671-cfff-416f-915e-731cf636b2f3}]       "(Default)"="REG_SZ", "NextCoup"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{83f41671-cfff-416f-915e-731cf636b2f3}\Implemented Categories\{59FB2056-D625-48D0-A944-1A85B5AB2640}]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{83f41671-cfff-416f-915e-731cf636b2f3}\InprocServer32]       "(Default)"="REG_SZ", "C:\Program Files\NextCoup\e3J7kg7XOaRhEF.dll"       "ThreadingModel"="REG_SZ", "Apartment"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{83f41671-cfff-416f-915e-731cf636b2f3}\ProgID]       "(Default)"="REG_SZ", ".9"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{83f41671-cfff-416f-915e-731cf636b2f3}\Programmable]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{83f41671-cfff-416f-915e-731cf636b2f3}\VersionIndependentProgID]       "(Default)"="REG_SZ", ""    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{7041156A-0D2B-4DCD-A8EE-D0608BFCB2D0}]       "(Default)"="REG_SZ", "ILocalStorage"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{7041156A-0D2B-4DCD-A8EE-D0608BFCB2D0}\ProxyStubClsid]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{7041156A-0D2B-4DCD-A8EE-D0608BFCB2D0}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{7041156A-0D2B-4DCD-A8EE-D0608BFCB2D0}\TypeLib]       "(Default)"="REG_SZ", "{E2343056-CC08-46AC-B898-BFC7ACF4E755}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{9B41579A-1996-42F9-8F84-7B7786818CEF}]       "(Default)"="REG_SZ", "IPlaghinMein"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{9B41579A-1996-42F9-8F84-7B7786818CEF}\ProxyStubClsid]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{9B41579A-1996-42F9-8F84-7B7786818CEF}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{9B41579A-1996-42F9-8F84-7B7786818CEF}\TypeLib]       "(Default)"="REG_SZ", "{E2343056-CC08-46AC-B898-BFC7ACF4E755}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}]       "(Default)"="REG_SZ", "IRegistry"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}\ProxyStubClsid]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}\TypeLib]       "(Default)"="REG_SZ", "{E2343056-CC08-46AC-B898-BFC7ACF4E755}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}\1.0]       "(Default)"="REG_SZ", "IEPluginLib"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}\1.0\0\win32]       "(Default)"="REG_SZ", "C:\Program Files\NextCoup\e3J7kg7XOaRhEF.tlb"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}\1.0\FLAGS]       "(Default)"="REG_SZ", "0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}\1.0\HELPDIR]       "(Default)"="REG_SZ", "C:\Program Files\NextCoup"    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{83f41671-cfff-416f-915e-731cf636b2f3}]       "(Default)"="REG_SZ", "NextCoup"       "NoExplorer"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]       "{83f41671-cfff-416f-915e-731cf636b2f3}"="REG_SZ", "1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3D0F43D9-C1D7-733C-01F8-4A3001BF8CC3}]       "_In"="REG_SZ", "20141128"       "CategoryName"="REG_SZ", "Apps"       "DisplayIcon"="REG_SZ", "C:\Windows\System32\msiexec.exe"       "DisplayName"="REG_SZ", "NextCoup"       "DisplayVersion"="REG_SZ", "4.3.0.1958"       "InstallDate"="REG_SZ", "20141110"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", ""       "SilentUninstall"="REG_SZ", ""C:\ProgramData\NextCoup\tZEgtLXooTwekV6.exe" !x:1 /s /n /i:"ExecuteCommands;UninstallCommands""       "UninstallString"="REG_SZ", ""C:\ProgramData\NextCoup\tZEgtLXooTwekV6.exe" !x:1 /s /n /i:"ExecuteCommands;UninstallCommands""       "URLInfoAbout"="REG_SZ", "http://nextcoup.info "       "URLUpdateInfo"="REG_SZ", "http://nextcoup.info "    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration\{83f41671-cfff-416f-915e-731cf636b2f3}]    [HKEY_CURRENT_USER\Software\RegisteredApplicationsEx]       "96fb03a03a28aa8f6748b0955f000a0a"="REG_SZ", "1"
 

Malwarebytes Anti-Malware log:

 

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 11/28/2014Scan Time: 2:51:19 PMLogfile: mbamNextcoup.txtAdministrator: YesVersion: 2.00.3.1025Malware Database: v2014.11.28.04Rootkit Database: v2014.11.22.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x86File System: NTFSUser: MalwarebytesScan Type: Threat ScanResult: CompletedObjects Scanned: 314966Time Elapsed: 3 min, 24 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 13PUP.Optional.MultiPlug, HKLM\SOFTWARE\CLASSES\CLSID\{83f41671-cfff-416f-915e-731cf636b2f3}, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{83F41671-CFFF-416F-915E-731CF636B2F3}, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, HKLM\SOFTWARE\CLASSES\., Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, HKLM\SOFTWARE\CLASSES\..9, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{83F41671-CFFF-416F-915E-731CF636B2F3}, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{83F41671-CFFF-416F-915E-731CF636B2F3}, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{83F41671-CFFF-416F-915E-731CF636B2F3}, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, HKLM\SOFTWARE\CLASSES\CLSID\{83F41671-CFFF-416F-915E-731CF636B2F3}\INPROCSERVER32, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{3D0F43D9-C1D7-733C-01F8-4A3001BF8CC3}, Quarantined, [25ffc27f69130531f04d38fadd2645bb], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{E2343056-CC08-46AC-B898-BFC7ACF4E755}, Quarantined, [f2321031ee8e25110b33ac867093a45c], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{7041156A-0D2B-4DCD-A8EE-D0608BFCB2D0}, Quarantined, [f2321031ee8e25110b33ac867093a45c], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{9B41579A-1996-42F9-8F84-7B7786818CEF}, Quarantined, [f2321031ee8e25110b33ac867093a45c], PUP.Optional.MultiPlug.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}, Quarantined, [f2321031ee8e25110b33ac867093a45c], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 2PUP.Optional.MultiPlug.A, C:\ProgramData\NextCoup, Quarantined, [25ffc27f69130531f04d38fadd2645bb], PUP.Optional.MultiPlug.A, C:\Program Files\NextCoup, Quarantined, [f2321031ee8e25110b33ac867093a45c], Files: 6PUP.Optional.MultiPlug, C:\Program Files\NextCoup\e3J7kg7XOaRhEF.dll, Quarantined, [a282172a6319aa8c24e5477aec15d12f], PUP.Optional.MultiPlug, C:\Program Files\NextCoup\e3J7kg7XOaRhEF.x64.dll, Quarantined, [ce56f74a58244fe78287477ab849da26], PUP.Optional.MultiPlug.A, C:\ProgramData\NextCoup\tZEgtLXooTwekV6.dat, Quarantined, [25ffc27f69130531f04d38fadd2645bb], PUP.Optional.MultiPlug.A, C:\ProgramData\NextCoup\tZEgtLXooTwekV6.exe, Quarantined, [25ffc27f69130531f04d38fadd2645bb], PUP.Optional.MultiPlug.A, C:\Program Files\NextCoup\e3J7kg7XOaRhEF.dat, Quarantined, [f2321031ee8e25110b33ac867093a45c], PUP.Optional.MultiPlug.A, C:\Program Files\NextCoup\e3J7kg7XOaRhEF.tlb, Quarantined, [f2321031ee8e25110b33ac867093a45c], Physical Sectors: 0(No malicious items detected)(end)
 

As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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