2.14.1018 Crashes on heuristic scan

[Davebert]

Ran a scan or 2 or 3 and it keeps crashing on the heuristics scan. I checked and have the latest database files. What to do?

Thanks,

DB

[daledoc1]

Hello and welcome back:

 

We need a bit more system info in order to try to solve this.

 

Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

Thank you,

[Davebert]

Hello and welcome back:

 

We need a bit more system info in order to try to solve this.

 

Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

Thank you,

I guess I will wait for a fix for now. Too busy to mess with this stuff at the moment. I did however run HitMan Pro a bunch of time with nothing found except the usual tracking cookies. I also ran a scan with Eset NOD32 and no problems found. The just for kicks I started a trial of SuperAntiSpyware and it comes up clean. But when I run Malwarebytes it gets to the heiristic scan and in less than 5 seconds Windows throws an error that something went wrong and if I click debug it shows this message:

 

Hope that helps,

DB

 

p.s. Eset has MB in the excluded files.

[Davebert]

Well I just wanted to report back that it looks like you fixed the problem with the heuristic scanning as my system completes the scan successfully. I had removed MB completely and installed Kaspersky and fought with that for cpu pegging, and came back to MB and Eset and all is fine.

Cheers,

DB

[shadowwar]

We fixed this through a database update.

 

Thanks for reporting!