I do not know what to call this malware, virus or just registry error

[Agent86]

I don't know if this is the correct section to ask this. Please move accordingly

I do not know exactly which program may have caused this symptom:

Poppup object that says "windows can not find User/AppData/Roaming/5.exe

It is a small window and I think a blank title bar and red circle X next to the text

I installed Malwarebytes free version and Search and Destroy free version.
They both found about 20-30 items each finding different items.
I removed those items and the poppup still exists.



Now for the lengthy backround of what I think could have caused this

I was trying to root my android, and was installing android studio, and found the file for my android in order to make it rooted.
This was suppose to be a solution to why I was getting insufficient storage or insufficient memory when indeed there was plenty of memory.
After much research, people have noticed variable things that cause this and ALL solutions required rooting of some sort in order to remove duplicate system files or duplicate.
I used the method recommended with adb and everything ran successful but my phone was still not rooted.
I then installed a one click method software called Kingo or Kingo ROOT and the folder was called kingosoft
Installing this seemed to root and reboot my phone too at least it said that it was rooted,  but I was still NOT rooted
I was concerned that it didn't work and uninstalled the program. During uninstallation I noticed other items in (Control Panel) Remove Programs sections that should not be there
A program called BoBrowser

I uninstalled this and I believe this is where the poppups may have come from
I also deleted any folders related to it and also Kingo ROOT and registry entries that I could find

I actually was not able to remove Kingosoft folder at first. I had to boot to Linux which allow me to delete the folder where windows would not.

I don't know if any of that is related to the poppup object
But there is something calling 5.exe and the popup says windows can not find /5.exe

My question is what files call .exe files in windows
Is it a dll or is this actually the nature of the malware or virus which causes the poppup?
Or is this just an unlinked file that I removed the virus files or malware and the call to it just can't find it because it's gone ? Is this just another file I need to find and remove ?

Please advise
Thanks

[MrCharlie]

Welcome to the forum. (Do what you can)

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1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

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Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 

1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button. (make sure the Addition box is checked)
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

New window that comes up.

Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

[Agent86]

Thanks for the reply

I had already scanned with Malwarebytes 2.0.4.1028
And saved the logs. I did this 3 times until no further objects were detected.
I probably foolishly removed all those items just to see if that would solve the problem.
Removing them did not seem to cause any further problems yet the initial problem still existed.
FYI one other thing that really caused me to scan for malware was that my home page changed and I did not change it.
I changed it back manually and it has remained after malwarebytes removed items as shown in the logs.

Anyhow The items I suspected in the logs are mostly things like these:

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted]
"C:\\Users\\Agent86\\Downloads\\UnlockRoot_downloader_by_UnlockRoot.exe"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted]
"C:\\Users\\Agent86\\Downloads\\android_root.exe"=dword:00000001

FYI a google search for android_root_exe also produces links to Kingo android ROOT software which I believe is what caused my problems when trying to fix something else on my android.

I will attached the malwarebytes logs first log ending in 38, then 17, then 09

Before I post the logs what are the logs ? I saved or backed up whatever malewarebytes asked but these files show as some sort of reg file not a .txt file

Once I post the correct logs, I'll move on to part 2 of your instruction

Thanks

Thanks

 

[Agent86]

Almost forgot there is also line items for pcmatic.exe I removed them too since I uninstalled the program.

 

[MrCharlie]

Post the log as a .txt file:

 

 

MrC

 

 

 

 

[Agent86]

Ahh OK thanks.
Can I bring up the old save and export to a .txt or can I only do this after the scan ?

The reason I'm asking is because the latest scans do not detect anything but will this export to .txt still be useful if nothing is detected ?

Secondly I did notice something strange as follows:
Since Kingo android Root has a list of passable antivirus software that seems to suggest it's virus free with only 1 exception being Mcafee.

Having said that I decided to try trend micro and mcafee

These forced me to uninstalled both Avast and Search and Destroy.

The new virus software did not detect anything.
However, since the uninstall of Avast and Search and Destroy this annoying poppup seems to have stopped. At least so far as my last reboot.

Typically the annoying poppup (windows cannot find file 5.exe) usually comes up fairly quickly after the machine fully boots perhaps within at least 5min.

Both Trend and Mcafee did not find anything but I'm currently running Mcafee full scan which is going to take a while

I will post my logs when I get back from the store and after the scan. But I will have to experiment with a reinstall of those programs to see if they symptom returns. This is curious for sure.

Thanks for the replies I will post fresh logs.

 

[Agent86]

Ok I figured this out, I can view the history logs then export
Here is the combined 3 files / logs .txt

 

all3_combinedlogs.txt

[Agent86]

Darn it, checking 3 files in history seems to produce the same file as checking 1 so I'll add them individually, sorry

There are 3 scan history files and 2 protection files

Sorry I do not know which -22 protection file matches the proper -22 scan file

Thanks
 

12-1-22a-protectionlog.txt

12-20.txt

12-20protectionlog.txt

12-22a.txt

12-22b.txt

[MrCharlie]

If you want help, please follow my instructions to run FRST and RogueKiller

Post or attach the 3 logs

https://forums.malwarebytes.org/index.php?/topic/162558-i-do-not-know-what-to-call-this-malware-virus-or-just-registry-error/?p=921618

MrC

[Agent86]

Ok here are the files
12-22current scanned after an update of malwarebytes - I quanatined the 2 items that were detected
12-22current2 was a fresh scan after quarantine and found no additional items (note: the first scan was done while nvidiaexperience and mcafee was running) but this log was done with all programs closed

FRST
Addition
Rkreport

For a total of 4 files

The malwarebytes detected 2 items one was something called rinti.exe and some sort of key item

Thanks for the helps and sorry for the long text



 

12-22current.txt

12-22current2.txt

Addition.txt

FRST.txt

RKreport_SCN_12222014_134005.log

[MrCharlie]

Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.
Run FRST.exe/FRST64.exe and click Fix only once and wait
The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

=========================

Please download AdwCleaner from HERE or HERE to your desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Next..................

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Next.........

Please Update and run a Threat Scan (Malwarebytes)
Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware
Same for PUM (Potentially Unwanted Modifications)
Quarantine All that's found

=============================

Poppup object that says "windows can not find User/AppData/Roaming/5.exe
Is this problem gone????

Let me know how it is, MrC

[AdvancedSetup]

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