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Computer Running so slow. Little help?


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  • Root Admin

Please read the following and post back the 3 requested logs.

 

Diagnostic Logs

 

 

Next, please run this as well.

 

 

Provide System Specifications:

  • Please download Speccy from here and save the installer to your desktop or another location where you can easily find it.
  • Double-click the file to begin installation and follow the onscreen steps to complete the installation and make sure that the checkbox next to Run Speccy is checked before you click on Finish at the end.
  • Once the program starts it will analyze your system, please be patient as it may take a few moments to complete.
  • Once it finishes and none of the areas say Analyzing click on the File button at the top and select Save Snapshot...
  • Save the file to your desktop and click Ok to confirm
  • Go to your desktop and right click on the file you just created and hover over Send to and select Compressed (zipped) Folder
  • Please attach the zip file you just created to your next post
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  • Root Admin

Well even without the Speccy results your computer does show signs of an infection. Please follow the directions below and basically post your same logs in the other forum for malware removal assistance.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

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  • Root Admin

Also please note the following pirated items show in the logs. Any pirated items need to be removed if you wish to continue with support.

 

2015-02-16 21:53 - 2015-02-16 21:53 - 00153031 _____ () C:\Users\user\Downloads\[kickass.to]saturday.night.live.40th.anniversary.special.hdtv.x264.killers.ettv.torrent

 

Thanks

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  • Root Admin

Well as I said the computer does show signs of an infection. Removal of all pirated software would need to be completed if you wish for us to continue to help you.

 

I'm not sure if Speccy is right but if it's right then a big slow down in disk performance is due to you using Software RAID. Speccy may not be right but if it is then that is not a good choice for performance.

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