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pc settings


simone87

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Hello,

 

I need to make some changes in my pc-settings. When i open it in the charm, nothing happens. When i open it in my 'start', the icon pops op on the taskbar, but when i click on it it gives a black fast going down screen. 

 

I ran Malware, it detected some thing and i removed them. 

 

What can i do?

 

Greetz Simone

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I ran Malware, it detected some thing and i removed them.

Hello and :welcome: :

 

It sounds as if you may still be infected or have damage from an infection.

We are not permitted to work on possible malware-related issues here in this section of the forum.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.

A malware analyst will assist you with looking into your issue.

Thanks,

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